# BA Insight (Upland) vs Glean

BA Insight (Upland) records 1,948 monthly visits with -31.4% month-over-month growth and Contact for Pricing pricing. Glean records 3,301,875 monthly visits with +0.1% growth and Contact for Pricing pricing.

| Metric | [BA Insight (Upland)](https://openaitools.app/tool/bainsight-com) | [Glean](https://openaitools.app/tool/glean) |
| :--- | :--- | :--- |
| Website URL | https://bainsight.com | https://www.glean.com |
| Categories | AI Search Engine, AI Knowledge Management, Large Language Models (LLMs), AI Copilot | AI Productivity Tools, AI Agent, AI Assistant, AI Search Engine |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 1,948 | 3,301,875 |
| MoM Growth Rate | -31.4% | +0.1% |
| Primary Market | United States | United States |
| Direct Visits | 767 | 2,628,666 |
| Review Score | 4.1 | 4.6 |
| Saved Count | 0 | 7 |
| Supported Platforms | Website | Website |

## BA Insight (Upland)

BA Insight is an enterprise search and AI enablement product from Upland Software. Its core promise is that AI is only as good as the context it can reach, so BA Insight works underneath your existing systems to connect, index, and enrich the content scattered across document stores, intranets, CRMs, and collaboration platforms. The result is a single, intelligent search experience that feels as fast and familiar as searching the public web.

Rather than replacing your knowledge repositories, BA Insight layers semantic search, connectors, and machine learning on top of them. It is designed to power the classic AI use cases—search, discovery, augmentation, generation, and delivery—so that both employees and generative AI copilots can retrieve trustworthy, permission-aware answers instead of raw fragments of text.

The platform is sold to enterprises, law firms, contact centers, and regulated industries that need scalable, secure access to internal knowledge. Because deployment is tailored to each organization's content landscape, pricing is not published and is handled as a contact-for-quote engagement.

**Pricing & Plans:** Pricing is not publicly listed; BA Insight is sold as an enterprise engagement with custom quotes. Prospective customers are directed to request a demo through Upland Software.

- **Unified connectors:** Indexes content from a wide range of enterprise repositories, intranets, and line-of-business systems into one searchable layer.
- **Semantic and conversational search:** Applies machine learning and natural language processing so users can ask questions and get answers, not just links.
- **AI enablement:** Feeds permission-aware enterprise context into AI assistants and copilots to improve retrieval quality and relevance.
- **Knowledge management:** Supports discovery, augmentation, generation, and delivery workflows that surface the right content to the right person.
- **Enterprise-grade security:** Respects existing access controls so search results and AI answers only expose content users are allowed to see.

**Strengths:** Deep connector coverage across enterprise systems; Backed by Upland Software's broader product suite and support; Strong fit for regulated industries that need permission-aware search; Provides the retrieval layer that generative AI projects require

**Limitations:** No transparent pricing—custom quotes and sales cycle required; Implementation effort depends heavily on the content landscape; Primarily aimed at larger organizations rather than individuals or small teams

[Profile (Markdown)](https://openaitools.app/tool/bainsight-com.md)

## Glean

Glean addresses a problem most enterprises hit after their first wave of AI adoption: models are powerful but isolated from the context of the business. The platform builds an enterprise context layer by indexing and understanding content across the tools a company already runs on, then uses that grounding to improve both answer quality and efficiency. Because fewer irrelevant tokens need to be sent to a model, the same question costs less to serve.

The product surface spans four areas: enterprise search, an AI assistant for everyday work, an agent platform for automating long-running processes, and Glean Protect for security and governance. Administrators also get model routing and an AI gateway, letting them decide which models handle which requests without rebuilding integrations. Everything inherits the access permissions of the source systems, so answers stay within each employee's existing rights.

Glean serves large organisations across finance, healthcare, retail, technology, and government, with published customers including Booking.com, Zillow, and Ericsson. It holds SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and TX-RAMP Level 2 attestations, and reports 275+ connectors, 40+ supported language models, and 99.9%+ uptime on core services.

