# Botmaker vs UseChat (now 88Agents)

Botmaker records 949,155 monthly visits with -3.4% month-over-month growth and Freemium, Contact for Pricing pricing. UseChat (now 88Agents) records 0 monthly visits with 0% growth and Free Trial, Paid pricing.

| Metric | [Botmaker](https://openaitools.app/tool/botmaker) | [UseChat (now 88Agents)](https://openaitools.app/tool/usechat) |
| :--- | :--- | :--- |
| Website URL | https://botmaker.com | https://usechat.ai |
| Categories | AI Agent, AI Chatbot, AI Customer Service, AI Sales Assistant | AI Chatbot, AI Customer Service, AI Assistant, Large Language Models (LLMs) |
| Pricing Model | Freemium, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 949,155 | 0 |
| MoM Growth Rate | -3.4% | 0% |
| Primary Market | Argentina | Global |
| Direct Visits | 706,610 | 0 |
| Review Score | 4.6 | 4.1 |
| Saved Count | 0 | 5 |
| Supported Platforms | Website | Website |

## Botmaker

Botmaker started as a chatbot builder for WhatsApp and has grown into a full conversational platform built around autonomous AI agents. Teams design specialist agents that understand a request, decide on the right action, and resolve it end to end — connecting through the platform's own state architecture to the management systems that hold the real data. The same orchestration layer covers messaging channels such as WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, Slack, Teams, and webchat, plus dedicated agents for email and for inbound and outbound phone calls.

Beyond conversations, Botmaker provides the operational scaffolding a support or sales organization needs: a live chat console for human intervention, a notifications engine for campaigns and reminders at scale, dashboards and analytics, and native integrations with CRMs, ERPs, payment providers, ecommerce platforms, and custom APIs. Because Botmaker is a Meta-official WhatsApp Business Solution Provider, templates, flows, and other Cloud API capabilities are available through the same platform.

A free account lets you build and test agents, while production pricing is quoted by the sales team based on channels, message volume, and AI usage. The company publishes free training through Botmaker Academy and reports SOC 2 Type II compliance.

**Pricing & Plans:** Freemium: a free account is available for building and testing agents, while production plans are quoted by sales based on channels, message volume, and AI usage. Exact prices are not published publicly.

- **Autonomous AI agents:** LLM-powered agents that interpret a request, choose a plan, and execute processes such as order tracking or collection rather than only answering questions.
- **Messaging, email, and voice agents:** Separate agent types handle WhatsApp and social messaging, email classification and replies, and inbound or outbound phone calls in one platform.
- **Omnichannel connectivity:** Connect WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, Slack, Teams, webchat, and Apple Messages for Business from a single workspace.
- **Live chat and handoff:** A human console lets agents step into any conversation, with dashboards and analytics tracking volume, resolution, and satisfaction.
- **Notifications engine and integrations:** Send marketing campaigns and reminders at scale, and wire agents into CRMs, ERPs, payment systems, ecommerce platforms, and your own APIs.

**Strengths:** Official Meta WhatsApp Business Solution Provider status with Cloud API features such as Flows; Covers messaging, email, and voice agents in one platform instead of separate tools; Native integrations with CRMs, ERPs, payments, ecommerce, and custom APIs; Free training through Botmaker Academy and published SOC 2 Type II compliance

**Limitations:** Production pricing is not published and must be requested from sales; Agent design benefits from technical familiarity with APIs and workflow orchestration; Some capabilities vary by market and channel availability

[Profile (Markdown)](https://openaitools.app/tool/botmaker.md)

## UseChat (now 88Agents)

UseChat redirects to 88Agents, the current name of the product. It is a chatbot and agent-building platform aimed at agencies and internal product teams rather than one-off website widgets. The pitch is deliberately unglamorous: you start with a smart chatbot that answers questions, knows your client's documentation and captures leads, and you scale the same assistant into an agent that can query databases, trigger workflows and call external APIs when the project demands it.

