# Crisp vs Models.dev

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Models.dev records 200,451 monthly visits with -3.9% growth and Free pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Models.dev](https://openaitools.app/tool/models-dev) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://models.dev |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Models, AI API, Open Source AI Models, AI Tools Directory |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free |
| Monthly Visits | 1,408,646 | 200,451 |
| MoM Growth Rate | +1.5% | -3.9% |
| Primary Market | France | China |
| Direct Visits | 1,154,066 | 136,316 |
| Review Score | 4.6 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Models.dev

Models.dev exists to answer a very practical developer question: which model should I use, and what will it cost? The site organises every entry under a canonical identifier in the form provider/model, so the same model served by several providers can be compared directly rather than guessed at. Columns cover context window, maximum output, whether input and output are supported, reasoning, tool calling, structured output, temperature control, open versus closed weights, price per million tokens, and release and update dates.

Because model releases move fast, the catalogue is built to stay current, with sortable and searchable tables that let you scan by lab or provider and filter down to what matters. Entries include both closed flagship models and open-weight alternatives, making it useful for cost planning as well as capability research.

The project is open source and free to use, and it is intended to be consumed programmatically. Developers can pull the catalogue into their own tooling through a JSON API or a type-safe SDK, which makes it a practical backend for dashboards, routing logic, or internal cost calculators rather than just a reference page to browse.

**Pricing & Plans:** Models.dev is free and open source. It is a reference database, so the prices it lists are the per-million-token rates charged by the model providers themselves, not a fee for using the site.

- **Canonical model identifiers:** Every model uses a consistent provider/model format so the same model across providers can be compared directly.
- **Specification comparison:** Side-by-side context window, output limit, reasoning, tool calling, structured output, and temperature support.
- **Pricing transparency:** Input and output prices per million tokens listed alongside release and update dates.
- **Open and closed models:** Covers closed flagship APIs and open-weight models from many labs in one sortable catalogue.
- **Developer access:** Consume the catalogue through a JSON API or a type-safe SDK for your own tools and dashboards.

**Strengths:** Free and open source with no account required; Consistent canonical identifiers make cross-provider comparison reliable; Covers pricing, limits, and capabilities in one sortable table; Available as a JSON API and type-safe SDK for programmatic use

**Limitations:** It is a reference catalogue, not an inference or hosting service; Data quality depends on community and maintainer updates keeping pace with releases; Interface is aimed at developers and offers little guidance for non-technical users

[Profile (Markdown)](https://openaitools.app/tool/models-dev.md)

## Frequently Asked Questions

### How do Crisp and Models.dev compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Models.dev has 200,451. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Models.dev has -3.9%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Models.dev: Free. Models.dev is free and open source. It is a reference database, so the prices it lists are the per-million-token rates charged by the model providers themselves, not a fee for using the site.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types. | [.md](https://openaitools.app/tool/richpanel.md) |
| 9 | [Stork](https://openaitools.app/tool/stork) | 201,544 | +2.3% | Free | Includes model pricing trackers and developer news alongside tools directories, but less focused on raw API specs. | [.md](https://openaitools.app/tool/stork.md) |
| 10 | [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | -15.6% | Free Trial, Contact for Pricing | Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat. | [.md](https://openaitools.app/tool/bolddesk.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-models-dev

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)