
SpecialistThe AI workspace where teams and agents get work done together
ChatBotKit records 95,095 monthly visits with +17.1% month-over-month growth and Paid pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

Managed platform for building and running AI agents that work in the background
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chatbotkit.com | salesforce.com |
| Pricing Model | Paid | Freemium |
| Monthly Visits | 95.1K (95,095) | 111.91M (111,910,743) |
| MoM Traffic Delta | +13.86K (+17.1%) | +2.4M (+2.2%) |
| Primary Market & Share | 🇺🇸 United States (12.2%) | 🇺🇸 United States (43%) |
| Direct Visits / mo | 37.17K | 60.74M |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |

Managed platform for building and running AI agents that work in the background
Describe the job and shape an agent in plain language, then add memory, knowledge and abilities without writing code.
Start from complete blueprints — agent, knowledge, abilities and integrations — such as operations manager, concierge, support or campaign manager agents.
Agents run on weekdays, hourly or on events from your tools, and deploy to widgets, Slack, Discord, WhatsApp, Telegram and your own apps at once.
Decide what agents may do, require human approval for sensitive actions and review every conversation and run in one history.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

SpecialistThe AI workspace where teams and agents get work done together

Free / Open-sourceAutomate work across thousands of apps — no code required

SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.

SpecialistChat with 30+ leading AI models in one clean, fast workspace
SpecialistChat with 30+ leading AI models in one clean, fast workspace
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

SpecialistBuild autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

Free / Open-sourcePut always-on AI agents on your team chat

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.

Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.
Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.