# Chaport vs InsertChat (formerly InsertChatGPT)

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. InsertChat (formerly InsertChatGPT) records 0 monthly visits with 0% growth and Freemium, Paid pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [InsertChat (formerly InsertChatGPT)](https://openaitools.app/tool/insertchatgpt) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://insertchatgpt.com |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, No-Code&Low-Code, AI API, AI Ad Generator |
| Pricing Model | Freemium | Freemium, Paid |
| Monthly Visits | 1,458,924 | 0 |
| MoM Growth Rate | +130.1% | 0% |
| Primary Market | Hong Kong SAR China | Global |
| Direct Visits | 1,092,204 | 0 |
| Review Score | 4.3 | 4.2 |
| Saved Count | 3 | 2 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## InsertChat (formerly InsertChatGPT)

InsertChat positions itself as an AI front desk rather than a simple website chatbot widget. At the centre is an AI receptionist that answers phone calls at any hour using your own business knowledge, so callers get real answers about services, prices, availability and policies instead of voicemail. You can decide whether the AI fields every call, covers only nights and weekends, or steps in only when your team is already on another line.

Around that core sits a shared inbox that unifies phone calls, website chat, email, SMS and WhatsApp. The assistant replies first, captures lead details and appointment requests, and then routes anything sensitive to a human with the transcript attached. Scheduling is a first-class feature: bookings are linked to the customer record and conversation, with 72-hour and 24-hour reminders sent by text or email.

Setup follows a simple path of teaching it your business, choosing voice and tone, and connecting channels, calendars, email and CRM. Plans run from a $98 per month Pro tier up to Enterprise, with credits covering AI usage and phone numbers included per paid plan.

**Pricing & Plans:** Freemium entry via a 7-day Pro free trial (500 credits, card required). Paid tiers: Pro $98/mo, Growth $198/mo, Scale $498/mo, Enterprise from $998/mo. Annual billing costs ten months upfront. Each paid plan includes one phone number; extras are $10/mo. Usage is metered in AI credits shared across calls and written conversations.

- **24/7 AI call answering:** An AI receptionist picks up phone calls 24/7, answering from your own services, hours and prices, then leaves a full transcript and summary for your team. You can set it to answer everything, after hours only, or only missed calls, with a 5-60 second ring window for staff.
- **Five channels, one shared inbox:** Website chat, phone calls, SMS, email and WhatsApp land in a single workspace. The AI replies first and your team sees exactly which conversations need a person, with full context already attached.
- **Appointment booking and reminders:** Your assistant offers open slots, books the time the customer picks, and can reschedule or cancel later. Bookings live in the built-in calendar or sync with Google Calendar, Outlook, Calendly and Cal.com.
- **Knowledge training in 58 languages:** Add your website pages, documents and written FAQs, and InsertChat answers from that knowledge base in any of 58 supported business languages, replying in whichever language each customer uses.
- **Bring your own AI keys and integrations:** Connect your own AI provider keys, plug the assistant into CRMs and help desks with controlled approvals, turn on API access and webhooks on higher plans, and choose from ten natural voices for your receptionist.

**Strengths:** Covers phone calls plus website chat, email, SMS and WhatsApp in one shared inbox with agent handoff; Answers from your own uploaded knowledge in 58 business languages and replies in the customer's language; Native scheduling with reminders and syncing to Google Calendar, Outlook, Calendly and Cal.com; Transparent published pricing with a usage estimator and cost comparisons against human answering services

**Limitations:** Pricing is credit-based, so actual monthly cost depends on model choice, call length and tool usage rather than a flat message count; Phone numbers are limited to the US and Canada, which restricts businesses outside North America; Advanced reporting, API access and webhooks are locked behind Scale or Enterprise plans; Phone usage, extra numbers and connected services such as SMS or WhatsApp can add costs beyond the base plan

[Profile (Markdown)](https://openaitools.app/tool/insertchatgpt.md)

## Frequently Asked Questions

### How do Chaport and InsertChat (formerly InsertChatGPT) compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while InsertChat (formerly InsertChatGPT) has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; InsertChat (formerly InsertChatGPT) has 0%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. InsertChat (formerly InsertChatGPT): Freemium, Paid. Freemium entry via a 7-day Pro free trial (500 credits, card required). Paid tiers: Pro $98/mo, Growth $198/mo, Scale $498/mo, Enterprise from $998/mo. Annual billing costs ten months upfront. Each paid plan includes one phone number; extras are $10/mo. Usage is metered in AI credits shared across calls and written conversations.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |
| 9 | [Smith.ai](https://openaitools.app/tool/smith-ai) | 151,975 | -3.4% | Free Trial, Paid | 24/7 AI receptionists plus trained human agents for calls, chat, and intake | [.md](https://openaitools.app/tool/smith-ai.md) |
| 10 | [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | +3.1% | Free Trial, Contact for Pricing | Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web | [.md](https://openaitools.app/tool/gallabox.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-insertchatgpt

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