# Crisp vs Splutter AI

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Splutter AI records 524 monthly visits with -18% growth and Freemium, Free Trial pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Splutter AI](https://openaitools.app/tool/splutter-ai) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://www.splutter.ai |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Chatbot, AI Agent, Large Language Models (LLMs), AI Voice Assistants |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial |
| Monthly Visits | 1,408,646 | 524 |
| MoM Growth Rate | +1.5% | -18% |
| Primary Market | France | Vietnam |
| Direct Visits | 1,154,066 | 215 |
| Review Score | 4.6 | 4 |
| Saved Count | 0 | 2 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Splutter AI

Splutter AI positions itself as a complete platform for AI support agents. You configure a chatbot for your website and a voicebot for telephony, then watch chats, conversions and revenue from a single place. A structured prompt engineering dashboard, a built-in bot debugger for comparing LLM models, and modular configuration let you hot-swap models, databases and tools as your needs change.

The omni channel layer matters for teams that meet customers in many places: web chat, SMS, WhatsApp, Messenger and Slack, with the ability to escalate threads to human agents, capture leads and answer tickets from one platform. Chat and revenue attribution uses custom events to map a chat or voice session back to a visitor ID, email or phone, and an optional restricted Stripe API key ties conversations to revenue.

Deployment is designed to be lightweight. You embed a code snippet or use plugins for WordPress, Bubble.io and Webflow, and connect data sources and tools such as OpenAI, Anthropic, Notion, Slack, Stripe, Calendly, WhatsApp, Zapier, Messenger and Google. Bot layout, colors, animations and background are customizable, and bots can be tested on the web or by having the voicebot call your phone. A free trial is offered with no credit card required.

**Pricing & Plans:** Splutter AI offers a free trial with no credit card required, alongside paid plans for advanced features and higher usage. The paid tier unlocks extras such as API calling and webhooks, a ticketing tool, lead capture tool and voice chat tool. Check the official pricing page for current plan details and limits.

- **AI chatbot and voicebot in one platform:** Build web chatbots and telephony voicebots together, then test them online or by receiving an AI call on your phone.
- **Omnichannel engagement:** Reach users over web, SMS, WhatsApp, Messenger and Slack, with escalation to human agents, lead capture and ticketing in one place.
- **Structured prompt engineering:** Use a dedicated dashboard to craft structured prompts for both chatbots and voicebots, squeezing more performance from your chosen LLM.
- **Built-in bot debugger:** Debug bots quickly, compare different LLM models and diagnose issues before they reach customers.
- **Modular configuration and integrations:** Hot-swap models, databases and tools, and connect OpenAI, Anthropic, Notion, Slack, Stripe, Calendly, WhatsApp, Zapier, WordPress, Webflow and Bubble.io.

**Strengths:** Combines website chatbots and phone voicebots in a single platform; Genuinely omnichannel: web, SMS, WhatsApp, Messenger and Slack; No-code setup with WordPress, Webflow and Bubble.io plugins; Conversation and revenue attribution with Stripe integration

**Limitations:** Key tools such as API calling, webhooks, ticketing and voice chat sit on the paid plan; Pricing details are not shown on the homepage and require a visit to the pricing page; Performance depends heavily on prompt quality and the LLM you connect

[Profile (Markdown)](https://openaitools.app/tool/splutter-ai.md)

## Frequently Asked Questions

### How do Crisp and Splutter AI compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Splutter AI has 524. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Splutter AI has -18%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Splutter AI: Freemium, Free Trial. Splutter AI offers a free trial with no credit card required, alongside paid plans for advanced features and higher usage. The paid tier unlocks extras such as API calling and webhooks, a ticketing tool, lead capture tool and voice chat tool. Check the official pricing page for current plan details and limits.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use. | [.md](https://openaitools.app/tool/botmaker.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Gupshup](https://openaitools.app/tool/gupshup-io) | 428,889 | +10.8% | Contact for Pricing | Autonomous AI agents for every customer conversation, on every channel | [.md](https://openaitools.app/tool/gupshup-io.md) |
| 10 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-splutter-ai

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)
