How do their growth rates compare?

008 has a month-over-month growth rate of -80.5%; Salesforce Agentforce (formerly Einstein) has +2.2%.

How does pricing compare?

008: Contact for Pricing. Pricing is not published on the website. 008 offers a request-a-demo flow and a 'talk to our agent' option, so commercial terms are agreed with the sales team based on expected call volume. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

What are alternatives to 008 and Salesforce Agentforce (formerly Einstein)?

Other tools in related categories include Zapier, Intercom, Dialpad, Gong – Revenue AI OS, MindStudio.

008 vs Salesforce Agentforce (formerly Einstein) — Traffic (364 vs 111.91M), Pricing & Verdict

Open AI Tools

008 vs Salesforce Agentforce (formerly Einstein) — Traffic (364 vs 111.91M), Pricing & Verdict | Open AI Tools

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	008	Salesforce Agentforce (formerly Einstein)
Official Domain	008agent.ai	salesforce.com
Pricing Model	Contact for Pricing	Freemium
Monthly Visits	364 (364)	111.91M (111,910,743)
MoM Traffic Delta	-1.5K (-80.5%)	+2.4M (+2.2%)
Primary Market & Share	🇨🇴 Colombia (100%)	🇺🇸 United States (43%)
Direct Visits / mo	149	60.74M
User Rating	4.2	4.4
Supported Platforms	Website	Website

008

Voice AI agents with a dedicated pod for every call

One pod per call

Each conversation gets dedicated compute resources, which the vendor says eliminates drops and voice degradation when many calls happen at once.

Frontier LLM reasoning

Agents run on a frontier large language model and reason on every call instead of following a rigid script, adapting as the conversation develops.

Low-latency streaming audio

End-to-end streaming lets the agent listen, reason, and speak at the same time, so it responds the moment the customer stops talking.

Reliable data capture

The agent understands dictated IDs, order numbers, phone numbers, and emails, repeats them back, and validates formats such as ID check letters before saving.

Strengths & Pros

+Dedicated per-call capacity is designed to keep latency and audio quality stable under load
+Frontier-model reasoning supports open, non-scripted conversations
+Agents can take real actions in CRM, ticketing, and payment systems mid-call
+Ready-made templates for many industries speed up deployment

Frequently Asked Questions: 008 vs Salesforce Agentforce (formerly Einstein)

008 has 364 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

More Head-to-Head Matchups

008 vs Zapier

5.07M visits/mo

Salesforce Agentforce (formerly Einstein) vs Zapier

116.98M visits/mo

008 vs Intercom

4.47M visits/mo

Intercom vs Salesforce Agentforce (formerly Einstein)

116.38M visits/mo

008 vs Dialpad

2.76M visits/mo

Dialpad vs Salesforce Agentforce (formerly Einstein)

114.67M visits/mo

Best Alternatives to 008 & Salesforce Agentforce (formerly Einstein) (12)

Salesforce Agentforce (formerly Einstein)

Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.

Atlas Reasoning Engine & Long-Horizon Runtime

Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.

Low-Code Agent Builder & Agent Script

Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.

Multi-Agent Orchestration & MCP Interoperability

Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.

Agentforce Voice & Omnichannel Deployment

Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Strengths & Pros

+Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.
+Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.
+Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.
+Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

Limitations

–Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.
–Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.
–Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.