**Pricing & Plans:** Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase.

- **Permission-aware enterprise search:** Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
- **Agent builder and orchestration:** Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
- **Model routing and AI gateway:** Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
- **Grounded content and analysis:** Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.
- **Governance and observability:** Administrators get usage controls, spend visibility, audit logging, and compliance-ready governance for every AI interaction.

**Strengths:** Answers cite source systems and inherit their permissions, which removes the main blocker to enterprise-wide rollout; One platform covers search, assistant, and agents instead of three separate vendors; Model routing and token efficiency directly reduce the cost per AI query at scale; 275+ pre-built connectors shorten integration work considerably

**Limitations:** Enterprise pricing is quote-based, so budget planning requires a sales conversation; Full value depends on connecting many internal data sources, which takes IT effort; Smallest teams may find the platform more than they need

[Profile (Markdown)](https://openaitools.app/tool/glean.md)

## Frequently Asked Questions

### How do BA Insight (Upland) and Glean compare in monthly traffic?

BA Insight (Upland) has 1,948 monthly visits, while Glean has 3,301,875. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

BA Insight (Upland) has a month-over-month growth rate of -31.4%; Glean has +0.1%.

### How does pricing compare?

BA Insight (Upland): Contact for Pricing. Pricing is not publicly listed; BA Insight is sold as an enterprise engagement with custom quotes. Prospective customers are directed to request a demo through Upland Software. Glean: Contact for Pricing. Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Perplexity](https://openaitools.app/tool/perplexity-ai) | 88,310,223 | -3.7% | Freemium | Real-time AI answer engine and research workspace combining live web citations with frontier reasoning models. | [.md](https://openaitools.app/tool/perplexity-ai.md) |
| 3 | [Helpjuice](https://openaitools.app/tool/helpjuice) | 585,623 | +17.3% | Free Trial, Contact for Pricing | AI-powered knowledge base that turns documents into fast answers | [.md](https://openaitools.app/tool/helpjuice.md) |
| 4 | [Dust](https://openaitools.app/tool/dust) | 547,217 | +1.8% | Contact for Pricing | Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search. | [.md](https://openaitools.app/tool/dust.md) |
| 5 | [Gumloop](https://openaitools.app/tool/gumloop) | 379,557 | -21.1% | Freemium, Paid, Contact for Pricing | Build, share, and control AI agents that actually do the work | [.md](https://openaitools.app/tool/gumloop.md) |
| 6 | [Moveworks](https://openaitools.app/tool/moveworks) | 168,527 | -4.3% | Contact for Pricing | Automates employee IT and HR support requests exceptionally well, but focuses less on general universal document search. | [.md](https://openaitools.app/tool/moveworks.md) |
| 7 | [Kore.ai](https://openaitools.app/tool/kore-ai) | 143,328 | -18.2% | Contact for Pricing | Deploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search. | [.md](https://openaitools.app/tool/kore-ai.md) |
| 8 | [Coworker AI](https://openaitools.app/tool/coworker-ai) | 129,346 | -1.8% | Free Trial, Paid, Contact for Pricing | Creates permission-aware context graphs and routes tasks across enterprise tools, but has a smaller connector library than Glean. | [.md](https://openaitools.app/tool/coworker-ai.md) |
| 9 | [Sana](https://openaitools.app/tool/sana-labs) | 109,714 | -25.5% | Paid, Contact for Pricing | Combines enterprise search, AI agents, and corporate learning, but is less specialized for pure universal workplace search than Glean. | [.md](https://openaitools.app/tool/sana-labs.md) |
| 10 | [GoSearch](https://openaitools.app/tool/gosearch) | 55,390 | +1.4% | Freemium | Connects workplace apps for semantic enterprise search and custom agents, but lacks Glean's extensive out-of-the-box connector ecosystem. | [.md](https://openaitools.app/tool/gosearch.md) |

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Source: https://openaitools.app/compare/bainsight-com-vs-glean

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