# Adapt vs Lang (by Capacity)

Adapt records 31,479 monthly visits with -21.2% month-over-month growth and Freemium, Free Trial pricing. Lang (by Capacity) records 453 monthly visits with -37.2% growth and Paid pricing.

| Metric | [Adapt](https://openaitools.app/tool/adapt) | [Lang (by Capacity)](https://openaitools.app/tool/lang-ai) |
| :--- | :--- | :--- |
| Website URL | https://adapt.com | https://lang.ai |
| Categories | AI Agent, AI Data Mining, AI For Data Analytics | AI For Data Analytics, AI Agent, AI Data Mining, Large Language Models (LLMs) |
| Pricing Model | Freemium, Free Trial | Paid |
| Monthly Visits | 31,479 | 453 |
| MoM Growth Rate | -21.2% | -37.2% |
| Primary Market | United States | Brazil |
| Direct Visits | 26,034 | 182 |
| Review Score | 4.2 | 4.1 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Adapt

Adapt positions itself as the operating layer for companies that want AI agents doing genuine work rather than demos. The company agent is the front end: it answers in Slack, email or a web app, reads from connected systems such as a CRM and mail, and carries out multi-step jobs. Because each run starts from what the previous run learned and uses the access rights of the requesting user, the agent stays inside existing permission boundaries instead of demanding a new security model.

Underneath the agent, Adapt exposes the infrastructure as separate products you can adopt individually or together. Sandboxes are isolated computers that run code outside your application, metered per second and free while parked. Storage keeps files and memories between runs so work compounds instead of resetting, and the model gateway routes requests to Claude, GPT, Gemini or other models through one API — you can switch models in configuration rather than rewriting code, use your own provider keys at no markup, or use Adapt's keys at list price plus a small surcharge.

For organisations that want the outcome without the build, Adapt offers AI Transformation Services: a roadmap for where agents fit, agents and infrastructure built and run on Adapt Cloud, in your VPC or on-premises, and ongoing upgrades, monitoring and incident response. A developer preview open-source company agent is also offered, which signals the platform is aimed at engineering teams as much as business users.

**Pricing & Plans:** Freemium-style entry with a free trial and usage-based components. Sandboxes are metered per second while running and cost nothing when parked; storage is billed on usage; the model gateway charges 0% markup when you bring your own provider API keys and list price plus roughly 5.5% when using Adapt's keys. AI Transformation Services and enterprise deployments are quoted individually.

- **Company agent:** One agent that works across every team's tools and knowledge, answering in Slack, email and the web app and acting with the permissions of the person asking.
- **Sandboxes:** Isolated computers for each agent run, configurable up to 32 vCPU and 32 GiB, billed by the second while active and free when parked.
- **Storage for files and memories:** Files persist after a sandbox stops and memories are recalled by later runs, so agents build on previous work instead of starting from scratch.
- **Model gateway:** Reach Claude, GPT, Gemini and other models through a single OpenAI-style API, switching models in configuration and optionally using your own provider keys at 0% markup.
- **Managed AI transformation services:** Adapt engineers help plan, build and operate agents on Adapt Cloud, in your VPC or on-premises, including monitoring and incident response.

**Strengths:** Agents operate with the asking user's existing permissions, which avoids inventing new access models; Infrastructure is modular, so you can start with one component and add the rest later; Model gateway keeps you vendor-neutral and charges no markup when you supply your own provider keys; Per-second sandbox billing with no charge while parked keeps experimentation costs low

**Limitations:** Per-second compute plus per-request model costs can be harder to forecast than a flat subscription; The open-source company agent is still a developer preview, so some capabilities are early; Setup benefit depends on how well your internal tools and data sources can be connected

[Profile (Markdown)](https://openaitools.app/tool/adapt.md)

## Lang (by Capacity)

Lang.ai started life as a standalone conversation intelligence product that helped teams mine unstructured customer conversations for patterns, escalation drivers and revenue signals. It has since been folded into Capacity, an AI-powered support automation platform, and the lang.ai domain now redirects to capacity.com/lang. Existing users and new buyers alike access Lang's capabilities as a module of the wider Capacity stack rather than as a separate subscription.

Functionally, Lang turns customer conversations into decision-ready intelligence. You ask questions about interactions in plain English and the Assistant answers using data drawn from voice, chat, SMS and helpdesk systems, giving a 360-degree view of ticket metadata, workflow performance and bot usage. Dashboards can be assembled from live interaction data and shared with stakeholders on a recurring schedule, so reporting stops being a manual chore. As part of Capacity, these analytics feed Auto QA, CSAT scoring, interaction summaries and agent coaching.

