Aisera records 14,996 monthly visits with -37.1% month-over-month growth and Contact for Pricing pricing. Skillsoft Percipio records 2,074,505 monthly visits with +16.4% growth and Contact for Pricing pricing.
Agentic AI for IT service desks, employee support, and customer service
AI-native enterprise skills management and learning platform
| Dimension / Metric | | |
|---|---|---|
| Official Domain | aisera.com | percipio.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 15K (14,996) | 2.07M (2,074,505) |
| MoM Traffic Delta | -8.85K (-37.1%) | +292.76K (+16.4%) |
| Primary Market & Share | 🇺🇸 United States (48.7%) | 🇺🇸 United States (50%) |
| Direct Visits / mo | 5.99K | 1.23M |
| User Rating | 4.5 | 4.3 |
| Supported Platforms | Website | Website |
Agentic AI for IT service desks, employee support, and customer service
AI agents that resolve IT, HR, and customer requests end to end across chat, email, portals, and messaging tools, escalating to humans only when needed.
IT operations agents monitor signals and infrastructure events to surface and prevent incidents before users feel the impact.
Live suggestions, knowledge retrieval, and next-best-action recommendations that shorten handle times for support agents.
Connectors and knowledge ingestion from ticketing, ITSM, CRM, and document systems so answers reflect the organization's own content.
AI-native enterprise skills management and learning platform
Get a real-time view of workforce capability, benchmark skills against role and technology needs, and see where to focus development next.
An ICF-aligned AI coach embedded in the platform turns development needs into concrete coaching goals and links them to relevant learning.
Practice realistic conversations and judgement scenarios in a safe AI environment before applying those skills on live work.
Combine self-paced courses, live instructor-led training, hands-on labs and coaching into paths that fit how teams actually work.
Free / Open-sourceAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Free / Open-sourceAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
SpecialistHighly specialized for data science and AI skill learning, but lacks broad multi-disciplinary corporate training catalogues.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
SpecialistExceptional for technical engineering assessments and coding skill building, but does not cover general corporate management training.
SpecialistExceptional for technical engineering assessments and coding skill building, but does not cover general corporate management training.
AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
SpecialistSpecializes in hands-on cloud and coding lab environments, but is less suited for general corporate compliance training.
Autonomous AI agents for every customer conversation, on every channel
SpecialistFocuses entirely on communication roleplay and speech coaching, but lacks a complete course delivery and LMS framework.
SpecialistFocuses entirely on communication roleplay and speech coaching, but lacks a complete course delivery and LMS framework.
Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
SpecialistAutomatically transforms company documents into online courses quickly, but provides less comprehensive workforce skill mapping than Percipio.
SpecialistAutomatically transforms company documents into online courses quickly, but provides less comprehensive workforce skill mapping than Percipio.
Free / Open-sourceBuild, test, and ship chat and voice AI agents for customer experience
Agentic AI assistant that resolves employee requests end-to-end
