# Chaport vs Mava Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Mava records 32,375 monthly visits with -2.6% growth and Freemium, Paid pricing. | Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Mava](https://openaitools.app/tool/mava) | | :--- | :--- | :--- | | Website URL | https://www.chaport.com | https://www.mava.app | | Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Customer Service, AI Chatbot, AI Knowledge Base | | Pricing Model | Freemium | Freemium, Paid | | Monthly Visits | 1,458,924 | 32,375 | | MoM Growth Rate | +130.1% | -2.6% | | Primary Market | Hong Kong SAR China | United States | | Direct Visits | 1,092,204 | 13,216 | | Review Score | 4.3 | 4.4 | | Saved Count | 3 | 2 | | Supported Platforms | Website | Website | ## Chaport Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster. Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools. Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams. **Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. - **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies. - **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7. - **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace. - **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat. - **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow. **Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access **Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options [Profile (Markdown)](https://openaitools.app/tool/chaport-com.md) ## Mava Mava began as a ticket bot for Discord and Telegram communities and has grown into a full omnichannel help desk. Instead of asking users to leave the community and email a support address, Mava keeps conversations in place: private thread ticketing in Discord, native Telegram handling, and public-channel answers where the whole community can see the resolution. Email and a customizable web chat widget extend the same inbox to users who never join a chat platform. The AI side is designed to be trained, not trusted blindly. You point Mava at your existing knowledge base and support documentation, test questions directly in the dashboard to find gaps, then decide whether the agent answers publicly, inside private tickets, or hands off to a human. Automation is configurable rather than all-or-nothing, which matters for communities where tone and accuracy are closely watched. Analytics round out the platform: response times, AI resolution rates, ticket volume trends and customer satisfaction in one dashboard. Mava offers a free plan covering all channels and AI responses for small teams, with paid tiers removing agent limits and adding scale. It competes with generic help desks by being stronger on Discord and Telegram, and with simple ticket bots by also covering email and web chat. **Pricing & Plans:** Mava uses a freemium model. A free plan covers support across Discord, Telegram, Slack, email and web chat with AI-powered responses and limited agents. Paid plans remove agent limits and add capacity; check the official pricing page for current tiers. - **Shared inbox across channels:** Collect Discord, Telegram, Slack, email and web chat conversations in one workspace with status tracking, custom views and automations. - **AI support agent:** Train an AI agent on your existing knowledge base, test it in the dashboard, and use it in public channels or private tickets with human handover. - **Native community integrations:** Deep Discord and Telegram ticket handling designed for communities, not bolted on as an afterthought. - **Web chat widget:** Embed a customizable website chat widget in minutes and route those conversations through the same inbox. - **Support analytics:** Track response times, AI resolution rates, ticket volume trends and customer satisfaction from one dashboard. **Strengths:** Strong native Discord and Telegram support rather than generic ticket handling; AI agent can be trained and tested before going live; Includes email and web chat so you are not locked into community platforms; Free plan available with AI responses included **Limitations:** Agent seats are limited on free and entry plans; No outsourced support staff — it is software for your own team; Very large enterprises may want deeper workflow customization [Profile (Markdown)](https://openaitools.app/tool/mava.md) ## Frequently Asked Questions ### How do Chaport and Mava compare in monthly traffic? Chaport has 1,458,924 monthly visits, while Mava has 32,375. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Chaport has a month-over-month growth rate of +130.1%; Mava has -2.6%. ### How does pricing compare? Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Mava: Freemium, Paid. Mava uses a freemium model. A free plan covers support across Discord, Telegram, Slack, email and web chat with AI-powered responses and limited agents. Paid plans remove agent limits and add capacity; check the official pricing page for current tiers. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | AI-first customer service platform with a native AI agent for every conversation | [.md](https://openaitools.app/tool/intercom-help.md) | | 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) | | 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) | | 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) | | 7 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) | | 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) | | 10 | [Kayako](https://openaitools.app/tool/kayako) | 168,212 | +2.3% | Contact for Pricing | AI-first help desk that resolves tickets, not just sorts them | [.md](https://openaitools.app/tool/kayako.md) | --- Source: https://openaitools.app/compare/chaport-com-vs-mava More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)