[24]7.ai records 273,001 monthly visits with -4.5% month-over-month growth and Contact for Pricing pricing. Botsplash records 22,352 monthly visits with +122.2% growth and Contact for Pricing pricing.
AI-powered omnichannel customer experience and contact center platform
Botsplash is an enterprise conversational platform that pairs an agentic CRM for lead ownership and routing with an omnichannel engagement hub spanning SMS, web chat, voice, WhatsApp, Messenger and Instagram. AI drafts and qualifies; a human approves before anything is sent.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | 247-inc.com | botsplash.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 273K (273,001) | 22.35K (22,352) |
| MoM Traffic Delta | -12.8K (-4.5%) | +12.29K (+122.2%) |
| Primary Market & Share | 🇵🇭 Philippines (77.3%) | 🇺🇸 United States (71.3%) |
| Direct Visits / mo | 178.17K | 14.76K |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |
AI-powered omnichannel customer experience and contact center platform
Virtual agents and self-service flows that resolve common customer requests on web, mobile, voice and messaging channels without a human agent.
Assistive desktop tools and real-time guidance that help human agents answer faster with consistent, on-brand replies.
Analytics over customer conversations that surface intent, sentiment, friction points and opportunities for automation or upsell.
Proactive outreach and acquisition journeys that engage prospects and existing customers at the right moment in their lifecycle.
Botsplash is an enterprise conversational platform that pairs an agentic CRM for lead ownership and routing with an omnichannel engagement hub spanning SMS, web chat, voice, WhatsApp, Messenger and Instagram. AI drafts and qualifies; a human approves before anything is sent.
Every inquiry becomes a Lead on the person who created it, routed by eligibility to a named owner with a clock on first response and escalation if it slips.
SMS, web chat, voice, WhatsApp, Messenger and Instagram land in one inbox, on the same record as the Lead, with consent and opt-outs captured per channel.
ConvertAI answers, qualifies and hands off to a human, while Voice AI screens calls and can transfer to a person mid-conversation.
BookMe removes scheduling back-and-forth, ConnectMe adds outbound calling inside the platform, and CustomerRetention+ runs follow-ups and renewals on a schedule.
Deeply integrated into the Salesforce CRM ecosystem for complex enterprise sales and support workflows, but harder to set up.
Deeply integrated into the Salesforce CRM ecosystem for complex enterprise sales and support workflows, but harder to set up.
Provides a much more modern, user-friendly helpdesk experience with Fin AI, but less legacy enterprise telecom integration.
Combines robust cloud telephony with built-in AI contact center features, but offers less customizable conversational bot workflows.
Combines robust cloud telephony with built-in AI contact center features, but offers less customizable conversational bot workflows.
Free / Open-sourceAI-powered customer conversation platform for B2C messaging at scale
Free / Open-sourceAI-powered customer conversation platform for B2C messaging at scale
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Provides solid cloud telephony and multi-channel messaging tools, but lacks advanced enterprise conversation orchestration.
Autonomous AI agents for every customer conversation, on every channel
AI CRM and omnichannel platform that turns chats into sales
Omnichannel conversational AI suite for revenue-driving customer conversations
Delivers exceptionally polished, brand-aligned conversational AI agents, but commands enterprise-tier pricing similar to [24]7.
Provides a streamlined omnichannel inbox with native AI agents, but lacks the massive legacy BPO integration scale of [24]7.
Provides a streamlined omnichannel inbox with native AI agents, but lacks the massive legacy BPO integration scale of [24]7.
Specializes heavily in ultra-realistic autonomous phone calling agents, but provides less native omnichannel messaging helpdesk tooling.
Specializes heavily in ultra-realistic autonomous phone calling agents, but provides less native omnichannel messaging helpdesk tooling.
