# Craft vs Document360

Craft records 703,417 monthly visits with +8.9% month-over-month growth and Freemium pricing. Document360 records 87,340 monthly visits with -23.4% growth and Free Trial, Paid, Contact for Pricing pricing.

| Metric | [Craft](https://openaitools.app/tool/craft-do) | [Document360](https://openaitools.app/tool/document360-2-0) |
| :--- | :--- | :--- |
| Website URL | https://craft.do | https://document360.com |
| Categories | AI Assistant, AI Writing Assistants, AI Note Taker, AI Productivity Tools | AI Knowledge Base, AI SOP, AI Documents Generator |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 703,417 | 87,340 |
| MoM Growth Rate | +8.9% | -23.4% |
| Primary Market | United States | United States |
| Direct Visits | 368,317 | 25,212 |
| Review Score | 4.6 | 4.6 |
| Saved Count | 2 | 2 |
| Supported Platforms | Website | Website |

## Craft

Craft is built around the idea that notes, tasks and plans shouldn't live in separate tools. Documents sit alongside embedded tasks, a calendar view, whiteboards and daily notes, so a project brief can hold its own to-do list and its own timeline. Flexible organization lets you switch between spaces for work and personal use, nested folders, tags, or structured collections that behave like lightweight databases.\n\niPhone, iPad, Mac, Vision Pro, Windows and Android apps share the same content, and offline access means you can capture ideas on a plane and refine them later. An AI assistant helps draft and rewrite text and summarize long documents, while publishing and sharing turn a page into a link you can send. Integrations extend the workspace outward: native MCP connections for Claude, ChatGPT, Claude Code, Cursor and other clients, plus an API and Apple Shortcuts, let Craft act as a hub that other tools read from and write to.\n\nCraft is free to use with a generous feature set, and a Plus subscription unlocks the full experience. The site currently lists Plus at $8 per month, discounted to $6.40 per month on an annual-style basis, with group discounts available. The app has won multiple design awards including an Apple Design Award and a Mac App of the Year title.

**Pricing & Plans:** Free plan with core features, plus a paid Plus tier (listed at $8/month, discounted to $6.40/month) with group discounts available. No credit card required to start.

- **Documents, tasks and calendar together:** Embed tasks directly inside documents and pair them with a calendar view so planning and execution stay connected.
- **Spaces, folders, tags and collections:** Choose the structure that matches your thinking — separate work and personal spaces, nested folders, tags, or database-style collections.
- **AI writing assistance:** Draft, refine, rewrite and summarize content without leaving the document.
- **Offline-first across every device:** Apps for iPhone, iPad, Mac, Vision Pro, Windows and Android with local access when you're offline.
- **Publish, share and integrate:** Publish documents as web pages and connect the workspace to Claude, ChatGPT, Cursor and other tools via MCP and API.

**Strengths:** Elegant, fast editor that works well offline on Apple and Windows devices; Unifies documents, tasks, calendar and whiteboards instead of scattering them; Strong publishing and sharing plus MCP/API integrations for automation; Received multiple design awards, including an Apple Design Award

**Limitations:** Some of the most capable features — AI, publishing and advanced structure — sit behind the Plus subscription; Very advanced relational database needs may exceed what Collections offer; The richest experience is on Apple platforms, so cross-platform teams should test Windows and Android first

[Profile (Markdown)](https://openaitools.app/tool/craft-do.md)

## Document360

Document360 is a knowledge management platform built for documentation teams, support organizations and internal operations. It covers the full lifecycle: authoring in a collaborative editor with review workflows, inline comments and templates; organizing content into categories and workspaces; and publishing polished public or private knowledge base sites on a custom domain. A set of AI features runs across that lifecycle — Eddy AI powers conversational search grounded in your articles with source citations, an AI chatbot turns scattered docs, tickets and FAQs into instant answers, an AI writing agent drafts documentation from videos and files inside the editor, and duplicate content detection and a glossary generator keep large knowledge bases clean and consistent.

For readers, Document360 provides AI search, article summarizer and text-to-audio conversion; for writers, AI-assisted drafting and content generation. An MCP server connects the knowledge base to ChatGPT, Claude and Copilot so LLMs can retrieve your documentation directly. On the operations side, there is pro analytics, a feedback manager, a support ticket deflector, an interactive decision tree and a workflow builder, alongside enterprise essentials such as SSO/SCIM, audit logs, role-based access, IP restriction and private hosting.

