
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Yuma records 31,264 monthly visits with -11.1% growth and Free Trial, Paid, Contact for Pricing pricing.
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | aide.app | yuma.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 9.98K (9,983) | 31.26K (31,264) |
| MoM Traffic Delta | -113 (-1.1%) | -3.89K (-11.1%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🇺🇸 United States (28.1%) |
| Direct Visits / mo | 4.01K | 18.62K |
| User Rating | 4.1 | 4.4 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.

AI agents that resolve ecommerce tickets end to end
Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Conversational AI and helpdesk built for ecommerce brands

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AI-powered customer experience platform unifying support, sales, and service

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together

Agentic AI that resolves customer support end to end
Agentic AI that resolves customer support end to end
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