# Callbell vs Retner (formerly The Botmode)

Callbell records 487,975 monthly visits with -24% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. Retner (formerly The Botmode) records 0 monthly visits with -100% growth and Free Trial, Paid pricing.

| Metric | [Callbell](https://openaitools.app/tool/callbell) | [Retner (formerly The Botmode)](https://openaitools.app/tool/the-botmode) |
| :--- | :--- | :--- |
| Website URL | https://callbell.eu | https://thebotmode.com |
| Categories | AI Chatbot, AI Customer Service, No-Code&Low-Code, AI API | AI Chatbot, AI Customer Service, AI Marketing, AI API |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 487,975 | 0 |
| MoM Growth Rate | -24% | -100% |
| Primary Market | Brazil | Global |
| Direct Visits | 353,565 | 0 |
| Review Score | 4.2 | 4.1 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Callbell

Callbell positions itself as a control center for customer conversations. Instead of juggling separate apps for each messaging channel, support and sales teams connect their WhatsApp Business, Instagram Direct, Facebook Messenger, Telegram, TikTok and website chat accounts and work every thread from a single dashboard. Roles, teams and routing rules push each conversation to the right person, and native iOS, Android, macOS and Windows apps keep the inbox accessible on any device.\n\nAutomation is a first-class part of the product. The AI Agent replies around the clock and can flag which incoming chats deserve human attention, while a visual chatbot builder handles repetitive questions without engineers. Marketing campaigns for WhatsApp let teams broadcast offers and follow up at scale, and built-in CRM-style features track funnels and conversions. An API, webhooks and an MCP server for Claude and ChatGPT let Callbell plug into the rest of a company's stack.\n\nCallbell describes a 3-minute setup, a 7-day free trial with no credit card, and tiered paid plans, plus a Book-a-demo track and webinars for onboarding. It advertises 2,500+ companies and Meta Business Partner status. Exact plan prices are not published on the homepage, so check the pricing page for current numbers.

**Pricing & Plans:** Freemium-style entry with a 7-day free trial (no credit card required), then paid subscription tiers; enterprise and demo pricing available on request. Check the official pricing page for current rates.

- **Unified team inbox:** Manage WhatsApp Business, Instagram Direct, Messenger, Telegram, TikTok and website live chat in one shared, multi-agent dashboard.
- **No-code AI Agent:** An AI agent that answers 24/7, surfaces high-priority chats and drafts suggested replies your team can approve.
- **Chatbot and campaign builder:** Build automated conversation flows visually and send WhatsApp marketing broadcasts with a few clicks.
- **CRM, funnel and metrics:** Track contacts, deal stages, conversions and response times directly in the platform.
- **Integrations and MCP server:** Connect your CRM or e-commerce stack via API and webhooks, or work with Callbell inside Claude and ChatGPT.

**Strengths:** Consolidates six messaging channels into a single shared inbox; No-code AI Agent and chatbot keep repetitive questions off human agents; Native desktop and mobile apps for macOS, Windows, iOS and Android; MCP server lets teams query and act on conversations from Claude or ChatGPT

**Limitations:** Full plan prices are not shown on the homepage, so budgeting needs a sales conversation; Channel coverage depends on each messaging provider's own API limits and approval process; Advanced automation and campaign features sit behind paid tiers

[Profile (Markdown)](https://openaitools.app/tool/callbell.md)

## Retner (formerly The Botmode)

Retner (formerly The Botmode) is an AI-native marketing and retention platform built for direct-to-consumer and eCommerce brands. The product centers on the official WhatsApp Business API and adds SMS, Voice, Instagram, RCS and email so that a brand can manage every customer touchpoint from one dashboard. Core jobs include recovering abandoned carts, reducing return-to-origin risk by converting cash-on-delivery orders to prepaid, and driving repeat purchases with automated flows.

Automation is the heart of the platform. Welcome series, abandoned cart nudges, post-purchase follow-ups, broadcast campaigns and catalog messages can all run on autopilot, while real-time segmentation lets marketers target shoppers by campaign activity or buying behaviour. An optional AI chatbot handles support and pre-sales questions across channels, learns from previous conversations, and can recommend products, while AI voice agents place personalised outbound calls for COD verification.