Model choice is a first-class feature rather than a hidden default. You can switch between OpenAI, Anthropic and Google Gemini models without changing code, which matters when you are managing cost and capability across many client accounts. Knowledge ingestion covers PDFs, Word and Markdown files, full website crawls, structured CSV/JSON datasets, YouTube videos and playlists for automatic transcript extraction, and FAQ pairs for exact-match answers. Everything is indexed and searchable from the same configuration.

Deployment is multi-channel from a single setup. The same knowledge base and personality can appear as an embeddable chat widget styled to match a client's brand, as a Slack app handling DMs and channel mentions, or as an email agent reading and replying over IMAP/SMTP on a schedule. Every conversation is logged and searchable, and contacts can be collected when you want to turn conversations into leads. Pricing starts around $29/month and scales to $399/month, with annual billing offering a discount, plus an enterprise tier.

**Pricing & Plans:** Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

- **Bring your own keys and models:** Connect OpenAI, Anthropic or Google Gemini and switch models in seconds without changing code, so you are never locked to a single provider and can optimize cost as pricing changes.
- **Multi-channel deployment:** Publish one chatbot configuration to an embeddable website widget, Slack workspaces (DMs and channel mentions) and an email agent that reads and answers over IMAP/SMTP — same knowledge, same personality.
- **Broad knowledge ingestion:** Train on PDFs, Word and Markdown documents, full website crawls or specific pages, structured CSV/JSON datasets, YouTube videos and playlists with automatic transcripts, and FAQ pairs for exact answers.
- **Chatbot to agent in one platform:** Start with a simple Q&A chatbot and extend it into an agent that can query databases, kick off workflows and call external APIs without migrating to another tool.
- **Conversation visibility and contacts:** Every message is logged and searchable, scheduled site syncs keep content fresh, and contact capture turns visitor conversations into follow-up leads.

**Strengths:** Own your API keys and pick between OpenAI, Anthropic and Gemini per project; One configuration deploys to web, Slack and email, which suits multi-client agency work; Ingestion covers documents, site crawls, datasets, YouTube transcripts and FAQs; Transparent published pricing with a free tier and no credit card required

**Limitations:** Pricing tiers cap chatbots, channels and team members per plan, which can add up across many client accounts; Bring-your-own-key model means you also carry the underlying LLM usage costs; The email channel depends on you configuring IMAP/SMTP access for each client

[Profile (Markdown)](https://openaitools.app/tool/usechat.md)

## Frequently Asked Questions

### How do Botmaker and UseChat (now 88Agents) compare in monthly traffic?

Botmaker has 949,155 monthly visits, while UseChat (now 88Agents) has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Botmaker has a month-over-month growth rate of -3.4%; UseChat (now 88Agents) has 0%.

### How does pricing compare?

Botmaker: Freemium, Contact for Pricing. Freemium: a free account is available for building and testing agents, while production plans are quoted by sales based on channels, message volume, and AI usage. Exact prices are not published publicly. UseChat (now 88Agents): Free Trial, Paid. Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Deeply integrated with Salesforce CRM workflows for enterprise support, but overkill for simple independent chatbot deployments. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Combines robust human helpdesk ticketing with advanced AI support agents, though at a significantly higher enterprise price point. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Chatbot App](https://openaitools.app/tool/chatbot-app) | 2,170,883 | -9.7% | Freemium | Chat with 30+ leading AI models in one clean, fast workspace | [.md](https://openaitools.app/tool/chatbot-app.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [Gupshup](https://openaitools.app/tool/gupshup-io) | 428,889 | +10.8% | Contact for Pricing | Stronger enterprise messaging infrastructure across global telecom channels, but features a less intuitive visual agent builder. | [.md](https://openaitools.app/tool/gupshup-io.md) |
| 9 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |
| 10 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Enterprise-grade conversational AI platform focused on complex customer service automation, but requires more extensive custom deployment. | [.md](https://openaitools.app/tool/sierra.md) |

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Source: https://openaitools.app/compare/botmaker-vs-usechat

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)