# Chaport vs Yay! Forms

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Yay! Forms records 39,209 monthly visits with +13.3% growth and Freemium, Free Trial pricing.

| Metric | [Chaport](https://openaitools.app/tool/chaport-com) | [Yay! Forms](https://openaitools.app/tool/yay-forms) |
| :--- | :--- | :--- |
| Website URL | https://www.chaport.com | https://yayforms.com |
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant | AI Forms, AI For Data Analytics, AI Quizzes, AI Text Classifier |
| Pricing Model | Freemium | Freemium, Free Trial |
| Monthly Visits | 1,458,924 | 39,209 |
| MoM Growth Rate | +130.1% | +13.3% |
| Primary Market | Hong Kong SAR China | Portugal |
| Direct Visits | 1,092,204 | 28,740 |
| Review Score | 4.3 | 4.2 |
| Saved Count | 3 | 1 |
| Supported Platforms | Website | Website |

## Chaport

Chaport is an all-in-one customer messaging platform aimed at sales, support, and marketing teams of all sizes, from startups to enterprises. At its core is a customizable live chat widget that can be embedded on a website in minutes, backed by a mobile and desktop app (iOS, Android, Web, Windows, macOS) that keeps every conversation synchronized in real time. Operators can see detailed visitor information, send automatic invitations, use typing insights to read messages before they are sent, and rely on saved replies to answer common questions faster.

Beyond live chat, Chaport adds chatbots and a knowledge base. Chatbots can answer frequent questions, qualify leads, and collect feedback 24/7, even when the team is offline, while an FAQ bot automatically surfaces relevant knowledge base articles inside the chat to encourage self-service. Because the platform is multi-channel, customers can reach the business through live chat, email, Facebook, Telegram, or Viber and receive a reply directly from Chaport, without staff switching between tools.

Chaport emphasizes simplicity and fast setup: trial it without even adding the widget to a website, connect it to a CRM or 4,000+ apps via Zapier, or build custom integrations with the API. Pricing is freemium, with a free tier for getting started and paid plans that unlock more operators, features, and volume, and the platform is trusted by over 100,000 teams.

**Pricing & Plans:** Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers.

- **Live chat widget:** Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
- **Chatbot automation:** Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
- **Multi-channel support:** Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
- **Knowledge base and FAQ bot:** Publish help articles and let a bot suggest relevant content automatically inside the chat.
- **Apps and integrations:** Use iOS, Android, Web, Windows, and macOS apps plus Zapier, API, and CRM integrations to fit your workflow.

**Strengths:** Simple, intuitive interface that requires little training; Combines live chat, chatbots, multi-channel, and knowledge base; Available on all major desktop and mobile platforms; Free tier plus strong integrations and API access

**Limitations:** Advanced automation may be limited compared with dedicated bot platforms; Some features and higher operator counts require paid plans; Deep customization depends on API/Zapier rather than built-in options

[Profile (Markdown)](https://openaitools.app/tool/chaport-com.md)

## Yay! Forms

Yay! Forms is a web-based form and survey platform built around the idea that collecting answers is only half the job — understanding them is the hard part. The editor lets anyone assemble conversational, multi-step forms with branching logic, calculators, hidden fields, file uploads, custom thank-you screens, and several embed styles (popup, slider, side tab, full screen, or WordPress plugin). Question types, themes, logos, images, and video can all be customized without design support, and each form can live on a custom subdomain or your own domain.

The intelligence layer is what differentiates the product. Submitted responses are analyzed automatically: AI-powered insights summarize large volumes of answers, sentiment and emotion detection flag how respondents actually feel, keyword extraction surfaces recurring themes, and text classification groups open-ended replies into categories you define. Drop-off tracking shows exactly where people abandon a form, and partial submissions can still be captured and pushed downstream, which matters for lead recovery and funnel optimization.