Retner integrates with major ecommerce platforms out of the box and offers a no-code flow builder for teams that want to launch automations without engineering support. The vendor reports more than 700 brands across 10+ countries using the product, and it is distributed with a demo-led sales motion plus a free trial on its paid plans.

**Pricing & Plans:** Free trial available, then paid monthly subscriptions billed in Indian rupees plus GST. Starter (WhatsApp only) from around ₹3,500/month, WhatsApp + AI Calling from around ₹5,000/month, and a Full Suite omnichannel plan around ₹10,000/month. AI Chatbot and Retner Pass add-ons cost about ₹1,999/month each, with 5–15% discounts for quarterly to annual commitments, and a custom Enterprise tier.

- **Official WhatsApp Business API automation:** Broadcasts, catalog messages, flow chatbots, order alerts and drip campaigns run on the official WhatsApp Business API with scheduling and audience targeting.
- **Abandoned cart recovery and RTO prevention:** Automated recovery journeys re-engage shoppers who left a basket behind, while COD-to-prepaid nudges cut return-to-origin losses for eCommerce brands.
- **AI chatbot and AI voice agents:** An optional AI chatbot resolves support and pre-sales queries and recommends products, while AI voice agents place personalised outbound calls for COD verification.
- **Real-time segmentation and omnichannel CRM:** Unlimited segments update in real time based on campaign activity and shopping behaviour, with WhatsApp, SMS, Voice, Instagram, RCS and email handled in one inbox.
- **No-code integrations with eCommerce stacks:** Plug-and-play connectors for major store platforms plus a visual flow builder mean non-technical teams can launch automations without custom work.

**Strengths:** Purpose-built for D2C and eCommerce retention, not a generic chatbot; Omnichannel coverage spans WhatsApp, SMS, Voice, Instagram, RCS and email; No-code flow builder and plug-and-play store integrations; Transparent published pricing with a modular add-on model

**Limitations:** Pricing is listed in Indian rupees plus GST, which is awkward for global buyers; Core value depends on the WhatsApp Business API, so Meta messaging fees apply on top; AI chatbot and audience-identification features cost extra as add-ons

[Profile (Markdown)](https://openaitools.app/tool/the-botmode.md)

## Frequently Asked Questions

### How do Callbell and Retner (formerly The Botmode) compare in monthly traffic?

Callbell has 487,975 monthly visits, while Retner (formerly The Botmode) has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Callbell has a month-over-month growth rate of -24%; Retner (formerly The Botmode) has -100%.

### How does pricing compare?

Callbell: Freemium, Free Trial, Paid, Contact for Pricing. Freemium-style entry with a 7-day free trial (no credit card required), then paid subscription tiers; enterprise and demo pricing available on request. Check the official pricing page for current rates. Retner (formerly The Botmode): Free Trial, Paid. Free trial available, then paid monthly subscriptions billed in Indian rupees plus GST. Starter (WhatsApp only) from around ₹3,500/month, WhatsApp + AI Calling from around ₹5,000/month, and a Full Suite omnichannel plan around ₹10,000/month. AI Chatbot and Retner Pass add-ons cost about ₹1,999/month each, with 5–15% discounts for quarterly to annual commitments, and a custom Enterprise tier.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Offers generous free tiers and reliable live chat widget features, but has a more traditional helpdesk interface layout. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | A more affordable live chat and messaging workspace, but lacks some of Callbell's advanced multi-agent routing rules. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Features robust knowledge base and CRM tools alongside live chat, though setup for custom workflows is slightly different. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use. | [.md](https://openaitools.app/tool/botmaker.md) |
| 7 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) |
| 8 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 9 | [Notbot](https://openaitools.app/tool/notbot) | 470,467 | +7.3% | Freemium, Free Trial, Paid | WhatsApp chatbot, CRM, and marketing automation in one dashboard | [.md](https://openaitools.app/tool/notbot.md) |
| 10 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat and shared inbox with strong e-commerce integrations, but lacks Callbell's lightweight WhatsApp-first speed. | [.md](https://openaitools.app/tool/reamaze-com.md) |

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Source: https://openaitools.app/compare/callbell-vs-the-botmode

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)