# Chaport vs Suppa

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Suppa records 0 monthly visits with -100% growth and Free Trial, Paid pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Suppa](https://openaitools.app/tool/suppa) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://suppa.ai |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Chatbot, AI Customer Service, No-Code&Low-Code, AI Assistant |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1,458,924 | 0 |
| MoM Growth Rate | +130.1% | -100% |
| Primary Market | Hong Kong SAR China | Global |
| Direct Visits | 1,092,204 | 0 |
| Review Score | 4.3 | 4.1 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Suppa

Suppa is a no-code platform for turning your support knowledge and internal systems into a working AI assistant. Instead of starting from a model prompt, teams design conversation flows on a visual canvas: you place a start block, add branching logic, send messages, collect user input, call external APIs, retrieve from a knowledgebase, and decide where AI should answer freely. The result is a chatbot that can both explain and act.

The platform is aimed at the practical side of customer service. Suppa positions the core benefit as resolving customer queries instantly and automating support tasks outside business hours, which it frames as reducing lost customers, improving satisfaction and lifting retention. Because the builder is visual and the knowledgebase accepts data from multiple sources, the company argues you do not need engineers to ship a capable assistant — although API actions and the mobile SDK give technical teams room to go further.

The deployment story covers both web and mobile. A standard widget handles your site, while a mobile SDK embeds the assistant natively in apps. Suppa also exposes an API and hosts a help centre, blog and changelog, and its site notes that the platform is actively used by businesses of all sizes to automate support, sales and internal processes.

**Pricing & Plans:** Suppa offers a 14-day free trial with no credit card required, followed by tiered monthly or yearly plans. Starter is $27/month with 1 chatbot, 1,000 chat sessions per month, 5 knowledgebase items and 5 API actions. Pro is $57/month with 3 chatbots, 3,000 sessions, 20 knowledgebase items and 20 API actions. Business is $137/month with 10 chatbots, 10,000 sessions, 50 knowledgebase items and 100 API actions. Enterprises can request a custom quote.

- **No-code visual flow builder:** Drag blocks for start points, branching logic, messages, user input, API calls, knowledgebase lookups and AI responses onto a canvas to design conversation flows without writing code.
- **Actions on your own systems:** API call blocks connect Suppa to third-party services or your internal endpoints so the bot can look up order status, create tickets or update records.
- **Multi-source knowledgebase:** Ground the assistant in knowledge pulled from several sources, so answers reflect your actual documentation and policies.
- **Web widget and mobile SDK:** Deploy the same assistant on your website and inside iOS or Android apps, styled to match your brand.
- **Hybrid AI and rule-based control:** Choose fully guided flows, total AI control, or a handoff where a structured flow passes the conversation to AI when needed.

**Strengths:** Visual no-code canvas makes chatbot logic understandable without engineering help; Bots can take real actions through API calls, not just answer questions; Same assistant deploys to web widgets and native mobile apps via SDK; Clear, affordable tiering starting at $27/month with a card-free 14-day trial

**Limitations:** Knowledgebase items and API actions are capped on lower tiers, which can bite as usage grows; Advanced integrations still require someone comfortable configuring API endpoints; Chat sessions are metered per month, so high-traffic support desks may scale past the Business plan quickly

[Profile (Markdown)](https://openaitools.app/tool/suppa.md)

## Frequently Asked Questions

### How do Chaport and Suppa compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Suppa has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Suppa has -100%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Suppa: Free Trial, Paid. Suppa offers a 14-day free trial with no credit card required, followed by tiered monthly or yearly plans. Starter is $27/month with 1 chatbot, 1,000 chat sessions per month, 5 knowledgebase items and 5 API actions. Pro is $57/month with 3 chatbots, 3,000 sessions, 20 knowledgebase items and 20 API actions. Business is $137/month with 10 chatbots, 10,000 sessions, 50 knowledgebase items and 100 API actions. Enterprises can request a custom quote.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [SiteGPT](https://openaitools.app/tool/sitegpt) | 164,579 | -15% | Free Trial, Paid, Contact for Pricing | Custom AI support chatbots trained on your own website content | [.md](https://openaitools.app/tool/sitegpt.md) |
| 10 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment. | [.md](https://openaitools.app/tool/bolddesk.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-suppa

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