# Chaport vs KeyAI

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. KeyAI records 77 monthly visits with -96.6% growth and Freemium pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [KeyAI](https://openaitools.app/tool/keyai) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://keyai.net |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, AI Customer Service, AI Assistant |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1,458,924 | 77 |
| MoM Growth Rate | +130.1% | -96.6% |
| Primary Market | Hong Kong SAR China | India |
| Direct Visits | 1,092,204 | 30 |
| Review Score | 4.3 | 3.9 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## KeyAI

KeyAI is a Vietnam-based software company that builds conversational AI tooling for businesses. Its flagship offering is ChatOnline, a no-code platform where teams assemble chatbots without engineering support, publish them to their website or chat channels, and let the bot field common questions while routing the rest to human agents. The platform emphasises low-friction setup: connect a channel, configure the conversational flow, and start answering visitors in real time rather than forcing them to fill in forms or wait on hold.

A central promise of KeyAI is conversion and efficiency rather than pure ticket deflection. The site frames chatbots as a way to turn anonymous visitors into paying customers by responding instantly, and to lighten the load on support teams so they can spend time on complex inquiries. Conversations can be extended across several touchpoints — website widget, live chat, Messenger and Slack among them — so customers get help on the channel they already use.

Chat window design is a configurable part of the product, with welcome screens, custom greetings and straightforward one-click management for day-to-day operations. KeyAI is a young, Hanoi-headquartered company, and its site also lists community, careers and affiliate-programme sections alongside product pages, signalling an ongoing commercial operation rather than a finished or abandoned project.

**Pricing & Plans:** KeyAI lists a dedicated pricing page and offers a freemium entry point, with paid tiers for growing usage. Exact current rates are shown on the site's pricing page rather than in public summaries.

- **No-code chatbot builder:** Create and launch conversational chatbots without writing code, from flow setup through publishing.
- **Real-time website chat:** Engage site visitors as they browse and answer their questions immediately instead of making them wait.
- **Multi-channel conversations:** Continue conversations across the website widget, live chat, Messenger and Slack so customers stay in their preferred app.
- **Customisable chat window:** Adjust the chat window design and set welcome screens and greeting messages to match your brand.
- **Agent handover and operations:** Automate routine replies while letting human agents step in, with simple one-click management of day-to-day settings.

**Strengths:** No-code setup aimed at teams without developers; Conversations can span website, live chat, Messenger and Slack; Chat window and greetings are customisable for branding; Freemium entry point keeps the initial cost low

**Limitations:** Marketing copy on the site mixes brand names and unverified social-proof claims; Feature documentation is thin compared with larger chatbot platforms

[Profile (Markdown)](https://openaitools.app/tool/keyai.md)

## Frequently Asked Questions

### How do Chaport and KeyAI compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while KeyAI has 77. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; KeyAI has -96.6%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. KeyAI: Freemium. KeyAI lists a dedicated pricing page and offers a freemium entry point, with paid tiers for growing usage. Exact current rates are shown on the site's pricing page rather than in public summaries.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |
| 10 | [Kayako](https://openaitools.app/tool/kayako) | 168,212 | +2.3% | Contact for Pricing | AI-first help desk that resolves tickets, not just sorts them | [.md](https://openaitools.app/tool/kayako.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-keyai

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