# Chartnote vs Heidi

Chartnote records 0 monthly visits with — month-over-month growth and Freemium, Free Trial pricing. Heidi records 2,184,693 monthly visits with +7.9% growth and Freemium, Free Trial, Paid, Contact for Pricing pricing.

| Metric | [Chartnote](https://openaitools.app/tool/chartnote) | [Heidi](https://openaitools.app/tool/heidi) |
| :--- | :--- | :--- |
| Website URL | https://chromewebstore.google.com/detail/chartnote/bkfagmnilllacgphpepbdmialglfjjpi | https://www.heidihealth.com |
| Categories | AI Documents Generator, AI Healthcare, AI Speech-to-Text, AI Note Taker | AI Healthcare, AI Transcription, AI Notes Generator, AI Speech-to-Text |
| Pricing Model | Freemium, Free Trial | Freemium, Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 0 | 2,184,693 |
| MoM Growth Rate | — | +7.9% |
| Primary Market | Global | Canada |
| Direct Visits | 0 | 1,497,462 |
| Review Score | 4.6 | 4.7 |
| Saved Count | 0 | 5 |
| Supported Platforms | Browser Extension | Website |

## Chartnote

Chartnote is designed for the reality of clinical documentation: too many chart fields, too little time, and an EHR that rarely matches how you actually think. Instead of asking you to migrate systems, Chartnote layers on top of what you already use. You record an encounter from a computer or phone, the AI Scribe produces a clinically structured SOAP note with assessment and plan, and you refine it before pushing it into the chart.

The core workflow has three steps — record, generate, review — followed by transfer into the EHR. Notes are not generic summaries. Chartnote builds them around clinical structure, supports custom templates with your own section order and formatting, and lets you control style so the output reads like you wrote it. Specialty-aware context, advanced writing instructions, and documentation preferences such as abbreviations help keep output consistent with your own habits. High-accuracy billing suggestions for ICD-10, CPT, and E/M codes, plus instant after-visit summaries, round out the note.

Chartnote also provides tools for finalising documentation: real-time dictation for quick edits, a Copilot that can answer questions about a note or draft referrals and patient letters, and dot-phrase snippets that expand into frequently used text. The Chrome extension bridges notes and web-based EHRs, using Intelligent Mapping to place sections into their corresponding fields, or a pinned Companion view when mapping is not supported. Security is treated as core to the product, with HIPAA compliance and SOC 2 Type II infrastructure. Chartnote is offered as a freemium product with a 14-day free trial for first-time personal subscribers and a student discount programme.

**Pricing & Plans:** Freemium with a free tier to get started and paid personal and higher-usage plans for heavier clinical volume. A 14-day free trial is offered for personal accounts to first-time subscribers, and verified students can claim a discount. Feature access and usage limits depend on the plan; the Chrome extension itself is free to install on every plan.

- **AI Scribe that writes structured notes:** Record a patient encounter on desktop or mobile and get a clinically structured SOAP note with subjective, objective, assessment, and plan sections rather than a generic transcript summary.
- **Custom templates and style control:** Design your own sections, nested subsections, order, and formatting, then choose a narrative, concise, or bullet-point voice so notes match your documentation habits.
- **EHR bridge via Chrome extension:** Intelligent Mapping drops note sections into matching fields in supported web-based EHRs in one click, with a pinned Companion view for inserting sections when mapping is unavailable.
- **Dictation, snippets, and Copilot:** Dictate directly into chart fields, expand abbreviations into reusable dot-phrase templates, and use the AI Copilot to draft patient messages, referrals, and after-visit summaries.
- **Billing suggestions and security:** Get high-accuracy ICD-10, CPT, and E/M billing suggestions on top of a HIPAA-compliant, SOC 2 Type II aligned infrastructure built for handling PHI.

**Strengths:** Works on top of almost any web-based EHR instead of forcing a system migration; Highly customisable note structure, sections, and writing style; Includes dictation, snippets, billing suggestions, and after-visit summaries in one workflow; HIPAA-compliant and SOC 2 Type II aligned infrastructure built for PHI

**Limitations:** Full AI Scribe value depends on a paid plan; the free tier has usage limits that vary by plan; Deepest EHR integration is limited to supported systems, with other EHRs relying on the Companion view; Clinicians must still review and finalise every note in the EHR before it becomes part of the record

[Profile (Markdown)](https://openaitools.app/tool/chartnote.md)

## Heidi

Heidi began as an AI medical scribe and has grown into a broader clinical AI partner for physicians, nurses, allied health staff, and health systems. Its core job is documentation: the app listens to the visit as it happens, writes the note, and keeps working afterwards by drafting referrals, GP letters, care plans, and patient recaps. Every fact it produces is cited back to the clinical record, and nothing is sent to a patient until the clinician has read and approved it.

Beyond note writing, Heidi covers the recurring admin around a clinic day. Morning prep reads the appointment list and briefs the clinician one line per patient in appointment order. Note insights analyse the corrections a clinician keeps making and propose word library entries, auto-edit rules, and template changes. Follow-up digest pulls out every commitment made in the room, matches them to open tasks, and groups them by documented due date. There are also modules for MDT prep, shift handover, results follow-up, and filling PDF or Word forms from the session and patient record.

The vendor says Heidi supports 175M+ patient interactions worldwide and cites its own peer-reviewed safety research on note accuracy across many languages. It is available as a web app plus desktop builds for macOS and Windows that can dictate anywhere on screen and capture telehealth audio directly from the call. Healthcare organisations should evaluate it against local privacy, HIPAA, GDPR, and regional compliance requirements.

