# Chatbase vs Ghostly Chat

Chatbase records 396,383 monthly visits with -7% month-over-month growth and Freemium, Paid pricing. Ghostly Chat records 10 monthly visits with -97.4% growth and Freemium pricing.

| Metric | [Chatbase](https://openaitools.app/tool/chatbase) | [Ghostly Chat](https://openaitools.app/tool/ghostly-chat) |
| :--- | :--- | :--- |
| Website URL | https://www.chatbase.co | https://www.ghostly.chat |
| Categories | AI Chatbot, AI Agent, AI Customer Service, AI API | AI Chatbot, No-Code&Low-Code, AI API, AI Knowledge Base |
| Pricing Model | Freemium, Paid | Freemium |
| Monthly Visits | 396,383 | 10 |
| MoM Growth Rate | -7% | -97.4% |
| Primary Market | United States | Spain |
| Direct Visits | 249,182 | 4 |
| Review Score | 4.2 | 4.1 |
| Saved Count | 7 | 0 |
| Supported Platforms | Website | Website |

## Chatbase

Chatbase is built around a single idea: one agent that can answer accurately, take real actions inside your stack, and hand off to a human only when it makes sense. You connect data sources, define the agent's role and guardrails, then test it against realistic customer scenarios before publishing. Because agents are grounded in documents you approve, replies stay consistent and on-brand instead of drifting into invented answers.

Beyond answering questions, Chatbase agents can act. Actions let an agent look up an order, retrieve invoices, check available slots, update a record, or trigger a workflow, and interactive widgets let the reply contain a component rather than plain text. When a conversation genuinely needs a person, the full transcript, context, and customer details travel with the escalation.

The platform also includes the operational side of running agents: an AI helpdesk where humans and agents work the same queue, Backstage-style analysis that summarizes customer issues, and analytics covering topics, sentiment, and trends. Integrations with CRMs, helpdesks, and messaging channels, plus enterprise compliance work such as GDPR alignment and SOC 2 Type II, make it usable in regulated support environments.

**Pricing & Plans:** Freemium model with a free starting point and a free trial, plus paid plans for higher usage and enterprise tiers with advanced security and support. Check the official pricing page for current limits and rates.

- **No-code agent builder:** Write instructions in plain language, choose a model, set guardrails, and connect the knowledge the agent is allowed to use.
- **Actions and interactive widgets:** Let agents look up orders, fetch invoices, create tickets, or trigger workflows, and reply with interactive components instead of plain text.
- **Multi-channel deployment:** Publish one agent to a website chat bubble, help center, phone line, WhatsApp, email, and Slack without rebuilding it per channel.
- **Unified human-plus-AI helpdesk:** Humans and agents work from the same conversation view, with context and history preserved when an issue escalates.
- **Analytics and issue summarization:** Track resolution rates, sentiment, and recurring topics, and generate summaries of what customers are struggling with.

**Strengths:** No-code setup that a support or marketing team can own without engineers; Same agent runs across chat, email, voice, WhatsApp, and Slack; Actions and widgets make the agent useful, not just conversational; Clear handoff path to human agents with full conversation context

**Limitations:** Costs scale with conversation volume, so high-traffic support can get expensive; Answer quality depends on how well your knowledge sources are maintained; Advanced enterprise controls sit behind higher-priced tiers

[Profile (Markdown)](https://openaitools.app/tool/chatbase.md)

## Ghostly Chat

Ghostly Chat, at ghostly.chat, is a self-serve chatbot builder aimed at people who want an assistant on their website without writing code or paying per message. Its defining choice is a bring-your-own-key model: you supply your own OpenAI API key for GPT-3.5, GPT-4 or GPT-4o, and Ghostly charges only for the bot infrastructure, so you stay in control of how much AI you consume. Setup is designed to take about five minutes.

Training and customisation are the core of the product. You upload the material your bot should know — PDF, text and Markdown files, plus URLs for Ghostly to scrape — and you can always go back and adjust which files the bot is trained on. To shape behaviour you edit the system prompt, set predefined responses, and configure a welcome message. Appearance is just as flexible: pick a colour theme, set your primary colours, add your logo and switch between dark and light themes so the widget blends into your site.

