# Chaport vs MxChat Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. MxChat records 7,044 monthly visits with -68.4% growth and Freemium, Paid pricing. | Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [MxChat](https://openaitools.app/tool/mxchat) | | :--- | :--- | :--- | | Website URL | https://www.chaport.com | https://mxchat.ai | | Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, AI Agent, AI Customer Service, AI Lead Generation | | Pricing Model | Freemium | Freemium, Paid | | Monthly Visits | 1,458,924 | 7,044 | | MoM Growth Rate | +130.1% | -68.4% | | Primary Market | Hong Kong SAR China | United States | | Direct Visits | 1,092,204 | 2,776 | | Review Score | 4.3 | 4.3 | | Saved Count | 3 | 0 | | Supported Platforms | Website | Website | ## Chaport Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster. Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools. Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams. **Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. - **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies. - **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7. - **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace. - **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat. - **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow. **Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access **Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options [Profile (Markdown)](https://openaitools.app/tool/chaport-com.md) ## MxChat MxChat is a WordPress-native AI agent platform designed for businesses that want automated customer support and lead capture without writing code. The plugin ingests existing site content — pages, posts, WooCommerce products, and uploaded PDFs — and builds a semantic knowledge base that chatbots draw on to give grounded, source-based answers instead of generic guesses. It supports a range of large language models including OpenAI, Anthropic, Google, xAI and DeepSeek, and you can assign different models per chatbot. The platform allows unlimited specialized bots, each with its own knowledge base, personality, rate limits, and configuration. Lead-capture forms can trigger based on intent, message count, or user role, so promising conversations become contact records. MxChat also includes an AI theme generator that builds chatbot themes from plain-English descriptions, plus built-in text-to-video generation via Google Veo and OpenAI Sora for content creation directly from the dashboard. MxChat is distributed as a downloadable WordPress plugin with a free version and one-time-payment licenses for Pro, Agency, and Agency+ tiers, which include lifetime updates and no recurring monthly fees. **Pricing & Plans:** Free version available, with one-time-payment lifetime licenses: MxChat Pro at $69.97, Agency at $174.97 (5 keys), and Agency+ at $279.97 (10 keys). No monthly fees; frequent promotional discounts are offered. - **RAG knowledge base:** Automatically ingests pages, posts, products, and PDFs and turns them into a semantic, always-refreshable knowledge base for grounded answers. - **Multi-model support:** Connect leading LLMs from OpenAI, Anthropic, Google, xAI, DeepSeek and others, with per-bot model selection. - **Unlimited specialized chatbots:** Create multiple bots, each with its own knowledge base, personality, rate limits, and one-click duplication. - **Intent-based lead capture:** Trigger forms automatically based on intent, message count, or user role so conversations convert into contacts. - **AI theme generator:** Describe the chatbot look and feel in plain English and let the AI build professional themes without touching CSS. **Strengths:** Native WordPress integration following platform coding standards; One-time payment with lifetime updates instead of monthly subscriptions; Supports multiple AI model providers with per-bot configuration; Automatic content ingestion from pages, products, and PDFs **Limitations:** Requires a WordPress site — not a standalone service; Bring-your-own AI provider API keys needed for model access; Advanced configuration benefits from some prompt-tuning effort [Profile (Markdown)](https://openaitools.app/tool/mxchat.md) ## Frequently Asked Questions ### How do Chaport and MxChat compare in monthly traffic? Chaport has 1,458,924 monthly visits, while MxChat has 7,044. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Chaport has a month-over-month growth rate of +130.1%; MxChat has -68.4%. ### How does pricing compare? Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. MxChat: Freemium, Paid. Free version available, with one-time-payment lifetime licenses: MxChat Pro at $69.97, Agency at $174.97 (5 keys), and Agency+ at $279.97 (10 keys). No monthly fees; frequent promotional discounts are offered. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) | | 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) | | 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | AI customer service that answers instantly and turns chats into revenue | [.md](https://openaitools.app/tool/tidio.md) | | 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) | | 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) | | 9 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment. | [.md](https://openaitools.app/tool/bolddesk.md) | | 10 | [Landbot AI](https://openaitools.app/tool/landbot-ai) | 91,588 | -28.3% | Freemium, Free Trial, Paid, Contact for Pricing | Build no-code AI agents and chatbots for WhatsApp and your website | [.md](https://openaitools.app/tool/landbot-ai.md) | --- Source: https://openaitools.app/compare/chaport-com-vs-mxchat More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)