
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Forethought records 83,999 monthly visits with -29.1% growth and Contact for Pricing pricing.
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | aide.app | forethought.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Contact for Pricing |
| Monthly Visits | 9.98K (9,983) | 84K (83,999) |
| MoM Traffic Delta | -113 (-1.1%) | -34.4K (-29.1%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🇺🇸 United States (48.9%) |
| Direct Visits / mo | 4.01K | 33.05K |
| User Rating | 4.1 | 4.4 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.

Agentic AI that resolves customer support end to end
Autonomous agents resolve customer questions end to end across chat, email, voice, Slack and embedded surfaces, using your policies to take real actions.
Triage Agent models add context, set priority and tag tickets automatically so each request reaches the right human or AI agent faster.
In-helpdesk assistance that gives human agents real-time insights, next best actions and drafted responses without leaving their tools.
AI-surfaced insights mine support interactions to detect missing or weak content and recommend articles and workflow fixes.

Free live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

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AI-first customer service platform with a native AI agent for every conversation

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AI support agent plus helpdesk built for ecommerce brands

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