# Chaport vs LimeChat

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. LimeChat records 139,033 monthly visits with -24.7% growth and Contact for Pricing pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [LimeChat](https://openaitools.app/tool/limechat) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://www.limechat.ai |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, AI Marketing, AI Customer Service, AI Copilot |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1,458,924 | 139,033 |
| MoM Growth Rate | +130.1% | -24.7% |
| Primary Market | Hong Kong SAR China | India |
| Direct Visits | 1,092,204 | 100,045 |
| Review Score | 4.3 | 4.1 |
| Saved Count | 3 | 1 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## LimeChat

LimeChat gives enterprises a single platform for automating customer conversations on WhatsApp, Instagram and voice. Its Agent Studio is a visual canvas where CX, marketing and operations teams design, test and publish multi-agent workflows, mixing deterministic nodes for data collection and API calls with AI reasoning where it genuinely helps. The company positions this hybrid design as a way to keep AI behavior predictable and avoid hallucinations in customer-facing flows.

Beyond the builder, LimeChat operates what it calls an Agent OS: a unified inbox with AI-to-human handoff, a marketing engine for two-way WhatsApp campaigns and click-to-WhatsApp ads, a governed knowledge base, and simulation and evaluation tooling to stress-test agents before launch. It also offers a voice AI suite for inbound and outbound calling over WhatsApp Calling and telephony, plus support analytics and CSAT tracking.

The platform targets BFSI, D2C, automotive, real estate and e-commerce teams, including brands such as Mahindra, HUL and Axis Max Life, and reports handling millions of conversations per month. Pricing is not published publicly; prospects book a demo and receive a custom quote based on channels and conversation volume.

**Pricing & Plans:** Pricing is not published on the site; LimeChat sells through demos and custom enterprise quotes based on channels and conversation volume.

- **Agent Studio visual builder:** A no-code canvas where business teams design, test and ship multi-agent WhatsApp and voice workflows with a hybrid mix of deterministic logic and AI reasoning.
- **Voice AI suite:** Real-time conversational voice for inbound and outbound calls over WhatsApp Calling and telephony, built with Meta.
- **Unified inbox and CRM layer:** One inbox across channels with context-preserving handoff between AI agents and human support staff.
- **Marketing engine:** Two-way WhatsApp campaigns, broadcast and click-to-WhatsApp ads that route buyers directly into live agent conversations.
- **Governed knowledge base and evals:** Version-controlled knowledge plus simulation and evaluation tooling so agents are tested against edge cases before launch.

**Strengths:** Covers chat and voice on WhatsApp in one platform rather than stitching vendors together; Built directly on Meta's stack so WhatsApp message types render reliably; Business teams can launch and iterate agents without a developer queue; Strong enterprise references and compliance posture such as SOC 2 Type II

**Limitations:** No public pricing, so evaluating cost requires a sales conversation; Enterprise orientation may not suit very small businesses; Deployment approach assumes WhatsApp-led customer journeys

[Profile (Markdown)](https://openaitools.app/tool/limechat.md)

## Frequently Asked Questions

### How do Chaport and LimeChat compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while LimeChat has 139,033. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; LimeChat has -24.7%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. LimeChat: Contact for Pricing. Pricing is not published on the site; LimeChat sells through demos and custom enterprise quotes based on channels and conversation volume.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Offers powerful automated messaging across multiple channels, but features a less intuitive interface for e-commerce teams. | [.md](https://openaitools.app/tool/botmaker.md) |
| 7 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | Strongly focused on WhatsApp marketing broadcasts and official business API integration, but offers slightly less advanced custom conversational flows. | [.md](https://openaitools.app/tool/aisensy.md) |
| 8 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 9 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 10 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-limechat

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