# Crisp vs Planable

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Planable records 701,915 monthly visits with -7.7% growth and Freemium pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Planable](https://openaitools.app/tool/planable) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://planable.io |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Social Media Post Generator, AI Social Media, AI Caption Generator, AI Hashtag |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1,408,646 | 701,915 |
| MoM Growth Rate | +1.5% | -7.7% |
| Primary Market | France | United States |
| Direct Visits | 1,154,066 | 124,197 |
| Review Score | 4.6 | 4.6 |
| Saved Count | 0 | 4 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Planable

Planable is a social media management platform built around collaboration rather than publishing alone. Its core idea is that content should be reviewed the way it will actually be seen: posts appear in a feed or grid view that mimics Instagram, Facebook, LinkedIn and other networks, so reviewers judge the real thing rather than a spreadsheet cell. Feedback, suggestions and approvals sit directly next to the content, which removes the usual email-and-screenshot loops.

The platform covers the full lifecycle — create with AI assistance, plan on a shared calendar, collect feedback, approve through configurable chains, schedule to nine-plus networks, then engage and analyse. Agencies can give each client its own workspace with its own pages, team, campaigns and approval flow, while multi-location brands keep every region in one content flow. Optional modules add analytics, a unified social inbox with AI replies, and social listening for brand, topic and competitor mentions.

Planable positions itself as usable by real teams, not just solo creators: unlimited users on every workspace, drag-and-drop planning, bulk actions and a public API on higher tiers. It also ships an MCP connector so an AI assistant can create and manage content across all workspaces, and it is part of a broader growth kit alongside SEO tools.

**Pricing & Plans:** Freemium. The first 50 posts are free with no time limit and no credit card. Paid plans are billed per workspace: Basic around $33/month and Pro around $49/month on monthly billing, with two months free on annual plans, and custom Enterprise pricing for unlimited posts and multi-level approvals. Analytics, Social inbox and Social listening are available as separate add-ons. Confirm current rates on planable.io.

- **AI-assisted content creation:** Write, generate and refine posts with AI assistance, then preview them exactly as they will appear on each platform before anything goes live.
- **Visual calendar and feed views:** See all content in a feed, calendar or grid view that mirrors each network, allowing drag-and-drop rescheduling and approval shortcuts.
- **In-context collaboration and approvals:** Comments, suggestions and annotations live next to the post, and you can configure optional, required or multi-level approval chains for brand safety.
- **Multi-network scheduling:** Publish to Facebook, Instagram, TikTok, LinkedIn, X, YouTube, Google Business Profile, Pinterest and Threads from a single workspace.
- **Analytics, inbox and listening add-ons:** Add fast reports with page and post level metrics, a unified comments and DMs inbox with AI replies, and brand or competitor social listening as optional modules.
- **Workspaces for agencies and brands:** Manage unlimited users, organise each client or location in its own workspace, keep assets in a shared media library, and connect AI assistants via the MCP connector.

**Strengths:** Client-friendly workflow with previews and approvals that mirror the real platforms; Genuinely free entry point (50 posts, unlimited users) before any payment; Broad network coverage plus optional analytics, inbox and listening in one product; MCP connector lets AI assistants manage content across workspaces

**Limitations:** It is a collaboration and planning layer, not a full design studio — you still need separate tools to create assets; Analytics, social inbox and social listening are paid add-ons on top of the base plan; Pricing is per workspace, so agencies managing many brands should model total cost carefully; Advanced features like multi-level approvals and the public API are reserved for higher tiers

[Profile (Markdown)](https://openaitools.app/tool/planable.md)

## Frequently Asked Questions

### How do Crisp and Planable compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Planable has 701,915. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Planable has -7.7%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Planable: Freemium. Freemium. The first 50 posts are free with no time limit and no credit card. Paid plans are billed per workspace: Basic around $33/month and Pro around $49/month on monthly billing, with two months free on annual plans, and custom Enterprise pricing for unlimited posts and multi-level approvals. Analytics, Social inbox and Social listening are available as separate add-ons. Confirm current rates on planable.io.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Postiz](https://openaitools.app/tool/postiz) | 524,221 | +14.2% | Free Trial, Paid, Contact for Pricing | Open-source agentic social media scheduler with self-hosting options, but lacks Planable's polished out-of-the-box client approval workflows. | [.md](https://openaitools.app/tool/postiz.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types. | [.md](https://openaitools.app/tool/richpanel.md) |
| 10 | [Circleboom](https://openaitools.app/tool/circleboom-com) | 336,939 | -1.3% | Freemium | Specializes in deep X analytics and management, but provides a less cohesive general multi-channel approval process. | [.md](https://openaitools.app/tool/circleboom-com.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-planable

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)