# Crisp vs Workable

Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Workable records 10,780,627 monthly visits with +5.5% growth and Free Trial, Paid pricing.

| Metric | [Crisp](https://openaitools.app/tool/crisp-chat) | [Workable](https://openaitools.app/tool/workable) |
| :--- | :--- | :--- |
| Website URL | https://crisp.chat | https://www.workable.com |
| Categories | AI Chatbot, AI Knowledge Base, AI Customer Service, AI CRM | AI Recruiting, AI Agent, AI CRM |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1,408,646 | 10,780,627 |
| MoM Growth Rate | +1.5% | +5.5% |
| Primary Market | France | United States |
| Direct Visits | 1,154,066 | 5,309,440 |
| Review Score | 4.6 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Crisp

Crisp started as a live chat widget and grew into a full customer support suite. Conversations from a website widget, email, WhatsApp, Messenger, Instagram, and other channels all land in one collaborative inbox that agents can share, assign, and manage together. Alongside the inbox sit a help center for self-service articles, a lightweight support CRM that stores customer data and past interactions, and analytics that track team performance.

The centerpiece now is the AI layer. You train an AI agent on the content you already have — public pages, help articles, PDFs — and then build a workflow in a no-code builder or from a template library. That workflow can be deployed to any connected channel, and you can review every exchange to refine answers that fell short. Crisp positions this as a way to automate roughly half of routine inquiries so humans handle the cases that matter.

Crisp is built by a French company and emphasizes European data handling, with a status page, extensive integrations, and a developer hub for teams that want to extend the platform further. It serves companies of many sizes, from small businesses to larger support organizations.

**Pricing & Plans:** Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers.

- **Omnichannel shared inbox:** Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
- **No-code AI agents:** Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
- **Knowledge base and help center:** Publish branded help articles so customers can resolve common questions without contacting support.
- **Support CRM:** Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
- **Analytics and automations:** Track daily support metrics, then automate internal routing and repetitive tasks with no-code workflows.

**Strengths:** One platform covering chat, email, and social messaging rather than several disconnected tools; No-code AI agent builder makes automation accessible without engineering help; Free tier and a no-card trial let small teams start without upfront cost; European company with a public status page and a developer hub for custom work

**Limitations:** The breadth of features can take time to configure for a first-time setup; Advanced AI capabilities and analytics sit behind higher-priced plans; Some social channels depend on third-party platform policies and API limits

[Profile (Markdown)](https://openaitools.app/tool/crisp-chat.md)

## Workable

Workable positions itself as agentic software for recruiting and HR. The centrepiece is a native AI recruiting agent that operates inside the applicant tracking system: it continuously sources passive candidates from a 400M+ profile pool, evaluates every inbound applicant against up to 14 job criteria, messages candidates to verify interest and fill gaps, and produces a scored shortlist where strong fits auto-advance and clear rejections are filtered out. Because the agent inherits the platform's permissions and security model, every action is logged, permissioned and reviewable.

Underneath the agent sits a deep, conventional ATS. Teams manage requisitions and approvals, custom pipelines and profiles, interview kits, scorecards and assessments, self-service interview scheduling, and offer management with e-signatures and integrated background checks. One click publishes a job to 200+ boards across 100+ countries, and a drag-and-drop careers page builder plus LinkedIn Preferred and Indeed Platinum partnerships help with visibility. A searchable talent CRM keeps past applicants warm for future roles.

After the hire, Workable keeps going as a full HR platform: automated onboarding portals, employee self-service, employee records and document management, time off and attendance, performance and engagement tools, and payroll reporting. It is also deliberately open — MCP-native with comprehensive coverage for Claude, ChatGPT or custom agents, a documented REST API with webhooks, 270+ integrations, custom reporting dashboards and a mobile-first experience. Pricing combines a free trial with paid plans tiered by company size and modules.

**Pricing & Plans:** Free trial available with paid subscription plans; pricing scales by company size and selected modules, with demo and enterprise options. Check the official pricing page for current rates.

- **AI candidate sourcing:** The agent continuously searches 400M+ profiles, identifies strong fits before they apply and sends each a personalised outreach message for every open role.
- **Automated screening and engagement:** Every applicant is scored against up to 14 job criteria with visible reasoning, then messaged directly to confirm interest and close information gaps before reaching a recruiter.
- **Complete ATS underneath:** Requisitions, pipelines, interview kits and scorecards, interview scheduling, offer letters with e-signatures and integrated background checks in one platform.
- **Job ad syndication and careers pages:** Publish jobs to 200+ boards in 100+ countries and build branded career sites with a drag-and-drop editor, plus LinkedIn and Indeed Apply integration.
- **HR platform after the hire:** Onboarding, employee self-service, time off and attendance, performance reviews and engagement tools sit on the same employee data created during hiring.
- **Open platform and integrations:** MCP-native coverage plus a documented REST API with webhooks, 270+ integrations, custom reporting dashboards and a mobile-first employee and candidate experience.

**Strengths:** Native AI agent does real sourcing, screening and candidate messaging, not just keyword ranking; Runs on top of a complete ATS rather than being a bolt-on tool with limited context; Hiring context carries through to onboarding and HR, so talent data compounds over time; Open and MCP-native: bring Claude, ChatGPT or your own agents while Workable stays the system of record

**Limitations:** Pricing scales with headcount and module selection, so costs grow as you add HR features; Full value depends on adopting both the ATS and HR modules, which is a bigger rollout for small teams; Very feature-rich, so administrators need time to configure workflows, permissions and approvals; Partner job-board and integration advantages vary by region and plan tier

[Profile (Markdown)](https://openaitools.app/tool/workable.md)

## Frequently Asked Questions

### How do Crisp and Workable compare in monthly traffic?

Crisp has 1,408,646 monthly visits, while Workable has 10,780,627. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Crisp has a month-over-month growth rate of +1.5%; Workable has +5.5%.

### How does pricing compare?

Crisp: Free Trial, Paid, Contact for Pricing, Free. Free tier available plus paid plans, with a 14-day free trial covering all features and no credit card required. Flat-rate pricing is offered to reduce cost per agent; check the site for current tiers. Workable: Free Trial, Paid. Free trial available with paid subscription plans; pricing scales by company size and selected modules, with demo and enterprise options. Check the official pricing page for current rates.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Delivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp. | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features. | [.md](https://openaitools.app/tool/chaport-com.md) |
| 5 | [Recruit CRM](https://openaitools.app/tool/recruit-crm) | 729,799 | -7.8% | Contact for Pricing | Unifies applicant tracking and client management with AI outreach, but is tailored more heavily for agency recruiters. | [.md](https://openaitools.app/tool/recruit-crm.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Kula AI](https://openaitools.app/tool/kula-ai) | 492,326 | +4.2% | Paid, Contact for Pricing | Provides an AI-native ATS with automated sourcing and CRM, but has a steeper learning curve than Workable. | [.md](https://openaitools.app/tool/kula-ai.md) |
| 9 | [Manatal](https://openaitools.app/tool/manatal) | 459,004 | -1% | Free Trial, Paid | Combines an applicant tracking system with powerful AI candidate matching, but offers less built-in employee onboarding. | [.md](https://openaitools.app/tool/manatal.md) |
| 10 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp. | [.md](https://openaitools.app/tool/reamaze-com.md) |

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Source: https://openaitools.app/compare/crisp-chat-vs-workable

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)