# CustomGPT.ai vs UseChat (now 88Agents)

CustomGPT.ai records 96,030 monthly visits with -16.5% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. UseChat (now 88Agents) records 0 monthly visits with 0% growth and Free Trial, Paid pricing.

| Metric | [CustomGPT.ai](https://openaitools.app/tool/customgpt) | [UseChat (now 88Agents)](https://openaitools.app/tool/usechat) |
| :--- | :--- | :--- |
| Website URL | https://customgpt.ai | https://usechat.ai |
| Categories | AI Chatbot, AI Customer Service, AI Knowledge Base, Large Language Models (LLMs) | AI Chatbot, AI Customer Service, AI Assistant, Large Language Models (LLMs) |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 96,030 | 0 |
| MoM Growth Rate | -16.5% | 0% |
| Primary Market | United States | Global |
| Direct Visits | 42,215 | 0 |
| Review Score | 4.3 | 4.1 |
| Saved Count | 5 | 5 |
| Supported Platforms | Website | Website |

## CustomGPT.ai

CustomGPT.ai is a business-focused platform for turning your existing documents, websites, help desks, YouTube videos and knowledge bases into AI agents that answer customer and employee questions. The pitch is accuracy over improvisation: instead of a general-purpose chatbot that invents details, CustomGPT.ai grounds every response in content you supplied and attaches a citation link so readers can verify the claim. The company positions its anti-hallucination retrieval pipeline as its core differentiator, and backs it with SOC 2 and GDPR compliance messaging for regulated buyers.

Setup is deliberately hands-off. You connect data sources — the platform advertises support for 1,400+ document formats plus connectors such as Google Drive, HubSpot and Notion — then deploy the resulting agent through ready-made website widgets, a help center embed, or an internal portal. A RAG API, SDK and API reference are available for teams that want to call the agents programmatically, and multi-language support covers a very wide set of languages. There is also auto-sync, so website content can be refreshed without manual re-uploading.

Pricing is published and tiered rather than hidden behind a quote for smaller teams: a 7-day free trial, then a Standard plan at $99 per month, a Premium plan at $499 per month, and a custom Enterprise tier with forward-deployed engineers. The higher plans raise agent counts, query volumes, document capacity and seat limits. Its main buyers are customer support teams, membership associations, professional services firms and internal knowledge-search projects.

**Pricing & Plans:** 7-day free trial on every plan. Standard is $99/month ($89/month billed annually) and Premium is $499/month ($449/month billed annually), with custom-priced Enterprise plans for larger deployments. Credit card payment on self-serve tiers; wire transfer and ACH available at the Enterprise level.

- **Anti-hallucination grounding:** Responses are generated from your supplied content only, with a citation link attached to each answer so readers can check the source.
- **No-code agent builder:** Create and configure custom GPT agents from a browser interface without writing any code or maintaining your own retrieval stack.
- **Broad data connectors:** Ingest websites, help centers, PDFs, Office files, YouTube videos, podcasts and audio, across 1,400+ document formats and integrations like Google Drive and Notion.
- **RAG API and SDK:** Programmatic access to your agents through a documented REST API and SDK for embedding answers into your own applications.
- **Deployment widgets and auto-sync:** Drop-in website widgets and help-center embeds, with scheduled auto-sync to keep website and connected sources up to date.

**Strengths:** Published, transparent pricing with a low-commitment 7-day trial instead of a mandatory sales call.; Strong emphasis on grounded, cited answers, which suits regulated or accuracy-sensitive industries.; Wide ingestion coverage including audio, video and podcast sources alongside conventional documents.; Multiple deployment paths — widget, embed, portal and API — so the same agent can serve customers and staff.

**Limitations:** Entry pricing is aimed at businesses; individuals and hobby projects will find it expensive.; Query and document limits on the Standard tier are modest, so heavy users will need to move up quickly.; White-labelling of the chatbot branding is not available on the cheapest plan.

[Profile (Markdown)](https://openaitools.app/tool/customgpt.md)

## UseChat (now 88Agents)

UseChat redirects to 88Agents, the current name of the product. It is a chatbot and agent-building platform aimed at agencies and internal product teams rather than one-off website widgets. The pitch is deliberately unglamorous: you start with a smart chatbot that answers questions, knows your client's documentation and captures leads, and you scale the same assistant into an agent that can query databases, trigger workflows and call external APIs when the project demands it.

Model choice is a first-class feature rather than a hidden default. You can switch between OpenAI, Anthropic and Google Gemini models without changing code, which matters when you are managing cost and capability across many client accounts. Knowledge ingestion covers PDFs, Word and Markdown files, full website crawls, structured CSV/JSON datasets, YouTube videos and playlists for automatic transcript extraction, and FAQ pairs for exact-match answers. Everything is indexed and searchable from the same configuration.