Once configured, you embed the widget on your website and can offer it in multiple languages with easy translations. The pricing structure is deliberately not per-message: a free plan covers one chatbot, a bring-your-own-key setup, 30,000 characters of knowledge and website links, while paid Basic and Pro tiers raise the chatbot count, character allowance and website-link limits and remove the 'Powered by Ghostly' badge. All plans use your own OpenAI key.

**Pricing & Plans:** Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures.

- **Bring your own API key:** Connect your own OpenAI key for GPT-3.5, GPT-4 or GPT-4o so you control AI usage costs — Ghostly only charges for the bot infrastructure.
- **Train on your own data:** Upload PDF, text and Markdown files and add website URLs; you can revisit and change the files your bot is trained on at any time.
- **Customise behaviour:** Shape exactly how your bot responds with a configurable system prompt, predefined responses and welcome messages.
- **Brand the widget:** Adjust the colour theme, logo and primary colours, and choose dark or light mode so the chatbot fits your website.
- **Easy embed and translations:** Embed the chatbot on your site with simple configuration and offer it to visitors in multiple languages.

**Strengths:** No-code setup that takes about five minutes; Bring-your-own-key pricing avoids unpredictable per-message charges; Train on PDFs, text, Markdown and website URLs, and adjust later; Full control over system prompt, appearance, themes and translations

**Limitations:** Requires your own OpenAI API key, so you manage an OpenAI account separately; Usage costs depend on OpenAI's pricing rather than a flat all-in fee; Knowledge limits on lower tiers are measured in characters and can run out quickly

[Profile (Markdown)](https://openaitools.app/tool/ghostly-chat.md)

## Frequently Asked Questions

### How do Chatbase and Ghostly Chat compare in monthly traffic?

Chatbase has 396,383 monthly visits, while Ghostly Chat has 10. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chatbase has a month-over-month growth rate of -7%; Ghostly Chat has -97.4%.

### How does pricing compare?

Chatbase: Freemium, Paid. Freemium model with a free starting point and a free trial, plus paid plans for higher usage and enterprise tiers with advanced security and support. Check the official pricing page for current limits and rates. Ghostly Chat: Freemium. Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Combines a full customer service helpdesk with native AI agents, but is significantly more expensive. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 3 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 4 | [Voiceflow](https://openaitools.app/tool/voiceflow-ai) | 272,253 | -18.1% | Freemium, Free Trial, Contact for Pricing | Provides advanced conversational design and voice workflows, but requires more setup than turnkey embedding tools. | [.md](https://openaitools.app/tool/voiceflow-ai.md) |
| 5 | [Chat Data](https://openaitools.app/tool/chat-data) | 181,358 | +275.8% | Freemium, Paid | Offers similar multi-channel chatbot training on proprietary data, but with a lighter feature set. | [.md](https://openaitools.app/tool/chat-data.md) |
| 6 | [SiteGPT](https://openaitools.app/tool/sitegpt) | 164,579 | -15% | Free Trial, Paid, Contact for Pricing | Custom AI support chatbots trained on your own website content | [.md](https://openaitools.app/tool/sitegpt.md) |
| 7 | [CustomGPT.ai](https://openaitools.app/tool/customgpt) | 96,030 | -16.5% | Freemium, Free Trial, Paid, Contact for Pricing | Provides enterprise-grade grounding with strict source citations, though with a different pricing and UI structure. | [.md](https://openaitools.app/tool/customgpt.md) |
| 8 | [ChatBotKit](https://openaitools.app/tool/chatbotkit) | 95,095 | +17.1% | Paid | Managed platform for building and running AI agents that work in the background | [.md](https://openaitools.app/tool/chatbotkit.md) |
| 9 | [Landbot AI](https://openaitools.app/tool/landbot-ai) | 91,588 | -28.3% | Freemium, Free Trial, Paid, Contact for Pricing | Build no-code AI agents and chatbots for WhatsApp and your website | [.md](https://openaitools.app/tool/landbot-ai.md) |
| 10 | [TARS](https://openaitools.app/tool/tars) | 83,031 | -0.8% | Freemium | No-code AI agents for customer support and sales | [.md](https://openaitools.app/tool/tars.md) |

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Source: https://openaitools.app/compare/chatbase-vs-ghostly-chat

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