# Aisera vs Moveworks

Aisera records 14,996 monthly visits with -37.1% month-over-month growth and Contact for Pricing pricing. Moveworks records 168,527 monthly visits with -4.3% growth and Contact for Pricing pricing.

| Metric | [Aisera](https://openaitools.app/tool/aisera) | [Moveworks](https://openaitools.app/tool/moveworks) |
| :--- | :--- | :--- |
| Website URL | https://aisera.com | https://www.moveworks.com |
| Categories | AI Agent, AI Copilot, AI Customer Service, AI Assistant | AI Assistant, AI Agent, AI Productivity Tools, AI Task Management |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 14,996 | 168,527 |
| MoM Growth Rate | -37.1% | -4.3% |
| Primary Market | United States | United States |
| Direct Visits | 5,993 | 108,870 |
| Review Score | 4.5 | 4.5 |
| Saved Count | 5 | 2 |
| Supported Platforms | Website | Website |

## Aisera

Aisera is built around self-learning AI agents that resolve routine workplace and customer requests end to end. Organizations deploy it as an AI service desk that handles password resets, access requests, ticket triage, and knowledge questions, using existing knowledge bases and enterprise systems as its grounding sources. Vendor material highlights double-digit percentages of requests auto-resolved without a human agent, plus proactive incident detection for IT operations teams.

The platform also covers the human side of service: agent assist surfaces real-time recommendations and next-best actions for live support staff, while conversational assistants embedded in apps like Slack, Teams, or the corporate portal answer employee and customer questions in natural language across multiple channels and languages.

Following Automation Anywhere's acquisition of Aisera, the two product lines are being combined so that Agentic Process Automation can orchestrate workflows while Aisera agents handle the conversational and service-desk layer. Existing Aisera contracts, support, and renewals continue under Automation Anywhere. Pricing is quoted per organization after a demo, so no public list price is published.

**Pricing & Plans:** No public list pricing. Aisera is sold as an enterprise platform with custom quotes based on number of agents, channels, and deployment scope; prospects request a demo or talk to sales through the Automation Anywhere site.

- **Agentic self-service:** AI agents that resolve IT, HR, and customer requests end to end across chat, email, portals, and messaging tools, escalating to humans only when needed.
- **AIOps and proactive incident detection:** IT operations agents monitor signals and infrastructure events to surface and prevent incidents before users feel the impact.
- **Agent Assist for human teams:** Live suggestions, knowledge retrieval, and next-best-action recommendations that shorten handle times for support agents.
- **Enterprise integrations and knowledge grounding:** Connectors and knowledge ingestion from ticketing, ITSM, CRM, and document systems so answers reflect the organization's own content.
- **Security and compliance posture:** Designed for regulated enterprises with access controls, data governance, and deployment options suited to sensitive service workflows.

**Strengths:** Covers IT service desk, HR, and customer service in one agentic platform; Explicit enterprise focus with ITSM and AIOps depth rather than generic chatbots; Continuity guaranteed under Automation Anywhere ownership and support; Strong fit for organizations already standardized on enterprise ITSM tooling

**Limitations:** No public pricing, so evaluation requires a sales conversation; Full value depends on clean knowledge bases and connected enterprise systems; Enterprise-scale rollout takes time compared with lightweight helpdesk bots

[Profile (Markdown)](https://openaitools.app/tool/aisera.md)

## Moveworks

Moveworks builds an AI assistant layer on top of the applications a company already uses. Instead of asking employees to learn each system's interface, the assistant accepts a natural-language request, searches across connected knowledge sources, and either answers directly or executes the task through integrations and plugins. The reasoning engine behind it plans, executes and adapts to whatever the request turns out to involve.

The platform is designed for scale and governance: deployment across chat, web, intranet, portals and mobile, support for dozens of languages, admin analytics, and tooling that lets teams build their own AI agents with low-code or 'vibe-code' builders. Reference customers span IT, HR, finance and marketing at large regulated organisations, with FedRAMP authorization highlighted for public-sector use.

Pricing is quote-based. Moveworks does not publish self-service plans; procurement runs through a demo and an enterprise agreement. Note that ServiceNow has announced its acquisition of Moveworks, so licensing and packaging terms are worth confirming directly with the vendor.

