# Chaport vs Formzz

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Formzz records 529 monthly visits with -61.1% growth and Freemium pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Formzz](https://openaitools.app/tool/formzz) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://formzz.com |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Forms, AI Chatbot, AI Scheduling, AI Lead Generation |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1,458,924 | 529 |
| MoM Growth Rate | +130.1% | -61.1% |
| Primary Market | Hong Kong SAR China | India |
| Direct Visits | 1,092,204 | 205 |
| Review Score | 4.3 | 4.1 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Formzz

Formzz replaces the usual stack of a form builder, a live-chat tool, and a booking app with one connected product. You build forms in a drag-and-drop editor with 16 question types, embed them inline, as a popover, banner, or fullscreen page, or share a plain link. Styling options include logos, fonts, photos, and videos so the form matches your brand rather than looking like a generic third-party widget.

The AI chat widget is trained on your knowledge base — files, text snippets, website content, Notion pages, and Q&A pairs — so it answers visitor questions in your own context and can qualify and route them. Next to chat sits scheduling: visitors pick a slot from your calendar without leaving the page. Routing rules then decide who owns the lead, evaluating conditions top to bottom by company size, region, territory, or weighted round-robin rotation.

Integrations with HubSpot and Salesforce let routed leads and conversations flow into the systems sales already uses. The platform ships with template galleries for common patterns like lead qualification, talent acquisition, product validation, client onboarding, event registration, and patient intake, which makes it realistic to launch a working flow in an afternoon rather than a sprint.

**Pricing & Plans:** Freemium with a free tier and two paid plans. Free: $0 with unlimited forms and responses, 1 user, chat widget, knowledge base, scheduling, and embed. Professional: $23/month billed annually ($276/year) or $49/month monthly, adding up to 3–5 team members, lead routing, webhooks, HubSpot and Salesforce integrations, custom domains, and removal of Formzz branding. Business: $63/month billed annually ($756/year), adding unlimited members, advanced routing rules, advanced analytics, plus SSO/SAML and API access marked coming soon. Annual billing saves 20%.

- **Drag-and-drop form builder:** Build simple or advanced forms in minutes with 16 question types including short text, email, multiple choice, phone, rating, and NPS, then style them with your logos, fonts, photos, and videos.
- **AI chat widget on your own knowledge base:** Train the embeddable chat widget on files, text snippets, website content, Notion pages, and Q&A so it answers visitors using your context and qualifies them before handoff.
- **Built-in meeting scheduling:** Let visitors book a slot from your calendar without leaving the form or chat, removing the back-and-forth of arranging a call.
- **Lead routing rules:** Route every response to the right person with top-to-bottom rules based on company size, region, territory, or a weighted round-robin rotation across your team.
- **CRM integrations:** Connect HubSpot or Salesforce to push routed leads and conversations into your existing sales pipeline instead of exporting spreadsheets.

**Strengths:** Combines forms, chat, scheduling, and routing so you avoid stitching together three subscriptions; Free tier genuinely includes unlimited forms and responses, chat widget, and scheduling; AI chat answers from your own knowledge base content rather than generic responses; Native HubSpot and Salesforce integrations on paid plans

**Limitations:** Free plan is capped at one user, so collaboration needs a paid upgrade; SSO/SAML and API access are still marked as coming soon on the Business plan; Advanced routing only unlocks at the Business tier

[Profile (Markdown)](https://openaitools.app/tool/formzz.md)

## Frequently Asked Questions

### How do Chaport and Formzz compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Formzz has 529. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Formzz has -61.1%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Formzz: Freemium. Freemium with a free tier and two paid plans. Free: $0 with unlimited forms and responses, 1 user, chat widget, knowledge base, scheduling, and embed. Professional: $23/month billed annually ($276/year) or $49/month monthly, adding up to 3–5 team members, lead routing, webhooks, HubSpot and Salesforce integrations, custom domains, and removal of Formzz branding. Business: $63/month billed annually ($756/year), adding unlimited members, advanced routing rules, advanced analytics, plus SSO/SAML and API access marked coming soon. Annual billing saves 20%.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Build powerful forms, surveys and quizzes with AI in minutes | [.md](https://openaitools.app/tool/fillout-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [forms.app](https://openaitools.app/tool/forms-app) | 987,157 | -11.2% | Freemium, Paid | Build forms, surveys and quizzes in seconds — with unlimited free responses | [.md](https://openaitools.app/tool/forms-app.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | AI customer service that answers instantly and turns chats into revenue | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 10 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment. | [.md](https://openaitools.app/tool/bolddesk.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-formzz

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