The platform markets itself on enterprise readiness: SOC 2 Type II, ISO 27001:2022, and integrations with 60+ tools including Slack, Intercom, Zendesk, Salesforce and GitHub. Migrations from Confluence, Zendesk, Word, SharePoint and Google Docs are supported. Pricing combines a free trial with tiered paid plans and enterprise options priced on request; the SaaS startup plan and the enterprise plan differ mainly in scale, security and support.

**Pricing & Plans:** Free trial plus tiered paid plans (Professional and Business) and an Enterprise plan priced on request. Exact figures change, so check the pricing page for the current tiers.

- **Eddy AI search and chatbot:** Conversational search and a chatbot answer questions from your own articles, tickets and files, citing the source of every answer.
- **AI writing agent and docs generation:** Generate structured documentation from prompts, videos and files directly inside the editor, with duplicate detection and a glossary generator.
- **Collaborative authoring and workflows:** A modern editor with inline comments, review workflows, templates, categories, scheduled publishing and multi-language localization.
- **Analytics and ticket deflection:** Pro analytics, feedback manager, an interactive decision tree and a support ticket deflector reduce repeat questions and measure content performance.
- **Enterprise security and integrations:** SSO/SCIM, audit logs, role-based access, IP restriction, SOC 2 and ISO 27001 compliance, plus 60+ integrations and an MCP server for LLMs.

**Strengths:** Genuinely AI-native: search, chatbot, writing agent and MCP server are built in rather than bolted on; Strong enterprise posture with SOC 2, ISO 27001, SSO/SCIM and audit logs; Mature migration path from Confluence, Zendesk, Word, SharePoint and Google Docs; Broad analytics, feedback and ticket-deflection tooling for measuring documentation impact

**Limitations:** Pricing climbs quickly for growing teams and advanced AI usage; The feature depth can be overwhelming for very small teams without a dedicated writer; Some AI and workflow capabilities sit on higher tiers, so the entry plan may feel limited

[Profile (Markdown)](https://openaitools.app/tool/document360-2-0.md)

## Frequently Asked Questions

### How do Craft and Document360 compare in monthly traffic?

Craft has 703,417 monthly visits, while Document360 has 87,340. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Craft has a month-over-month growth rate of +8.9%; Document360 has -23.4%.

### How does pricing compare?

Craft: Freemium. Free plan with core features, plus a paid Plus tier (listed at $8/month, discounted to $6.40/month) with group discounts available. No credit card required to start. Document360: Free Trial, Paid, Contact for Pricing. Free trial plus tiered paid plans (Professional and Business) and an Enterprise plan priced on request. Exact figures change, so check the pricing page for the current tiers.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Goodnotes](https://openaitools.app/tool/goodnotes) | 3,227,341 | +10.8% | Freemium, Free Trial | Handwritten notes, PDF markup, and AI study tools on one canvas | [.md](https://openaitools.app/tool/goodnotes.md) |
| 3 | [Raycast](https://openaitools.app/tool/raycast) | 710,581 | -24.5% | Freemium, Free Trial | An extendable launcher that puts your tools, AI, and automations one keystroke away | [.md](https://openaitools.app/tool/raycast.md) |
| 4 | [Helpjuice](https://openaitools.app/tool/helpjuice) | 585,623 | +17.3% | Free Trial, Contact for Pricing | AI-powered knowledge base that turns documents into fast answers | [.md](https://openaitools.app/tool/helpjuice.md) |
| 5 | [GitBook](https://openaitools.app/tool/the-new-gitbook) | 557,489 | -4.6% | Freemium | The documentation platform that keeps docs accurate for people and AI | [.md](https://openaitools.app/tool/the-new-gitbook.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Motion](https://openaitools.app/tool/usemotion-com) | 511,886 | -15.5% | Free Trial, Paid | Automates task scheduling and calendar management with AI, but lacks Craft's elegant document and note-taking canvas. | [.md](https://openaitools.app/tool/usemotion-com.md) |
| 8 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 9 | [Capacities](https://openaitools.app/tool/capacities) | 339,396 | +5.7% | Freemium, Paid | Organizes notes into connected typed objects rather than traditional pages, offering a different but structured knowledge system. | [.md](https://openaitools.app/tool/capacities.md) |
| 10 | [Coda](https://openaitools.app/tool/coda-io) | 337,167 | -2.9% | Freemium | Combines documents and relational tables with powerful automation, but has a steeper learning curve than Craft's clean UI. | [.md](https://openaitools.app/tool/coda-io.md) |

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Source: https://openaitools.app/compare/craft-do-vs-document360-2-0

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