# Chaport vs ChatPilot (NewOaks AI) Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. ChatPilot (NewOaks AI) records 26,338 monthly visits with -5.6% growth and Freemium pricing. | Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [ChatPilot (NewOaks AI)](https://openaitools.app/tool/chatpilot) | | :--- | :--- | :--- | | Website URL | https://www.chaport.com | https://www.newoaks.ai | | Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Agent, AI Call Center, AI Chatbot, AI Voice Assistants | | Pricing Model | Freemium | Freemium | | Monthly Visits | 1,458,924 | 26,338 | | MoM Growth Rate | +130.1% | -5.6% | | Primary Market | Hong Kong SAR China | United States | | Direct Visits | 1,092,204 | 10,757 | | Review Score | 4.3 | 4.1 | | Saved Count | 3 | 7 | | Supported Platforms | Website | Website | ## Chaport Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster. Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools. Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams. **Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. - **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies. - **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7. - **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace. - **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat. - **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow. **Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access **Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options [Profile (Markdown)](https://openaitools.app/tool/chaport-com.md) ## ChatPilot (NewOaks AI) ChatPilot is offered through NewOaks AI as a 24/7 AI receptionist built for service businesses that cannot afford to miss an inquiry. Instead of routing callers to voicemail or a busy front desk, it picks up instantly on the channels customers already use — phone calls, SMS, website chat, WhatsApp, Instagram and Messenger — and holds a natural conversation to qualify the request. Once a caller's intent is understood, the assistant can schedule the appointment directly into your calendar, capture lead details and hand off qualified opportunities to your team. This makes it useful for clinics, salons, home services, agencies and any business with a high volume of repetitive booking calls. Because it is conversational rather than menu-driven, the tone and flow adapt to the caller. The platform sits in the category of AI call center, AI chatbot, voice assistant and lead-generation tooling, so teams typically deploy it to reduce missed calls, shorten response times and free staff for higher-value work. **Pricing & Plans:** ChatPilot / NewOaks AI operates on a freemium model, with a free entry point and paid tiers. Exact plan limits are shown after sign-in on the vendor's pricing page. - **Multi-channel answering:** Handles inbound phone calls, SMS, web chat, WhatsApp, Instagram and Messenger from a single AI receptionist. - **24/7 availability:** Answers every inquiry day or night so calls never fall to voicemail or a busy signal. - **Automatic appointment booking:** Converts a conversation into a scheduled slot on your calendar without human handoff. - **Lead capture and qualification:** Collects caller details and intent, then routes qualified leads to the right team member. - **Conversational voice and text AI:** Speaks naturally on calls and replies in chat, adapting to each customer's phrasing. **Strengths:** Answers every call, text and chat channel from one place; Books appointments automatically without human handoff; Cuts missed calls and response times for busy teams; Conversational tone fits service and sales scenarios **Limitations:** Full plan details require signing in to the vendor site; Complex or highly regulated conversations may still need human review [Profile (Markdown)](https://openaitools.app/tool/chatpilot.md) ## Frequently Asked Questions ### How do Chaport and ChatPilot (NewOaks AI) compare in monthly traffic? Chaport has 1,458,924 monthly visits, while ChatPilot (NewOaks AI) has 26,338. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Chaport has a month-over-month growth rate of +130.1%; ChatPilot (NewOaks AI) has -5.6%. ### How does pricing compare? Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. ChatPilot (NewOaks AI): Freemium. ChatPilot / NewOaks AI operates on a freemium model, with a free entry point and paid tiers. Exact plan limits are shown after sign-in on the vendor's pricing page. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) | | 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) | | 5 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) | | 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) | | 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) | | 9 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Cloud phone system and AI voice agents for sales, support, and call centers | [.md](https://openaitools.app/tool/callhippo.md) | | 10 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | AI-powered omnichannel customer experience and contact center platform | [.md](https://openaitools.app/tool/247-inc-com.md) | --- Source: https://openaitools.app/compare/chaport-com-vs-chatpilot More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)