# DeepSeek vs Helploom

DeepSeek records 372,761,591 monthly visits with +4.3% month-over-month growth and Freemium pricing. Helploom records 10,721 monthly visits with -29.6% growth and Freemium, Paid pricing.

| Metric | [DeepSeek](https://openaitools.app/tool/deepseek) | [Helploom](https://openaitools.app/tool/helploom) |
| :--- | :--- | :--- |
| Website URL | https://www.deepseek.com | https://helploom.com |
| Categories | Large Language Models (LLMs), Open Source AI Models, AI API, AI Chatbot | AI Customer Service, AI Chatbot, AI Agent, AI Knowledge Base |
| Pricing Model | Freemium | Freemium, Paid |
| Monthly Visits | 372,761,591 | 10,721 |
| MoM Growth Rate | +4.3% | -29.6% |
| Primary Market | China | Vietnam |
| Direct Visits | 291,585,405 | 4,343 |
| Review Score | 4.8 | 4.3 |
| Saved Count | 44 | 0 |
| Supported Platforms | Website | Website |

## DeepSeek

DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.) is a frontier AI research organization that disrupted the global LLM market by pairing open-weight transparency with breakthrough Mixture-of-Experts (MoE) and reinforcement-learning reasoning efficiency. Following the landmark releases of DeepSeek-V3 and the peer-reviewed DeepSeek-R1 reasoning model, DeepSeek introduced the DeepSeek-V4 generation in 2026—featuring a hybrid attention architecture and a native 1-million-token context window across DeepSeek-V4-Pro (1.6T total parameters, 49B active per token) and DeepSeek-V4.1-Flash (284B total parameters, 13B active per token).

Users can interact with DeepSeek in three ways: completely free through the consumer web portal (chat.deepseek.com) and mobile apps with one-click toggles for deep thinking and live web search; via DeepSeek's hosted, OpenAI-compatible developer API; or by self-hosting DeepSeek's open-weight checkpoints (including V3, R1, Prover-V2, and distilled Qwen/Llama variants) on private infrastructure. The models excel at competitive mathematics, algorithm design, repository-level software engineering, and structured data extraction, with automatic context caching on the API that slashes repeated prompt costs by over 95%.

In late 2026, DeepSeek remains the price-performance benchmark for developers and automation workflows. While the consumer chat interface remains free without a mandatory $20/month subscription tier, the developer API transitioned in late 2026 to two primary endpoints—`deepseek-flash` and `deepseek-v4-pro`—with time-of-day pricing. Off-peak API calls cost just $0.15 per million input tokens ($0.003 on cache hits) and $0.60 per million output tokens on Flash, and $0.66 input / $1.98 output on V4-Pro, making it a fraction of the cost of comparable Western frontier models.

**Pricing & Plans:** Free web and mobile chat app at chat.deepseek.com; pay-as-you-go OpenAI-compatible API with off-peak rates at $0.15/1M input ($0.003 cache hit) and $0.60/1M output for deepseek-flash (V4.1-Flash), and $0.66/1M input ($0.022 cache hit) and $1.98/1M output for deepseek-v4-pro (peak weekday UTC hours bill at 2x).

- **DeepSeek-V4 Hybrid Attention & 1M Context:** Leverages a sparse Mixture-of-Experts architecture (49B active parameters out of 1.6T on V4-Pro) to process up to 1 million tokens with minimal latency and memory overhead.
- **Transparent Chain-of-Thought Reasoning:** Pioneered by DeepSeek-R1 and integrated into V3.2 and V4 thinking modes, exposing step-by-step self-verification for complex math, logic, and code debugging.
- **Automatic Context Caching & Off-Peak API Pricing:** Drops input token costs to $0.003/1M on Flash and $0.022/1M on V4-Pro for cache hits, with 50% lower rates during off-peak UTC hours.
- **Free Consumer Web & Mobile Assistant:** Provides free access at chat.deepseek.com and on iOS/Android with document uploads, reasoning mode, and web search without paywalling core models.
- **Open-Weight Ecosystem & Self-Hosting Freedom:** Offers open weights for DeepSeek-V3, R1, Distill variants, and Prover models on Hugging Face and GitHub so enterprises can deploy within air-gapped environments.

