Aisera records 14,996 monthly visits with -37.1% month-over-month growth and Contact for Pricing pricing. Serviceaide records 40,899 monthly visits with +13.1% growth and Contact for Pricing pricing.
Agentic AI for IT service desks, employee support, and customer service
AI-powered enterprise service management with agentic Luma AI
| Dimension / Metric | | |
|---|---|---|
| Official Domain | aisera.com | serviceaide.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 15K (14,996) | 40.9K (40,899) |
| MoM Traffic Delta | -8.85K (-37.1%) | +4.74K (+13.1%) |
| Primary Market & Share | 🇺🇸 United States (48.7%) | 🇺🇸 United States (54.9%) |
| Direct Visits / mo | 5.99K | 27.85K |
| User Rating | 4.5 | 4.3 |
| Supported Platforms | Website | Website |
Agentic AI for IT service desks, employee support, and customer service
AI agents that resolve IT, HR, and customer requests end to end across chat, email, portals, and messaging tools, escalating to humans only when needed.
IT operations agents monitor signals and infrastructure events to surface and prevent incidents before users feel the impact.
Live suggestions, knowledge retrieval, and next-best-action recommendations that shorten handle times for support agents.
Connectors and knowledge ingestion from ticketing, ITSM, CRM, and document systems so answers reflect the organization's own content.
AI-powered enterprise service management with agentic Luma AI
A conversational AI engine that deflects tickets and automates support, with actions grounded in your knowledge base, permissions and policy.
Unified incident, request, change, asset, knowledge and service catalog management with risk-aware, automated change approvals.
A self-service portal and virtual agent that let users solve problems without submitting a ticket, driving first-contact resolution.
Captures, curates and surfaces enterprise knowledge where people work so answers are findable and consistent.
Free / Open-sourceAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Free / Open-sourceAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
Autonomous AI agents for every customer conversation, on every channel
Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
Free / Open-sourceBuild, test, and ship chat and voice AI agents for customer experience
SpecialistAgentic AI assistant that resolves employee requests end-to-end
SpecialistAI-first help desk that resolves tickets, not just sorts them
SpecialistEnterprise agentic AI platform for service, workforce and process automation
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAutonomous AI agents inside a complete help desk
Free / Open-sourceAutonomous AI agents inside a complete help desk