Deployment is multi-channel from a single setup. The same knowledge base and personality can appear as an embeddable chat widget styled to match a client's brand, as a Slack app handling DMs and channel mentions, or as an email agent reading and replying over IMAP/SMTP on a schedule. Every conversation is logged and searchable, and contacts can be collected when you want to turn conversations into leads. Pricing starts around $29/month and scales to $399/month, with annual billing offering a discount, plus an enterprise tier.

**Pricing & Plans:** Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

- **Bring your own keys and models:** Connect OpenAI, Anthropic or Google Gemini and switch models in seconds without changing code, so you are never locked to a single provider and can optimize cost as pricing changes.
- **Multi-channel deployment:** Publish one chatbot configuration to an embeddable website widget, Slack workspaces (DMs and channel mentions) and an email agent that reads and answers over IMAP/SMTP — same knowledge, same personality.
- **Broad knowledge ingestion:** Train on PDFs, Word and Markdown documents, full website crawls or specific pages, structured CSV/JSON datasets, YouTube videos and playlists with automatic transcripts, and FAQ pairs for exact answers.
- **Chatbot to agent in one platform:** Start with a simple Q&A chatbot and extend it into an agent that can query databases, kick off workflows and call external APIs without migrating to another tool.
- **Conversation visibility and contacts:** Every message is logged and searchable, scheduled site syncs keep content fresh, and contact capture turns visitor conversations into follow-up leads.

**Strengths:** Own your API keys and pick between OpenAI, Anthropic and Gemini per project; One configuration deploys to web, Slack and email, which suits multi-client agency work; Ingestion covers documents, site crawls, datasets, YouTube transcripts and FAQs; Transparent published pricing with a free tier and no credit card required

**Limitations:** Pricing tiers cap chatbots, channels and team members per plan, which can add up across many client accounts; Bring-your-own-key model means you also carry the underlying LLM usage costs; The email channel depends on you configuring IMAP/SMTP access for each client

[Profile (Markdown)](https://openaitools.app/tool/usechat.md)

## Frequently Asked Questions

### How do CustomGPT.ai and UseChat (now 88Agents) compare in monthly traffic?

CustomGPT.ai has 96,030 monthly visits, while UseChat (now 88Agents) has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

CustomGPT.ai has a month-over-month growth rate of -16.5%; UseChat (now 88Agents) has 0%.

### How does pricing compare?

CustomGPT.ai: Freemium, Free Trial, Paid, Contact for Pricing. 7-day free trial on every plan. Standard is $99/month ($89/month billed annually) and Premium is $499/month ($449/month billed annually), with custom-priced Enterprise plans for larger deployments. Credit card payment on self-serve tiers; wire transfer and ACH available at the Enterprise level. UseChat (now 88Agents): Free Trial, Paid. Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Chatbot App](https://openaitools.app/tool/chatbot-app) | 2,170,883 | -9.7% | Freemium | Chat with 30+ leading AI models in one clean, fast workspace | [.md](https://openaitools.app/tool/chatbot-app.md) |
| 2 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | AI-first customer support platform with a shared inbox built in | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 3 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 4 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | AI-powered shared inbox, live chat, and helpdesk for online businesses | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 5 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |
| 6 | [Chat Data](https://openaitools.app/tool/chat-data) | 181,358 | +275.8% | Freemium, Paid | Build custom AI agents and support chatbots trained on your own data, across every channel | [.md](https://openaitools.app/tool/chat-data.md) |
| 7 | [SiteGPT](https://openaitools.app/tool/sitegpt) | 164,579 | -15% | Free Trial, Paid, Contact for Pricing | Custom AI support chatbots trained on your own website content | [.md](https://openaitools.app/tool/sitegpt.md) |
| 8 | [YourGPT](https://openaitools.app/tool/yourgpt-chatbot) | 158,089 | -22.5% | Free Trial, Contact for Pricing | No-code AI agents that answer, act and hand off across every channel | [.md](https://openaitools.app/tool/yourgpt-chatbot.md) |
| 9 | [Quickchat AI](https://openaitools.app/tool/quickchat) | 87,890 | -4% | Contact for Pricing | No-code AI agents that resolve support and sales conversations | [.md](https://openaitools.app/tool/quickchat.md) |
| 10 | [FastBots.ai](https://openaitools.app/tool/fastbots-ai) | 64,813 | -35.2% | Freemium, Paid, Contact for Pricing | Build a custom AI chatbot for your website in minutes - trained on your own data | [.md](https://openaitools.app/tool/fastbots-ai.md) |

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Source: https://openaitools.app/compare/customgpt-vs-usechat

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)
