
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Permut records 3,105 monthly visits with +65.5% growth and Freemium pricing.

AI agents that resolve ecommerce support across every channel
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | aide.app | permut.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 9.98K (9,983) | 3.11K (3,105) |
| MoM Traffic Delta | -113 (-1.1%) | +1.23K (+65.5%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🇪🇸 Spain (100%) |
| Direct Visits / mo | 4.01K | 1.25K |
| User Rating | 4.1 | 4.2 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.

AI agents that resolve ecommerce support across every channel
Describe brand tone, business rules and resolution priorities in plain language, then let the agent apply them consistently across every reply.
Trigger events or webhooks, define goals, evaluate conditions and execute automations with a no-code logic layer on top of the conversation.
Run one agent across website widget, web app, WhatsApp, Instagram and email, connected to your existing stack through webhooks and MCP.
Monitor live conversations, apply guardrails and tune behaviour over time, with full transparency into what the agent is doing.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Conversational AI and helpdesk built for ecommerce brands

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands
AI agents that answer, quote and take orders across every messaging channel
AI agents that answer, quote and take orders across every messaging channel
No-code AI agents that answer, act and hand off across every channel

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together

Agentic AI that resolves customer support end to end
Agentic AI that resolves customer support end to end