# Chaport vs Inkeep

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Inkeep records 28,786 monthly visits with -5.1% growth and Contact for Pricing pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Inkeep](https://openaitools.app/tool/inkeep) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://inkeep.com |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Customer Service, AI Chatbot, AI Copilot, AI Agent |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1,458,924 | 28,786 |
| MoM Growth Rate | +130.1% | -5.1% |
| Primary Market | Hong Kong SAR China | United States |
| Direct Visits | 1,092,204 | 20,889 |
| Review Score | 4.3 | 4.4 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Inkeep

Inkeep is built around the idea that engineering and business teams should ship AI agents on one shared platform. It offers two surfaces that stay in sync: a no-code visual builder for business users and a TypeScript Agent SDK for developers. Because both write to the same agent definitions, a non-technical owner can tweak an agent in the builder while an engineer extends the same agent in code, without forking into separate implementations.

The product covers three main agent categories. Customer-facing assistants use unified search over your knowledge base and product to answer complex customer questions and query customer-specific information. Inkeep Coworker gives CX teams a personal assistant triggered from Slack or a support platform, gathering context from your CRM, billing, and other systems and proposing ready-to-approve answers with human approvals. Automation agents watch for webhooks, schedules, or external events to keep the knowledge base current, and coordination agents route complex work to specialist sub-agents. Agents can take real actions such as creating tickets, updating CRMs, generating content, and sending notifications through MCP tools.

Inkeep markets itself to support, documentation, product, and go-to-market teams that want AI agents they can trust, backed by governance, testing, reports, and connectors. It offers open-source components, and pricing is arranged through a demo rather than self-serve checkout.

**Pricing & Plans:** Contact for pricing. Inkeep routes prospects through a demo and does not advertise public self-serve tiers, so pricing depends on your requirements; talk to their team for a quote.

- **No-code visual builder:** Business teams create and own AI agents through a visual builder without writing code, defining triggers, sub-agents, and tools.
- **Developer Agent SDK:** Engineers build the same agents in TypeScript with an SDK that supports sub-agents, delegation, and MCP tools.
- **Two-way sync:** Builder and SDK write to shared agent definitions, so non-technical and technical teams can collaborate on the same agents.
- **Coworker agents:** CX assistants triggered from Slack or a support platform gather context from CRM and billing and propose human-approved answers.
- **Automation and orchestration:** Agents run on webhooks, schedules, or external events, route to specialist sub-agents, and take real actions via MCP.

**Strengths:** One platform where business and engineering teams build agents together with two-way sync; Covers customer-facing assistants, internal coworkers, and knowledge automation; Agents can take real actions through MCP tools and dedicated connectors; Open-source components and governance, testing, and reporting for enterprise trust

**Limitations:** Pricing is only available by contacting sales, so no public self-serve plans; The SDK and multi-agent orchestration assume some developer involvement; Better suited to teams with substantial documentation and support volume than to individuals

[Profile (Markdown)](https://openaitools.app/tool/inkeep.md)

## Frequently Asked Questions

### How do Chaport and Inkeep compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Inkeep has 28,786. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Inkeep has -5.1%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Inkeep: Contact for Pricing. Contact for pricing. Inkeep routes prospects through a demo and does not advertise public self-serve tiers, so pricing depends on your requirements; talk to their team for a quote.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Kapture CRM](https://openaitools.app/tool/kapturecrm-com) | 561,153 | -0.7% | Contact for Pricing | AI-powered customer experience platform unifying support, sales, and service | [.md](https://openaitools.app/tool/kapturecrm-com.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | AI customer service that answers instantly and turns chats into revenue | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 9 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 10 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-inkeep

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