# Chert vs Salesforce Agentforce (formerly Einstein)

Chert records 2,014 monthly visits with -51.8% month-over-month growth and Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Chert](https://openaitools.app/tool/chert) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://www.trychert.com | https://www.salesforce.com/agentforce/ |
| Categories | AI API, AI Marketing, AI Sales Assistant | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2,014 | 111,910,743 |
| MoM Growth Rate | -51.8% | +2.2% |
| Primary Market | United States | United States |
| Direct Visits | 652 | 60,741,009 |
| Review Score | 4.3 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Chert

Chert makes iMessage and FaceTime programmable at scale. Instead of routing messages through carrier A2P SMS pipes, it delivers conversations over Apple's iMessage protocol from verified numbers, so recipients see the familiar blue-bubble thread in the same inbox as their friends and family. When someone is not on iMessage, Chert falls back to SMS or RCS and reports which channel was used.

The platform is more than one-way blasts. Agents can answer FaceTime audio and video calls, run multi-recipient threads with named senders, keep typing indicators and reactions intact, and hand conversations between AI and human teammates. Attachments such as PDFs, decks, links and voice notes stay inside the native thread, and delivery plus read receipts are exposed as webhook-ready events.

Chert is developer-first: you connect your own agent through a REST API and webhook events, then wire conversations into CRM, sales or voice systems. Pricing starts with a free 24-hour trial on a shared line, moving to a $25 per month shared plan or a $250 per month dedicated line per project.

**Pricing & Plans:** Free 24-hour trial on a shared line with 50 FaceTime minutes and unlimited iMessage. Paid plans: Shared at $25 per month with up to 6 customers on a shared line, and Dedicated at $250 per month per line with unlimited users and full inbound plus outbound messaging. Your own LiveKit and model usage is billed separately.

- **iMessage, SMS and RCS delivery:** Send from a phone number into real blue-bubble threads, with automatic fallback to SMS or RCS when a recipient is off iMessage.
- **FaceTime audio and video:** Give your agent a voice and a face so users can talk things through or show the agent what they need help with.
- **Delivery and read receipts:** Track delivery and read status per message, with webhook-ready events so your systems know what happened.
- **Rich attachments in-thread:** Attach PDFs, menus, decks, links, voice notes and contact cards inside the same native conversation.
- **Multi-recipient threads:** Run group conversations with named senders and clean handoffs between AI and human teammates.

**Strengths:** Runs on real iMessage rather than carrier A2P SMS pipes; Agents can also handle FaceTime audio and video; Automatic SMS/RCS fallback for unreachable contacts; Clear published pricing with a free 24-hour trial

**Limitations:** Freemium-style trial is limited to 24 hours; Agent-initiated outbound is restricted on cheaper plans; FaceTime video requires a compatible agent and qualified line

[Profile (Markdown)](https://openaitools.app/tool/chert.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Chert and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Chert has 2,014 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Chert has a month-over-month growth rate of -51.8%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Chert: Contact for Pricing. Free 24-hour trial on a shared line with 50 FaceTime minutes and unlimited iMessage. Paid plans: Shared at $25 per month with up to 6 customers on a shared line, and Dedicated at $250 per month per line with unlimited users and full inbound plus outbound messaging. Your own LiveKit and model usage is billed separately. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [OpenAI Platform](https://openaitools.app/tool/openai) | 234,678,639 | -9.6% | Paid | Enterprise developer platform and API for deploying GPT-6 Astra, Sol, Luna, and realtime multimodal agents. | [.md](https://openaitools.app/tool/openai.md) |
| 2 | [OpenRouter](https://openaitools.app/tool/openrouter-ai) | 19,941,437 | -6.2% | Paid | One API key for hundreds of AI models from every major provider | [.md](https://openaitools.app/tool/openrouter-ai.md) |
| 3 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 4 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 5 | [fal.ai](https://openaitools.app/tool/fal-ai) | 3,093,684 | -3.7% | Paid, pay-as-you-go usage-based pricing | One API for 1,500+ production-ready generative media models | [.md](https://openaitools.app/tool/fal-ai.md) |
| 6 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 7 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 8 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 9 | [Atlas Cloud](https://openaitools.app/tool/atlas-cloud) | 777,031 | -16.4% | Paid | One OpenAI-compatible API for 500+ image, video, audio, and LLM models | [.md](https://openaitools.app/tool/atlas-cloud.md) |
| 10 | [Vapi](https://openaitools.app/tool/vapi) | 662,301 | -11.4% | Freemium | Build, test, and deploy production-grade voice AI agents over API | [.md](https://openaitools.app/tool/vapi.md) |

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Source: https://openaitools.app/compare/chert-vs-salesforce-einstein

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