# Chaport vs forms.app

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. forms.app records 987,157 monthly visits with -11.2% growth and Freemium, Paid pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [forms.app](https://openaitools.app/tool/forms-app) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://forms.app |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Forms, AI Quiz Generator, AI Quizzes |
| Pricing Model | Freemium | Freemium, Paid |
| Monthly Visits | 1,458,924 | 987,157 |
| MoM Growth Rate | +130.1% | -11.2% |
| Primary Market | Hong Kong SAR China | Brazil |
| Direct Visits | 1,092,204 | 595,531 |
| Review Score | 4.3 | 4.2 |
| Saved Count | 3 | 3 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## forms.app

forms.app is built around a simple promise: collect data without limits and without a learning curve. The editor is drag-and-drop, so anyone on a team can assemble an application form, booking form, registration page or customer satisfaction survey in minutes, pulling from a library of 5000+ pre-built templates that already include the fields you would otherwise forget.

Beyond plain forms, the platform handles surveys, quizzes, polls and tests, and it adds AI assistance at several points. You can describe the form you need and let the AI form generator build it, ask for alternative phrasings of a question so it reads more naturally, or auto-generate multiple-choice answer options. Once responses arrive, real-time submission tracking, smart filters and AI insights help you interpret the data rather than just export it.

The team and automation side matters just as much: unlimited responses, views and members on the free tier, plus 500+ integrations and webhooks that push submissions into Google Sheets, CRMs or internal tools. Security posture includes GDPR compliance, ISO/IEC 27001 certification, PCI DSS and OWASP alignment, which is why the company positions itself as a fit for European and regulated buyers.

**Pricing & Plans:** Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures.

- **Drag-and-drop form builder:** Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
- **AI form generation:** Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
- **500+ integrations and webhooks:** Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
- **5000+ ready-made templates:** Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
- **Response analytics and AI insights:** Track submissions in real time, filter results, analyse drop-off and get AI summaries of what your data says.

**Strengths:** Unlimited responses, views and team members on the free plan; AI assists at every stage: full form generation, question rewording, answer options and response insights; Very large template library and deep integration catalogue; Strong compliance set including GDPR and ISO/IEC 27001

**Limitations:** Some advanced features such as e-signatures and custom PDF generation sit behind paid plans; Very wide template library can take a moment to navigate; Best experience for complex branding requires a learning curve

[Profile (Markdown)](https://openaitools.app/tool/forms-app.md)

## Frequently Asked Questions

### How do Chaport and forms.app compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while forms.app has 987,157. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; forms.app has -11.2%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. forms.app: Freemium, Paid. Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation. | [.md](https://openaitools.app/tool/fillout-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [BlockSurvey](https://openaitools.app/tool/block-survey) | 302,480 | -14.9% | Freemium, Paid | Focuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection. | [.md](https://openaitools.app/tool/block-survey.md) |
| 10 | [Makeform](https://openaitools.app/tool/makeform) | 160,692 | -10.8% | Freemium | Provides seamless AI-native form generation from text prompts, matching forms.app's speed with cleaner modern layouts. | [.md](https://openaitools.app/tool/makeform.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-forms-app

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