# Chaport vs HelperHat Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. HelperHat records 0 monthly visits with 0% growth and Free Trial, Paid pricing. | Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [HelperHat](https://openaitools.app/tool/helperhat) | | :--- | :--- | :--- | | Website URL | https://www.chaport.com | https://helperhat.com | | Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, AI Customer Service, AI Assistant, Large Language Models (LLMs) | | Pricing Model | Freemium | Free Trial, Paid | | Monthly Visits | 1,458,924 | 0 | | MoM Growth Rate | +130.1% | 0% | | Primary Market | Hong Kong SAR China | Global | | Direct Visits | 1,092,204 | 0 | | Review Score | 4.3 | 4.3 | | Saved Count | 3 | 0 | | Supported Platforms | Website | Website | ## Chaport Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster. Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools. Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams. **Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. - **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies. - **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7. - **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace. - **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat. - **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow. **Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access **Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options [Profile (Markdown)](https://openaitools.app/tool/chaport-com.md) ## HelperHat HelperHat targets small businesses that cannot afford a full-time support desk. You paste one snippet of code into your site — WordPress, Shopify, Wix and Squarespace are all supported — and the assistant starts learning from the pages you already have. No manual FAQ authoring is required, and the tool refreshes its knowledge as your site changes so answers stay current. Beyond automated replies, HelperHat is built around human-AI collaboration. If the bot cannot handle a complex question, a team member can take over the conversation, and chat messages can be translated automatically so you can serve customers in other languages. Team seats are unlimited at no extra cost, and conversations, devices and messages are not capped by seat-based pricing. Practical extras include QR codes you can place at a store entrance or checkout so customers get instant answers when staff are busy, AI spam filtering to keep the inbox clean, and analytics that show how many questions were resolved automatically and where humans had to intervene. Native web, iOS and Android apps let you manage chats from anywhere. **Pricing & Plans:** Free trial followed by a paid plan. The published plan is $20 per month in USD, which includes 1,000 AI messages per month, unlimited live-agent messages and unlimited team members; a free month is offered on sign-up. Confirm current tiers on helperhat.com. - **One-line installation:** Copy a single snippet of code into any website, including WordPress, Shopify, Wix and Squarespace, with no technical expertise needed. - **Learns from your website:** HelperHat scans your existing content automatically and re-learns it regularly, so answers reflect what your site currently says. You can also upload documents to extend the knowledge base. - **Human takeover:** When AI cannot resolve a question, you or a staff member can step in and continue the conversation as a live agent. - **Unlimited team access:** Add as many staff members as you need at no extra charge, with no per-seat fees. - **Spam filtering and analytics:** AI flags fake or unwanted chats, while dashboards report resolution rates, human escalations and satisfaction signals. **Strengths:** Setup takes minutes with a single line of code; Knowledge base builds itself from your existing website content; Unlimited team members and unlimited agent messages at a flat price; Web, iOS and Android apps for managing chats on the go **Limitations:** Website-trained answers are only as good as your published content; Sophisticated multi-step support logic may still need human handling; Advanced customisation of the chat widget may require some familiarity with your site platform [Profile (Markdown)](https://openaitools.app/tool/helperhat.md) ## Frequently Asked Questions ### How do Chaport and HelperHat compare in monthly traffic? Chaport has 1,458,924 monthly visits, while HelperHat has 0. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Chaport has a month-over-month growth rate of +130.1%; HelperHat has 0%. ### How does pricing compare? Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. HelperHat: Free Trial, Paid. Free trial followed by a paid plan. The published plan is $20 per month in USD, which includes 1,000 AI messages per month, unlimited live-agent messages and unlimited team members; a free month is offered on sign-up. Confirm current tiers on helperhat.com. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) | | 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) | | 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | AI customer service that answers instantly and turns chats into revenue | [.md](https://openaitools.app/tool/tidio.md) | | 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) | | 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) | | 9 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment. | [.md](https://openaitools.app/tool/bolddesk.md) | | 10 | [Landbot AI](https://openaitools.app/tool/landbot-ai) | 91,588 | -28.3% | Freemium, Free Trial, Paid, Contact for Pricing | Build no-code AI agents and chatbots for WhatsApp and your website | [.md](https://openaitools.app/tool/landbot-ai.md) | --- Source: https://openaitools.app/compare/chaport-com-vs-helperhat More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)