# Crisp vs Smart Paste

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Smart Paste records 0 monthly visits with 0% growth and Freemium pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Smart Paste](https://openaitools.app/tool/smart-paste) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://smartpaste.io |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Productivity Tools, AI Forms, AI Document Extraction, AI Web Scraping |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1,408,646 | 0 |
| MoM Growth Rate | +1.5% | 0% |
| Primary Market | France | Global |
| Direct Visits | 1,154,066 | 0 |
| Review Score | 4.6 | 4.2 |
| Saved Count | 0 | 3 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Smart Paste

Smart Paste is built for anyone whose day includes retyping information from one system into another. The extension adds a sidebar to your browser from which you can select a table on a page or inside a PDF and copy it to the clipboard with its structure intact, ready to drop into Excel or Google Sheets. It also recognises common fields such as names or job titles so you can grab only the columns you actually need.

The second half of the workflow is filling data back in. You import a spreadsheet into Smart Paste, map its column headers to the matching input fields on a web form, and then pick the right row to populate text boxes, radio buttons and checkboxes automatically. Smart Paste suggests which column belongs to which field and keeps your source table visible on the side so you can sanity-check each entry as it is filled.

A key part of the pitch is privacy. All extraction, matching and pasting is performed locally in the browser rather than on a remote server, which makes the tool suitable for records that should not be uploaded anywhere. Hotkeys let you repeat frequent routines quickly, and the product is still labelled as being in beta, with a free tier and a discounted early-adopter subscription.

**Pricing & Plans:** Freemium. The Free (Beta) plan costs $0 and allows 50 interactions per week (extract or paste) on websites and PDFs. The Pro (Beta Pricing) plan lists at $9.99/month but is discounted to $3.99/month, unlocking unlimited copy and paste, dedicated email support and access to upcoming upgrades such as collaboration tools and templates. Group pricing is customised based on team size and number of devices.

- **Automatic table extraction:** Select a formatted table on a website, web app or local PDF and copy it to the clipboard with its rows and columns preserved, ready to paste into a spreadsheet.
- **Smart form filling:** Import a spreadsheet, map its headers to a form's input fields and fill text boxes, radio buttons and checkboxes from the matching row in a few clicks.
- **Recognition of common fields:** Smart Paste identifies familiar fields like name or occupation so you can pull just those values out of a page instead of copying everything.
- **Local, private processing:** Every extraction and paste happens on your own computer, so the data you work with is never uploaded to a third-party server.
- **Hotkey-driven workflows:** Assign shortcuts to your most repetitive copy-and-paste routines to cut down the number of clicks needed for bulk data entry.

**Strengths:** Extracts tables and fields from both live web pages and local PDF files in one tool; All processing happens locally in the browser, which is good for sensitive data; Transparent freemium pricing with a low-cost beta subscription and a capable free tier; Speeds up form filling by auto-suggesting which spreadsheet column maps to which field

**Limitations:** Still labelled as beta software, so occasional rough edges are possible; Free plan is capped at 50 interactions per week; Limited to browser-based workflows and spreadsheets rather than full database or API integrations

[Profile (Markdown)](https://openaitools.app/tool/smart-paste.md)

## Frequently Asked Questions

### How do Crisp and Smart Paste compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Smart Paste has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Smart Paste has 0%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Smart Paste: Freemium. Freemium. The Free (Beta) plan costs $0 and allows 50 interactions per week (extract or paste) on websites and PDFs. The Pro (Beta Pricing) plan lists at $9.99/month but is discounted to $3.99/month, unlocking unlimited copy and paste, dedicated email support and access to upcoming upgrades such as collaboration tools and templates. Group pricing is customised based on team size and number of devices.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 6 | [HARPA AI](https://openaitools.app/tool/harpa-ai) | 537,461 | +99.3% | Freemium | One browser agent that combines every major AI model with web automation | [.md](https://openaitools.app/tool/harpa-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Thunderbit](https://openaitools.app/tool/thunderbit) | 391,726 | -21.9% | Freemium, Contact for Pricing | Agentic web scraper that turns any page into ready-to-use data | [.md](https://openaitools.app/tool/thunderbit.md) |
| 10 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types. | [.md](https://openaitools.app/tool/richpanel.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-smart-paste

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)