Capacity itself is a substantial platform: 20,000+ customers, 1.5 million users and more than 36 billion automated interactions, founded in 2017 in St. Louis. Lang's conversation intelligence is positioned as the analytics brain inside that ecosystem, complementing AI agents, real-time agent assist and outbound campaigns. Pricing is not published and is quoted per engagement through a demo request.

**Pricing & Plans:** Paid via custom quote. Lang's capabilities are now delivered as part of the Capacity platform, priced per engagement through a demo request rather than published tiers.

- **Natural-language insight queries:** Ask questions about customer interactions in plain English and get answers instantly, without manual reporting or complex analysis.
- **Executive-ready dashboards:** Turn live customer interaction data into presentation-ready dashboards and share them with stakeholders on a recurring schedule.
- **Unified data intelligence:** Unlike siloed tools, the Assistant sits on top of your voice, chat, SMS and helpdesk ecosystem for a 360-degree view of ticket metadata, workflow performance and bot usage.
- **Interaction intelligence:** Uncover trends, escalation drivers and performance insights across every customer conversation, at scale.
- **Part of the Capacity platform:** As part of Capacity, Lang's analytics feed Auto QA, CSAT scoring, interaction summaries and agent coaching.

**Strengths:** Plain-English querying removes reliance on analysts and manual reporting; Draws on voice, chat, SMS and helpdesk data for a genuine 360-degree view; Automatic dashboards suit recurring executive reporting; Backed by Capacity's 20,000+ customer platform and 250+ integrations

**Limitations:** Lang AI is no longer sold as a standalone product; it is now part of Capacity's broader platform; Pricing is quote-based and not published, which slows evaluation; Deepest value is realised by teams already running Capacity or similar helpdesk stacks; Rolling out conversation intelligence across all channels takes setup and data hygiene work

[Profile (Markdown)](https://openaitools.app/tool/lang-ai.md)

## Frequently Asked Questions

### How do Adapt and Lang (by Capacity) compare in monthly traffic?

Adapt has 31,479 monthly visits, while Lang (by Capacity) has 453. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Adapt has a month-over-month growth rate of -21.2%; Lang (by Capacity) has -37.2%.

### How does pricing compare?

Adapt: Freemium, Free Trial. Freemium-style entry with a free trial and usage-based components. Sandboxes are metered per second while running and cost nothing when parked; storage is billed on usage; the model gateway charges 0% markup when you bring your own provider API keys and list price plus roughly 5.5% when using Adapt's keys. AI Transformation Services and enterprise deployments are quoted individually. Lang (by Capacity): Paid. Paid via custom quote. Lang's capabilities are now delivered as part of the Capacity platform, priced per engagement through a demo request rather than published tiers.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 3 | [Glean](https://openaitools.app/tool/glean) | 3,301,875 | +0.1% | Contact for Pricing | Enterprise AI grounded in your company's own knowledge | [.md](https://openaitools.app/tool/glean.md) |
| 4 | [Abacus.AI](https://openaitools.app/tool/abacus-ai) | 3,278,636 | -1.7% | Contact for Pricing | An all-in-one AI super assistant for professionals and enterprises | [.md](https://openaitools.app/tool/abacus-ai.md) |
| 5 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Revenue intelligence that turns every customer conversation into action | [.md](https://openaitools.app/tool/gong-io.md) |
| 6 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | No-code builder for custom AI agents and workflows | [.md](https://openaitools.app/tool/mindstudio.md) |
| 7 | [Clay](https://openaitools.app/tool/clay-2-0) | 1,267,465 | -2.7% | Freemium, Free Trial, Contact for Pricing | Build GTM systems that turn data into revenue | [.md](https://openaitools.app/tool/clay-2-0.md) |
| 8 | [Hex](https://openaitools.app/tool/hex-tech) | 782,737 | +10.8% | Freemium, Free Trial, Paid, Contact for Pricing, Free | An agentic analytics platform that turns questions into governed, trusted answers | [.md](https://openaitools.app/tool/hex-tech.md) |
| 9 | [Eigent AI](https://openaitools.app/tool/eigent-ai) | 575,703 | +1.4% | Freemium, Free Trial, Contact for Pricing | Open-source desktop AI workforce that runs browser, file, and app tasks for you | [.md](https://openaitools.app/tool/eigent-ai.md) |
| 10 | [Kapture CRM](https://openaitools.app/tool/kapturecrm-com) | 561,153 | -0.7% | Contact for Pricing | AI-powered customer experience platform unifying support, sales, and service | [.md](https://openaitools.app/tool/kapturecrm-com.md) |

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Source: https://openaitools.app/compare/adapt-vs-lang-ai

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