**Pricing & Plans:** Freemium. Clinicians can get started on a free tier, and paid subscription plans plus enterprise arrangements for clinics and health systems are available with demo booking. Because healthcare pricing is often seat- or organisation-based, confirm current rates on the official pricing page.

- **Ambient visit transcription:** Listens to the consultation in real time and converts it into a structured clinical note, with an emphasis on accurate drug names and specialty terminology.
- **Automatic note refinement:** Reviews the edits a clinician makes, groups recurring corrections, and proposes word library entries, auto-edit rules, and template changes to approve.
- **Document drafting after the visit:** Writes referral letters, letters back to the GP, care plans, and patient recaps straight from the finished note.
- **Pre-clinic and handover prep:** Builds the day's list, stages meds, allergies and recent results per patient, and drafts ISBAR-style shift handovers.
- **Desktop dictation app:** macOS and Windows builds let clinicians dictate anywhere on screen and capture telehealth audio directly from the call.

**Strengths:** Clinical accuracy is backed by cited, peer-reviewed safety research; Document flow extends well beyond the visit, covering referrals, handovers, recaps, and forms; Desktop app captures telehealth audio and dictates anywhere on screen; Supports many languages for transcription, useful for multilingual clinics

**Limitations:** Pricing is not fully public and typically requires contacting sales; Full value depends on integration with the practice's EHR and templates; Clinicians must still review and approve every output, so it does not remove the review step

[Profile (Markdown)](https://openaitools.app/tool/heidi.md)

## Frequently Asked Questions

### How do Chartnote and Heidi compare in monthly traffic?

Chartnote has 0 monthly visits, while Heidi has 2,184,693. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chartnote has a month-over-month growth rate of —; Heidi has +7.9%.

### How does pricing compare?

Chartnote: Freemium, Free Trial. Freemium with a free tier to get started and paid personal and higher-usage plans for heavier clinical volume. A 14-day free trial is offered for personal accounts to first-time subscribers, and verified students can claim a discount. Feature access and usage limits depend on the plan; the Chrome extension itself is free to install on every plan. Heidi: Freemium, Free Trial, Paid, Contact for Pricing. Freemium. Clinicians can get started on a free tier, and paid subscription plans plus enterprise arrangements for clinics and health systems are available with demo booking. Because healthcare pricing is often seat- or organisation-based, confirm current rates on the official pricing page.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Freed AI Medical Scribe](https://openaitools.app/tool/freed-ai-medical-scribe) | 1,030,047 | +8.3% | Free Trial, Paid, Contact for Pricing | Offers robust clinical note drafting and front desk assistance, matching Heidi's streamlined ambient scribing workflow. | [.md](https://openaitools.app/tool/freed-ai-medical-scribe.md) |
| 2 | [Carepatron](https://openaitools.app/tool/carepatron) | 932,071 | +13.7% | Freemium | Bundles an AI clinical scribe directly within a complete practice management and EHR suite, unlike Heidi's standalone focus. | [.md](https://openaitools.app/tool/carepatron.md) |
| 3 | [Upheal](https://openaitools.app/tool/upheal-io) | 347,782 | -2.1% | Freemium, Free Trial, Contact for Pricing | Tailors its ambient transcription specifically for mental health professionals, offering deeper psychiatric documentation support. | [.md](https://openaitools.app/tool/upheal-io.md) |
| 4 | [Lyrebird Health](https://openaitools.app/tool/lyrebird-health) | 222,779 | -15.9% | Freemium, Contact for Pricing | Focuses on deep EMR integration for captured patient consultations, providing structured clinical summaries similar to Heidi. | [.md](https://openaitools.app/tool/lyrebird-health.md) |
| 5 | [BastionGPT](https://openaitools.app/tool/bastiongpt) | 195,136 | +3.6% | Free Trial, Paid, Contact for Pricing | HIPAA-compliant AI workspace for healthcare and behavioral health | [.md](https://openaitools.app/tool/bastiongpt.md) |
| 6 | [Scribeberry](https://openaitools.app/tool/scribeberry) | 107,930 | +6.4% | Freemium, Free Trial, Paid, Contact for Pricing | Captures patient encounters and formats structured clinical notes similarly to Heidi, with strong documentation options. | [.md](https://openaitools.app/tool/scribeberry.md) |
| 7 | [AutoNotes AI](https://openaitools.app/tool/autonotes-ai) | 64,897 | +24.5% | Freemium, Free Trial, Paid, Contact for Pricing | AI progress notes and clinical documentation for therapists | [.md](https://openaitools.app/tool/autonotes-ai.md) |
| 8 | [S10.AI](https://openaitools.app/tool/s10-ai) | 32,174 | +39.9% | Contact for Pricing | Automates medical documentation and EHR note entry directly from patient visits, offering a comparable ambient scribing experience. | [.md](https://openaitools.app/tool/s10-ai.md) |
| 9 | [Sunoh.ai](https://openaitools.app/tool/sunoh-ai) | 8,426 | -30.5% | Paid | Provides direct EHR integration and ambient visit transcription, rivaling Heidi for seamless clinical workflow automation. | [.md](https://openaitools.app/tool/sunoh-ai.md) |
| 10 | [MarianaAI](https://openaitools.app/tool/marianaai) | 4,914 | +14.9% | Contact for Pricing | AI copilots that handle clinical documentation, coding and revenue for care teams | [.md](https://openaitools.app/tool/marianaai.md) |

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Source: https://openaitools.app/compare/chartnote-vs-heidi

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