# Chaport vs Ghostly Chat

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Ghostly Chat records 10 monthly visits with -97.4% growth and Freemium pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Ghostly Chat](https://openaitools.app/tool/ghostly-chat) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://www.ghostly.chat |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, No-Code&Low-Code, AI API, AI Knowledge Base |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1,458,924 | 10 |
| MoM Growth Rate | +130.1% | -97.4% |
| Primary Market | Hong Kong SAR China | Spain |
| Direct Visits | 1,092,204 | 4 |
| Review Score | 4.3 | 4.1 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Ghostly Chat

Ghostly Chat, at ghostly.chat, is a self-serve chatbot builder aimed at people who want an assistant on their website without writing code or paying per message. Its defining choice is a bring-your-own-key model: you supply your own OpenAI API key for GPT-3.5, GPT-4 or GPT-4o, and Ghostly charges only for the bot infrastructure, so you stay in control of how much AI you consume. Setup is designed to take about five minutes.

Training and customisation are the core of the product. You upload the material your bot should know — PDF, text and Markdown files, plus URLs for Ghostly to scrape — and you can always go back and adjust which files the bot is trained on. To shape behaviour you edit the system prompt, set predefined responses, and configure a welcome message. Appearance is just as flexible: pick a colour theme, set your primary colours, add your logo and switch between dark and light themes so the widget blends into your site.

Once configured, you embed the widget on your website and can offer it in multiple languages with easy translations. The pricing structure is deliberately not per-message: a free plan covers one chatbot, a bring-your-own-key setup, 30,000 characters of knowledge and website links, while paid Basic and Pro tiers raise the chatbot count, character allowance and website-link limits and remove the 'Powered by Ghostly' badge. All plans use your own OpenAI key.

**Pricing & Plans:** Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures.

- **Bring your own API key:** Connect your own OpenAI key for GPT-3.5, GPT-4 or GPT-4o so you control AI usage costs — Ghostly only charges for the bot infrastructure.
- **Train on your own data:** Upload PDF, text and Markdown files and add website URLs; you can revisit and change the files your bot is trained on at any time.
- **Customise behaviour:** Shape exactly how your bot responds with a configurable system prompt, predefined responses and welcome messages.
- **Brand the widget:** Adjust the colour theme, logo and primary colours, and choose dark or light mode so the chatbot fits your website.
- **Easy embed and translations:** Embed the chatbot on your site with simple configuration and offer it to visitors in multiple languages.

**Strengths:** No-code setup that takes about five minutes; Bring-your-own-key pricing avoids unpredictable per-message charges; Train on PDFs, text, Markdown and website URLs, and adjust later; Full control over system prompt, appearance, themes and translations

**Limitations:** Requires your own OpenAI API key, so you manage an OpenAI account separately; Usage costs depend on OpenAI's pricing rather than a flat all-in fee; Knowledge limits on lower tiers are measured in characters and can run out quickly

[Profile (Markdown)](https://openaitools.app/tool/ghostly-chat.md)

## Frequently Asked Questions

### How do Chaport and Ghostly Chat compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Ghostly Chat has 10. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Ghostly Chat has -97.4%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Ghostly Chat: Freemium. Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [SiteGPT](https://openaitools.app/tool/sitegpt) | 164,579 | -15% | Free Trial, Paid, Contact for Pricing | Custom AI support chatbots trained on your own website content | [.md](https://openaitools.app/tool/sitegpt.md) |
| 10 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment. | [.md](https://openaitools.app/tool/bolddesk.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-ghostly-chat

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)