
AI-first customer service with a natively integrated AI agent
Clerk Chat records 80,789 monthly visits with -0.9% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Dialpad records 2,763,687 monthly visits with +10.7% growth and Paid pricing.

SMS, calling and AI agents on top of Microsoft Teams, Webex and Zoom
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | clerk.chat | dialpad.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid |
| Monthly Visits | 80.79K (80,789) | 2.76M (2,763,687) |
| MoM Traffic Delta | -757 (-0.9%) | +266.41K (+10.7%) |
| Primary Market & Share | 🇺🇸 United States (47.5%) | 🇺🇸 United States (56.6%) |
| Direct Visits / mo | 47.28K | 2M |
| User Rating | 4.2 | 4.4 |
| Supported Platforms | Website | Website |

SMS, calling and AI agents on top of Microsoft Teams, Webex and Zoom
Add unlimited SMS, MMS, RCS, WhatsApp and eFax to your existing Microsoft Teams, Webex or Zoom numbers so teams text customers from tools they already use.
Cut calling costs by connecting directly to carriers through Operator Connect, or keep your current provider with bring-your-own-carrier support for Comcast, Bandwidth, Sinch, Twilio and more.
Deploy AI voice and chat agents that answer inquiries, follow up on leads, schedule appointments, manage orders and route complex cases to humans.
Run scalable, human-sounding SMS conversations, send bulk messages with personalized copy, and handle two-way replies in one place.
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

AI-first customer service with a natively integrated AI agent

Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Autonomous AI agents for every customer conversation, on every channel

Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.

Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

Build, test, and ship chat and voice AI agents for customer experience

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.