ChatPilot (NewOaks AI) records 26,338 monthly visits with -5.6% month-over-month growth and Freemium pricing. Smith.ai records 151,975 monthly visits with -3.4% growth and Free Trial, Paid pricing.
24/7 AI receptionist for calls, texts and chats
24/7 AI receptionists plus trained human agents for calls, chat, and intake
| Dimension / Metric | | |
|---|---|---|
| Official Domain | newoaks.ai | smith.ai |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 26.34K (26,338) | 151.98K (151,975) |
| MoM Traffic Delta | -1.56K (-5.6%) | -5.28K (-3.4%) |
| Primary Market & Share | 🇺🇸 United States (21.9%) | 🇺🇸 United States (70.1%) |
| Direct Visits / mo | 10.76K | 88.88K |
| User Rating | 4.1 | 4.4 |
| Supported Platforms | Website | Website |
24/7 AI receptionist for calls, texts and chats
Handles inbound phone calls, SMS, web chat, WhatsApp, Instagram and Messenger from a single AI receptionist.
Answers every inquiry day or night so calls never fall to voicemail or a busy signal.
Converts a conversation into a scheduled slot on your calendar without human handoff.
Collects caller details and intent, then routes qualified leads to the right team member.
24/7 AI receptionists plus trained human agents for calls, chat, and intake
AI handles routine answering and intake at low cost, while trained human agents step in for complex, high-value, or requested conversations.
Intake flows are built per practice area or service type so the right qualifying questions are asked for each caller and matter.
Consultations are scheduled while the caller is still on the line rather than through a slow call-back loop, which raises booking rates.
Transcripts, summaries, intake fields, and action items are pushed to your CRM and team inboxes automatically after every interaction.
Comprehensive business phone and contact center suite with robust AI features, but requires more manual workflow setup.
Comprehensive business phone and contact center suite with robust AI features, but requires more manual workflow setup.
Combines cloud calling and AI voice agents for sales teams, though less focused on boutique receptionist workflows.
Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers
AI-powered omnichannel customer experience and contact center platform
SpecialistStreamlined shared business phone system with automated call transcription, but lacks advanced inbound phone receptionist routing.
SpecialistStreamlined shared business phone system with automated call transcription, but lacks advanced inbound phone receptionist routing.
SpecialistEnterprise AI voice agents that work inside your phone system
No-code AI agents, chatbots and voice agents for every channel
No-code AI agents, chatbots and voice agents for every channel
Specialized in customizable conversational phone agents for support, offering faster call routing without human live backup.
Specialized in customizable conversational phone agents for support, offering faster call routing without human live backup.
Fully automated AI phone receptionists with instant setup, but lacks Smith.ai's optional human-backed receptionist fallback.
Fully automated AI phone receptionists with instant setup, but lacks Smith.ai's optional human-backed receptionist fallback.
AI phone agents that answer, qualify and route every call 24/7
SpecialistAI voice and chat agents that handle every revenue conversation
SpecialistAI voice and chat agents that handle every revenue conversation
SpecialistBuild AI voice and chat agents that answer calls, qualify leads, and support customers 24/7.
SpecialistBuild AI voice and chat agents that answer calls, qualify leads, and support customers 24/7.
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
