# Chaport vs Whelp

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Whelp records 23,688 monthly visits with -32.6% growth and Freemium, Paid, Contact for Pricing pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Whelp](https://openaitools.app/tool/whelp) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://whelp.co |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Customer Service, AI CRM, AI Chatbot, AI Assistant |
| Pricing Model | Freemium | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 1,458,924 | 23,688 |
| MoM Growth Rate | +130.1% | -32.6% |
| Primary Market | Hong Kong SAR China | Azerbaijan |
| Direct Visits | 1,092,204 | 10,117 |
| Review Score | 4.3 | 4.3 |
| Saved Count | 3 | 2 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Whelp

Whelp targets a familiar squeeze: the same support team faces more customers, more channels and the same headcount. The product attacks both halves of that problem. On one side, AI Agents learn your business — help center articles, policies, product catalog — and answer repetitive questions immediately on any connected channel, while also taking actions like checking order status or updating a booking. On the other, an omnichannel inbox pulls every remaining conversation into one shared workspace with a single customer profile.

Channel coverage is broad by design: WhatsApp, live chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice all terminate in the same inbox. The site advertises automation of up to 60 percent of inquiries, with higher rates in eCommerce where order and returns questions dominate. When a case is genuinely complex, the AI hands it to a human with the full history attached, so the customer never repeats themselves.

Whelp is aimed at small and mid-sized businesses first — the free tier covers a single seat with a website chat widget — and scales up through tiered seat pricing that adds WhatsApp Business API, SMS, social channels, flows and the AI Agents themselves. Industry playbooks are published for eCommerce, retail, restaurants, automotive, banking and insurance, public sector, education, hospitality, travel, real estate and HR. For larger organisations, on-premises deployment, whitelabeling, custom SLAs and dedicated onboarding are available.

**Pricing & Plans:** Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent.

- **AI Agents That Resolve, Not Just Reply:** Agents learn from your help center, policies and catalog, answer in your brand voice on any channel, and take real actions such as looking up orders, bookings and accounts.
- **One Shared Omnichannel Inbox:** WhatsApp, web chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice land in one place with a unified customer profile.
- **Team Collaboration and Mobile Apps:** Assign, mention teammates and keep private notes on any conversation, with browser, iOS and Android apps for coverage anywhere.
- **Built-In Integrations:** Connects with Shopify, Stripe, Salesforce, Twilio, Meta platforms and Amazon Connect so the AI can read and update real business data.
- **Outbound and Broadcasts:** Run WhatsApp, SMS, Telegram and email campaigns, and send proactive updates like order or appointment notifications.

**Strengths:** Free tier lets you test the unified inbox before paying; Unusually wide channel coverage, including TikTok, LINE and Viber alongside WhatsApp and email; AI Agents act on live data from Shopify, Stripe and other systems rather than only replying; Clear per-seat pricing with a meaningful annual discount

**Limitations:** The most valuable AI Agent features sit in the Advanced tier, so the low-price plans are mostly inbox tooling; WhatsApp Business Platform conversation fees are billed separately by Meta and can add up quickly; Enterprise terms such as on-prem deployment and whitelabel require a custom contract; Depth of native integrations varies, so unusual stacks may need middleware work

[Profile (Markdown)](https://openaitools.app/tool/whelp.md)

## Frequently Asked Questions

### How do Chaport and Whelp compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Whelp has 23,688. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Whelp has -32.6%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Whelp: Freemium, Paid, Contact for Pricing. Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | AI support agent plus helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/richpanel.md) |
| 9 | [SaleWisely](https://openaitools.app/tool/salewisely) | 187,721 | -69% | Freemium, Contact for Pricing | SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox. | [.md](https://openaitools.app/tool/salewisely.md) |
| 10 | [Hiver](https://openaitools.app/tool/hiver) | 140,328 | -28.4% | Freemium, Free Trial, Paid, Free | Agentic customer service platform where teams and AI resolve support together | [.md](https://openaitools.app/tool/hiver.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-whelp

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