# Adapt vs Salesforce Agentforce (formerly Einstein)

Adapt records 31,479 monthly visits with -21.2% month-over-month growth and Freemium, Free Trial pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Adapt](https://openaitools.app/tool/adapt) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://adapt.com | https://www.salesforce.com/agentforce/ |
| Categories | AI Agent, AI Data Mining, AI For Data Analytics | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Freemium, Free Trial | Freemium |
| Monthly Visits | 31,479 | 111,910,743 |
| MoM Growth Rate | -21.2% | +2.2% |
| Primary Market | United States | United States |
| Direct Visits | 26,034 | 60,741,009 |
| Review Score | 4.2 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Adapt

Adapt positions itself as the operating layer for companies that want AI agents doing genuine work rather than demos. The company agent is the front end: it answers in Slack, email or a web app, reads from connected systems such as a CRM and mail, and carries out multi-step jobs. Because each run starts from what the previous run learned and uses the access rights of the requesting user, the agent stays inside existing permission boundaries instead of demanding a new security model.

Underneath the agent, Adapt exposes the infrastructure as separate products you can adopt individually or together. Sandboxes are isolated computers that run code outside your application, metered per second and free while parked. Storage keeps files and memories between runs so work compounds instead of resetting, and the model gateway routes requests to Claude, GPT, Gemini or other models through one API — you can switch models in configuration rather than rewriting code, use your own provider keys at no markup, or use Adapt's keys at list price plus a small surcharge.

For organisations that want the outcome without the build, Adapt offers AI Transformation Services: a roadmap for where agents fit, agents and infrastructure built and run on Adapt Cloud, in your VPC or on-premises, and ongoing upgrades, monitoring and incident response. A developer preview open-source company agent is also offered, which signals the platform is aimed at engineering teams as much as business users.

**Pricing & Plans:** Freemium-style entry with a free trial and usage-based components. Sandboxes are metered per second while running and cost nothing when parked; storage is billed on usage; the model gateway charges 0% markup when you bring your own provider API keys and list price plus roughly 5.5% when using Adapt's keys. AI Transformation Services and enterprise deployments are quoted individually.

- **Company agent:** One agent that works across every team's tools and knowledge, answering in Slack, email and the web app and acting with the permissions of the person asking.
- **Sandboxes:** Isolated computers for each agent run, configurable up to 32 vCPU and 32 GiB, billed by the second while active and free when parked.
- **Storage for files and memories:** Files persist after a sandbox stops and memories are recalled by later runs, so agents build on previous work instead of starting from scratch.
- **Model gateway:** Reach Claude, GPT, Gemini and other models through a single OpenAI-style API, switching models in configuration and optionally using your own provider keys at 0% markup.
- **Managed AI transformation services:** Adapt engineers help plan, build and operate agents on Adapt Cloud, in your VPC or on-premises, including monitoring and incident response.

**Strengths:** Agents operate with the asking user's existing permissions, which avoids inventing new access models; Infrastructure is modular, so you can start with one component and add the rest later; Model gateway keeps you vendor-neutral and charges no markup when you supply your own provider keys; Per-second sandbox billing with no charge while parked keeps experimentation costs low

**Limitations:** Per-second compute plus per-request model costs can be harder to forecast than a flat subscription; The open-source company agent is still a developer preview, so some capabilities are early; Setup benefit depends on how well your internal tools and data sources can be connected

[Profile (Markdown)](https://openaitools.app/tool/adapt.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Adapt and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Adapt has 31,479 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Adapt has a month-over-month growth rate of -21.2%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Adapt: Freemium, Free Trial. Freemium-style entry with a free trial and usage-based components. Sandboxes are metered per second while running and cost nothing when parked; storage is billed on usage; the model gateway charges 0% markup when you bring your own provider API keys and list price plus roughly 5.5% when using Adapt's keys. AI Transformation Services and enterprise deployments are quoted individually. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Glean](https://openaitools.app/tool/glean) | 3,301,875 | +0.1% | Contact for Pricing | Enterprise AI grounded in your company's own knowledge | [.md](https://openaitools.app/tool/glean.md) |
| 5 | [Abacus.AI](https://openaitools.app/tool/abacus-ai) | 3,278,636 | -1.7% | Contact for Pricing | An all-in-one AI super assistant for professionals and enterprises | [.md](https://openaitools.app/tool/abacus-ai.md) |
| 6 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 7 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 8 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 9 | [Eigent AI](https://openaitools.app/tool/eigent-ai) | 575,703 | +1.4% | Freemium, Free Trial, Contact for Pricing | Open-source desktop AI workforce that runs browser, file, and app tasks for you | [.md](https://openaitools.app/tool/eigent-ai.md) |
| 10 | [Dust](https://openaitools.app/tool/dust) | 547,217 | +1.8% | Contact for Pricing | Multiplayer AI where people and agents work side by side | [.md](https://openaitools.app/tool/dust.md) |

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Source: https://openaitools.app/compare/adapt-vs-salesforce-einstein

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