
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. ResponseCX records 0 monthly visits with 0% growth and Paid pricing.
Pay-per-resolution AI agents for ecommerce customer service
| Dimension / Metric | ||
|---|---|---|
| Official Domain | aide.app | response.cx |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Paid |
| Monthly Visits | 9.98K (9,983) | 0 (0) |
| MoM Traffic Delta | -113 (-1.1%) | 0 (0%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🌐 Global (—) |
| Direct Visits / mo | 4.01K | 0 |
| User Rating | 4.1 | 4.7 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.
Pay-per-resolution AI agents for ecommerce customer service
Agents make governed changes in Shopify, Recharge, Gorgias and Stripe — cancelling orders, processing returns, pausing subscriptions and issuing refunds — instead of only drafting advice.
Every decision runs through your policy engine rather than a probabilistic guess, so the agent behaves predictably on edge cases and edge-case outliers escalate cleanly.
You are billed per resolution: a verified state change attributable to the AI. Hand-offs, abandoned conversations and AI mistakes are free.
Each action is logged, with one-touch handoff carrying full context to a person when confidence is low or policy requires it.

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