
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Zapier records 5,065,248 monthly visits with +0.4% growth and Freemium, Free Trial, Paid pricing.
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | aide.app | zapier.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Freemium, Free Trial, Paid |
| Monthly Visits | 9.98K (9,983) | 5.07M (5,065,248) |
| MoM Traffic Delta | -113 (-1.1%) | +22.46K (+0.4%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🇺🇸 United States (39.5%) |
| Direct Visits / mo | 4.01K | 2.23M |
| User Rating | 4.1 | 4.7 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.

Automate work across thousands of apps — no code required
Connect thousands of apps with a visual editor, using both point-and-click logic and natural language to define each step.
Connect AI tools such as Claude, ChatGPT and Cursor to your apps so they can read data and take real action.
Create AI assistants that answer questions and complete multi-step tasks across your connected systems.
Store structured data your workflows can read and update, keeping records in sync across tools.

Free live chat, inbox and AI helpdesk for your website
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