# Chaport vs Instastack Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Instastack records 91 monthly visits with -94.6% growth and Free to join + 5% per order for One India; custom software priced on request pricing. | Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Instastack](https://openaitools.app/tool/instastack) | | :--- | :--- | :--- | | Website URL | https://www.chaport.com | https://instastack.io | | Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Sales Assistant, AI Shopping Assistant, AI Customer Service, AI Chatbot | | Pricing Model | Freemium | Free to join + 5% per order for One India; custom software priced on request | | Monthly Visits | 1,458,924 | 91 | | MoM Growth Rate | +130.1% | -94.6% | | Primary Market | Hong Kong SAR China | India | | Direct Visits | 1,092,204 | 36 | | Review Score | 4.3 | 3.7 | | Saved Count | 3 | 0 | | Supported Platforms | Website | Website | ## Chaport Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster. Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools. Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams. **Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. - **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies. - **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7. - **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace. - **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat. - **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow. **Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access **Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options [Profile (Markdown)](https://openaitools.app/tool/chaport-com.md) ## Instastack InstaStack positions itself as a build-and-run partner: it designs software and AI for a small number of clients, then stays on to operate it. The most visible example is a WhatsApp assistant plus loyalty programme built for a pharmaceutical distributor, where retailers enrol, ask questions, earn points and upload invoices entirely inside one chat — reportedly reaching more than 8,000 enrolled retailers. The company's own product is One India, a seller platform for ONDC, India's open commerce network. Sellers register once and become discoverable to buyers across ONDC shopping apps. One India is available as an Android app supporting six languages (English, Hindi, Marathi, Tamil, Telugu, and Bengali), as a web dashboard for brands with larger catalogues and teams, and via a Shopify integration that keeps products, stock, and orders in sync. Categories covered include grocery, food and beverages, fashion, electronics, appliances, home and kitchen, beauty and personal care, health and wellness, and logistics. Engagement is commercial-grade rather than self-serve SaaS: clients work directly with the team to scope WhatsApp assistants, portals, or pipelines. One India itself is free to join with a 5% fee per order and no monthly charge, making it the easiest entry point to the platform. **Pricing & Plans:** One India is free to join with a 5% fee per completed order and no monthly subscription. Custom software and AI work (WhatsApp assistants, portals, data pipelines) is quoted per project — you contact the team for pricing. - **WhatsApp AI assistants:** Conversational assistants that read natural-language intent instead of forcing customers through menus, handling enquiries, orders, and support in one thread. - **One India ONDC seller platform:** Register once and list products to buyers across ONDC shopping apps, managed from an Android app available in six Indian languages or a web dashboard. - **Loyalty, enrolment and portals:** Purpose-built portals and programmes covering retailer enrolment, loyalty points, and live performance numbers — as demonstrated by an 8,000+ retailer deployment. - **Encrypted data pipelines:** Scheduled feeds and encrypted storage for moving operational data reliably between business systems. - **Shopify synchronisation:** For brands already on Shopify, products, inventory, and orders stay in step with the ONDC storefront automatically. **Strengths:** Combines custom build with ongoing operations, so clients do not have to maintain the AI stack themselves; One India has a genuinely low-friction commercial model: free to join, 5% per order, no monthly fee; Multilingual ONDC selling with Android, web dashboard, and Shopify paths covers different team sizes; Documented production case study with 8,000+ retailers indicates real deployment experience **Limitations:** No public pricing for custom software or AI work; you must contact sales to scope anything; The product portfolio has shifted toward ONDC-specific India e-commerce, so value depends on operating in or targeting that market; Self-serve onboarding, public API docs, and a dedicated pricing page are absent [Profile (Markdown)](https://openaitools.app/tool/instastack.md) ## Frequently Asked Questions ### How do Chaport and Instastack compare in monthly traffic? Chaport has 1,458,924 monthly visits, while Instastack has 91. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Chaport has a month-over-month growth rate of +130.1%; Instastack has -94.6%. ### How does pricing compare? Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Instastack: Free to join + 5% per order for One India; custom software priced on request. One India is free to join with a 5% fee per completed order and no monthly subscription. Custom software and AI work (WhatsApp assistants, portals, data pipelines) is quoted per project — you contact the team for pricing. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Conversational AI and helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/gorgias.md) | | 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) | | 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) | | 6 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) | | 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) | | 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) | | 10 | [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | +3.1% | Free Trial, Contact for Pricing | Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web | [.md](https://openaitools.app/tool/gallabox.md) | --- Source: https://openaitools.app/compare/chaport-com-vs-instastack More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)