# Amy Referrals vs Salesforce Agentforce (formerly Einstein)

Amy Referrals records 1,335 monthly visits with -71.1% month-over-month growth and Freemium pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Amy Referrals](https://openaitools.app/tool/amy) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://amy.pro | https://www.salesforce.com/agentforce/ |
| Categories | AI Assistant, AI Voice Assistants, AI Project Management, AI Task Management | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1,335 | 111,910,743 |
| MoM Growth Rate | -71.1% | +2.2% |
| Primary Market | United States | United States |
| Direct Visits | 535 | 60,741,009 |
| Review Score | 4 | 4.4 |
| Saved Count | 1 | 20 |
| Supported Platforms | Website | Website |

## Amy Referrals

Amy Referrals gives every referral a system of record. Instead of handing a patient off on a paper slip and losing track of what happens next, providers send referrals digitally — patients can still walk in with your existing referral pad plus an Amy QR code, so referring doctors do not need to install an app or register. The receiving provider sees the referral arrive, can capture patient consent when required, and can share status updates back with the referring doctor.

The platform keeps the entire journey connected: refer, consent, connect, communicate, outcome. Communications are end-to-end encrypted and the product is presented as meeting healthcare data privacy standards, with real-time updates and notifications at each step.

A distinctive concept is the "Referral Practice" — the professional referral history that accumulates around each clinician over their career, independent of any single hospital. Alongside it, Referral Intelligence turns activity into reports such as referral tracking, non-converted referrals, wait times by specialist, missed opportunities and specialty insights. An Amy for Hospitals edition gives administrators a single view of incoming and outgoing referrals across departments, doctors and external providers. Amy is available on iOS and Android, with a free-to-download app and tiered pricing published on its site.

**Pricing & Plans:** Freemium model: the app is free to download on iOS and Android, with a dedicated Pricing page and separately quoted hospital plans; contact Amy for a hospital demo and enterprise pricing.

- **Digital referral sending:** Send patient referrals to other healthcare providers from your phone, including via an Amy QR code on your existing referral pad so referring doctors need not install anything.
- **Referral tracking and outcomes:** See whether the referral reached the provider and what happened afterwards, with real-time updates and notifications at every step of the journey.
- **Consent capture and encryption:** Capture patient consent where required and keep communications end-to-end encrypted, aligned with healthcare data privacy standards.
- **Referral Practice and network:** Build a portable professional referral history and a verified network of doctors, nurses, clinics, departments and hospitals that travels with you across organisations.
- **Referral Intelligence reports:** Turn referral activity into insight with tracking, non-converted, specialist wait-time, missed-opportunity and specialty reports.

**Strengths:** Patient referrals become traceable end to end instead of disappearing after handover; Mobile-first design that works with existing paper referral pads and needs no sign-up from the referring doctor; Portable referral history that stays with the clinician across hospitals and employers; Separate hospital-level analytics for administrators managing referral performance

**Limitations:** Focused on healthcare referrals, so it is not a general-purpose project or team management tool; Hospital plans require contacting sales rather than transparent self-serve pricing; Value depends on colleagues and partner providers also being on the network

[Profile (Markdown)](https://openaitools.app/tool/amy.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Amy Referrals and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Amy Referrals has 1,335 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Amy Referrals has a month-over-month growth rate of -71.1%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Amy Referrals: Freemium. Freemium model: the app is free to download on iOS and Android, with a dedicated Pricing page and separately quoted hospital plans; contact Amy for a hospital demo and enterprise pricing. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 4 | [Heidi](https://openaitools.app/tool/heidi) | 2,184,693 | +7.9% | Freemium, Free Trial, Paid, Contact for Pricing | AI ambient scribe and clinical AI partner for clinicians | [.md](https://openaitools.app/tool/heidi.md) |
| 5 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 6 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 7 | [Carepatron](https://openaitools.app/tool/carepatron) | 932,071 | +13.7% | Freemium | All-in-one EHR and practice management with a free AI scribe | [.md](https://openaitools.app/tool/carepatron.md) |
| 8 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 9 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 10 | [Carly AI](https://openaitools.app/tool/carly-ai) | 340,001 | +1.5% | Freemium | Email an AI assistant and let it run your schedules, inbox and CRM | [.md](https://openaitools.app/tool/carly-ai.md) |

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Source: https://openaitools.app/compare/amy-vs-salesforce-einstein

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