**Pricing & Plans:** Contact for pricing. Enterprise licensing is arranged through a demo and custom agreement; no public self-service plans.

- **Conversational AI assistant:** Employees ask questions in plain language and receive answers or completed actions across many business apps.
- **Enterprise search:** Retrieves content from systems like Slack, OneDrive, Google Drive, SharePoint, Confluence and Outlook.
- **Agentic automation:** A reasoning engine plans and executes multi-step tasks through plugins and connectors, not just canned responses.
- **Agent and tool builders:** Admins and teams assemble custom AI agents with low-code tooling for department-specific workflows.
- **Governance and analytics:** Admin controls, monitoring and insights help tune performance and keep deployments secure and compliant.

**Strengths:** Handles both questions and actions, reducing back-and-forth with service teams; Integrates with a large catalogue of enterprise applications out of the box; Strong security and compliance posture including FedRAMP authorization; Low-code agent builders let teams extend it without deep engineering

**Limitations:** No public pricing, so evaluation requires a sales process; Implementation effort and cost put it out of reach for very small teams; Value depends on having well-connected knowledge sources and reliable data

[Profile (Markdown)](https://openaitools.app/tool/moveworks.md)

## Frequently Asked Questions

### How do Aisera and Moveworks compare in monthly traffic?

Aisera has 14,996 monthly visits, while Moveworks has 168,527. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Aisera has a month-over-month growth rate of -37.1%; Moveworks has -4.3%.

### How does pricing compare?

Aisera: Contact for Pricing. No public list pricing. Aisera is sold as an enterprise platform with custom quotes based on number of agents, channels, and deployment scope; prospects request a demo or talk to sales through the Automation Anywhere site. Moveworks: Contact for Pricing. Contact for pricing. Enterprise licensing is arranged through a demo and custom agreement; no public self-service plans.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Salesforce Agentforce automates complex enterprise workflows and IT tasks, integrating seamlessly with CRM ecosystems rather than standalone IT stacks. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Glean](https://openaitools.app/tool/glean) | 3,301,875 | +0.1% | Contact for Pricing | Glean offers superior enterprise search and knowledge discovery across workplace apps, though Moveworks specializes deeper in IT/HR ticket automation workflows. | [.md](https://openaitools.app/tool/glean.md) |
| 4 | [Kapture CRM](https://openaitools.app/tool/kapturecrm-com) | 561,153 | -0.7% | Contact for Pricing | AI-powered customer experience platform unifying support, sales, and service | [.md](https://openaitools.app/tool/kapturecrm-com.md) |
| 5 | [Gupshup](https://openaitools.app/tool/gupshup-io) | 428,889 | +10.8% | Contact for Pricing | Autonomous AI agents for every customer conversation, on every channel | [.md](https://openaitools.app/tool/gupshup-io.md) |
| 6 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp. | [.md](https://openaitools.app/tool/sierra.md) |
| 7 | [Voiceflow](https://openaitools.app/tool/voiceflow-ai) | 272,253 | -18.1% | Freemium, Free Trial, Contact for Pricing | Build, test, and ship chat and voice AI agents for customer experience | [.md](https://openaitools.app/tool/voiceflow-ai.md) |
| 8 | [Kore.ai](https://openaitools.app/tool/kore-ai) | 143,328 | -18.2% | Contact for Pricing | Kore.ai features powerful enterprise conversational AI and workflow automation, though setup requires more custom configuration than Moveworks. | [.md](https://openaitools.app/tool/kore-ai.md) |
| 9 | [Verloop](https://openaitools.app/tool/ai-chatbot) | 79,345 | +0.6% | Contact for Pricing | Voice and chat AI agents for end-to-end customer service automation | [.md](https://openaitools.app/tool/ai-chatbot.md) |
| 10 | [Serviceaide](https://openaitools.app/tool/serviceaide-com) | 40,899 | +13.1% | Contact for Pricing | Serviceaide combines IT service management with AI ticket deflection, offering a traditional ITSM approach compared to Moveworks' pure AI model. | [.md](https://openaitools.app/tool/serviceaide-com.md) |

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Source: https://openaitools.app/compare/aisera-vs-moveworks

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