Yay! Forms targets marketing, product, customer success, HR, research, and agency teams. Native connections include Google Analytics, Google Tag Manager, Meta Pixel, Slack, WhatsApp, webhooks, and an API, plus email notifications and AI-written feedback emails sent to respondents after submission. Unlimited users and unlimited forms are included on every paid tier, and separate workspaces keep client or department projects isolated.

**Pricing & Plans:** Freemium with a 7-day free trial and paid tiers billed monthly or yearly. Yearly pricing shown on the site starts at roughly $9/month for the Starter plan (200 submissions per month), $29/month for Plus (2,000 submissions), and $59/month for Professional (20,000 submissions); monthly billing is higher (about $19/$39/$79). Add-on response packs ($9.50 per 100, $19.50 per 1,000, $39.50 per 10,000) and an optional custom domain at about $25/month are available. Confirm current rates on the official pricing page.

- **AI-powered insights:** Automatically analyzes all survey responses and condenses large datasets into clear, actionable summaries and trends.
- **Sentiment, emotion, and keyword analysis:** Detects how respondents feel, surfaces recurring themes, and classifies open-ended answers into categories you define.
- **Conversational forms with logic:** Build multi-step forms with question branching, jumps, calculators, hidden fields, file uploads, and multiple ending screens.
- **Drop-off and partial submission tracking:** See where respondents abandon a form and capture incomplete answers so follow-up and lead recovery stay possible.
- **Integrations and AI-written follow-ups:** Connect GA4, Google Tag Manager, Meta Pixel, Slack, WhatsApp, webhooks, and an API, and send respondents AI-generated feedback emails.

**Strengths:** Genuinely useful AI analysis layer (insights, sentiment, emotion, keywords, classification) rather than a thin chatbot gimmick; Unlimited forms, questions, users, and workspaces on every paid plan; Strong marketing stack: drop-off analytics, partial submissions, GA4/GTM/Meta Pixel, webhooks, and API; AI-written follow-up emails to respondents enable engaging quiz and assessment flows

**Limitations:** Submission limits are metered and extra responses cost money beyond the plan allowance; A custom domain is an optional paid extra rather than included; The AI insight features are only as good as the quality of free-text answers received; Most advanced branding and notification options are locked to higher tiers

[Profile (Markdown)](https://openaitools.app/tool/yay-forms.md)

## Frequently Asked Questions

### How do Chaport and Yay! Forms compare in monthly traffic?

Chaport has 1,458,924 monthly visits, while Yay! Forms has 39,209. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chaport has a month-over-month growth rate of +130.1%; Yay! Forms has +13.3%.

### How does pricing compare?

Chaport: Freemium. Freemium with a free tier and paid plans. You can start for free and upgrade as your team and volume grow; pricing scales with operators and features. Check the pricing page for current tiers. Yay! Forms: Freemium, Free Trial. Freemium with a 7-day free trial and paid tiers billed monthly or yearly. Yearly pricing shown on the site starts at roughly $9/month for the Starter plan (200 submissions per month), $29/month for Plus (2,000 submissions), and $59/month for Professional (20,000 submissions); monthly billing is higher (about $19/$39/$79). Add-on response packs ($9.50 per 100, $19.50 per 1,000, $39.50 per 10,000) and an optional custom domain at about $25/month are available. Confirm current rates on the official pricing page.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Build powerful forms, surveys and quizzes with AI in minutes | [.md](https://openaitools.app/tool/fillout-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [forms.app](https://openaitools.app/tool/forms-app) | 987,157 | -11.2% | Freemium, Paid | Build forms, surveys and quizzes in seconds — with unlimited free responses | [.md](https://openaitools.app/tool/forms-app.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 10 | [BlockSurvey](https://openaitools.app/tool/block-survey) | 302,480 | -14.9% | Freemium, Paid | Privacy-first AI surveys with end-to-end encrypted responses | [.md](https://openaitools.app/tool/block-survey.md) |

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Source: https://openaitools.app/compare/chaport-com-vs-yay-forms

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