# Crisp vs Notbot

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Notbot records 470,467 monthly visits with +7.3% growth and Freemium, Free Trial, Paid pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Notbot](https://openaitools.app/tool/notbot) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://notbot.in |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Chatbot, AI CRM, AI Marketing, AI Customer Service |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial, Paid |
| Monthly Visits | 1,408,646 | 470,467 |
| MoM Growth Rate | +1.5% | +7.3% |
| Primary Market | France | India |
| Direct Visits | 1,154,066 | 228,057 |
| Review Score | 4.6 | 4.2 |
| Saved Count | 0 | 3 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Notbot

Notbot is a business automation suite centered on WhatsApp. It connects through the official WhatsApp Business API so messages deliver reliably, then layers on a no-code chatbot builder where you assemble flows with interactive lists, CTA buttons, webhooks, and triggers. Marketing teams use it to schedule one-time or recurring broadcast campaigns with personalized templates, while the built-in CRM handles contact segmentation, custom fields, tags, campaigns, and channel oversight in a single hub.

Support and sales teams work out of a unified team inbox where multiple agents can collaborate on one number, with a 24-hour reply window, auto-saved chats, and the option to send pre-approved templates after the window closes. The drag-and-drop automation builder lets you connect 20+ apps, fire custom webhooks, capture leads automatically, and automate WhatsApp, Telegram, Gmail, and Google Sheets tasks. Extra modules cover event management and ticket booking on WhatsApp, plus green tick verification guidance.

Pricing follows a freemium model: a free tier with three social profiles and one user, then paid Standard, Advanced, and Custom plans billed annually, with a per-user Standard option and add-ons such as Shopify and Zoho sync, additional users, dedicated channels, and an account manager. Trials run from 14 to 30 days depending on the plan.

**Pricing & Plans:** Freemium with a free tier (3 profiles, 1 user) plus paid Standard, Advanced, and Custom plans billed annually, per-user options, and add-ons for integrations, extra users, and channels. Free 14-30 day trials, no credit card required.

- **No-code chatbot builder:** Design WhatsApp flows visually with interactive lists, CTA buttons, webhooks, and triggers to handle 100+ support and marketing use cases.
- **Official WhatsApp Business API:** Send and receive messages through the official API, launch broadcasts, get fast template approvals, and track campaign analytics.
- **Built-in CRM:** Segment audiences, create custom fields, save responses, manage campaigns and triggers, and keep every contact organized in one hub.
- **Unified team inbox:** Let multiple agents collaborate on a single number with live chat, a 24-hour reply window, auto-saved conversations, and pre-approved templates.
- **Automation builder:** Automate tasks across 20+ apps with a drag-and-drop workflow editor, custom webhooks, and cross-channel automation for WhatsApp, Telegram, Gmail, and Sheets.

**Strengths:** All-in-one WhatsApp stack covering chatbots, CRM, broadcasts, and team inbox; Built on the official WhatsApp Business API for reliable delivery; Generous free tier and trial options lower the cost of getting started; Drag-and-drop automation connects 20+ apps without coding

**Limitations:** Annual billing is the default for many paid tiers; Advanced pricing is per-user and can scale up for larger teams; Some features require template approval from WhatsApp before use

[Profile (Markdown)](https://openaitools.app/tool/notbot.md)

## Frequently Asked Questions

### How do Crisp and Notbot compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Notbot has 470,467. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Notbot has +7.3%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Notbot: Freemium, Free Trial, Paid. Freemium with a free tier (3 profiles, 1 user) plus paid Standard, Advanced, and Custom plans billed annually, per-user options, and add-ons for integrations, extra users, and channels. Free 14-30 day trials, no credit card required.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Advanced enterprise customer service platform with powerful AI helpdesk features, but higher pricing and complexity. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Broader multi-channel messaging support across WhatsApp, Telegram, and social channels, but less dedicated WhatsApp broadcast workflows. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | Stronger focus on official WhatsApp marketing campaigns and broadcast automation, but less flexible multi-channel messaging options. | [.md](https://openaitools.app/tool/aisensy.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | Unifies multiple messaging apps into a shared team inbox with AI agents, but features lighter marketing broadcast tools. | [.md](https://openaitools.app/tool/callbell.md) |
| 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 10 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types. | [.md](https://openaitools.app/tool/richpanel.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-notbot

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)