**Strengths:** Completely free consumer web and mobile app with deep reasoning and web search included; Ultra-low API token rates ($0.15/$0.60 on Flash, $0.66/$1.98 on V4-Pro off-peak) with up to 98% savings on cached inputs; Drop-in OpenAI API compatibility makes switching or routing between models effortless; Strong open-weight lineage allows teams to self-host or fine-tune models without vendor lock-in

**Limitations:** Hosted API and web app store data on servers in China, prompting compliance restrictions for some Western enterprises and government agencies; Peak-hour API pricing (01:00–04:00 and 06:00–10:00 UTC on weekdays) doubles per-token costs compared to off-peak rates; Lacks native voice mode, video generation, and productivity suite integrations offered by ChatGPT and Google Gemini

[Profile (Markdown)](https://openaitools.app/tool/deepseek.md)

## Helploom

Helploom approaches customer support from the angle of simplicity and cost. Where most helpdesk products charge per agent, per contact or per message and effectively penalise growth, Helploom keeps live chat, threads and team seats unlimited on a single flat fee. Installing the chat widget on a site is a copy-paste snippet that loads at around 0.5 KB, and an optional identify call lets you pass logged-in user details so you always know who is writing in.

The help center side is equally complete: articles written in a modern editor with image and video embeds, organised into collections, fully searchable, and themeable to match your brand. It ships with a sitemap.xml so search engines and LLMs can crawl it. Analytics show which articles are most viewed and most helpful.

The AI agent is the third pillar. For the Plus plan, a chatbot is trained on your knowledge base — pasted text, links, documents or your website — and answers customers 24/7 in more than 50 languages. It stays on script, avoids off-topic answers, hands off to a human when it cannot find an answer, and supports custom instructions for your business rules. Conversations, email notifications, out-of-office hours and Slack alerts round out the shared inbox experience.

**Pricing & Plans:** Flat pricing with a free tier. Free is $0 forever with 30 active threads per month and 3 team seats; Base is $29/month with unlimited threads, unlimited team members and an advanced help center; Plus is $59/month adding 5,000 AI messages per month, 250 MB of knowledge base and the auto-pilot AI agent. Monthly and yearly billing are available, and plans are not billed per agent.

- **Unlimited live chat:** Unlimited live chat conversations on every plan with no per-agent or per-message billing, plus a shared inbox for your whole team.
- **Help center and search:** Build a brandable help center with articles, collections and instant search. It includes a sitemap.xml so search engines and LLM crawlers can index your content.
- **AI agent auto-pilot:** On the Plus plan, a chatbot trained on your documents, links, Q&A and website answers 24/7 in 50+ languages, with custom rules and human handoff.
- **Notifications and lead capture:** Get an email whenever a customer writes in, set availability expectations, optionally collect name and email upfront to capture warm leads, and receive alerts in Slack.
- **Fast setup and identify API:** Add the widget with a copy-paste snippet under a minute, and use the API to identify logged-in users for better context.

**Strengths:** Flat pricing without per-agent or per-message charges; Unlimited live chat and team seats from the $29 plan; AI agent trained on your own knowledge base rather than generic answers; Widget installs in about a minute and is extremely lightweight

**Limitations:** AI messages and knowledge base storage are capped on the Plus plan (5,000 messages, 250 MB); Ships with fewer enterprise features than large incumbents like Zendesk; Advanced reporting and customisation options are more focused than deep

[Profile (Markdown)](https://openaitools.app/tool/helploom.md)

## Frequently Asked Questions

### How do DeepSeek and Helploom compare in monthly traffic?

DeepSeek has 372,761,591 monthly visits, while Helploom has 10,721. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

DeepSeek has a month-over-month growth rate of +4.3%; Helploom has -29.6%.

### How does pricing compare?

DeepSeek: Freemium. Free web and mobile chat app at chat.deepseek.com; pay-as-you-go OpenAI-compatible API with off-peak rates at $0.15/1M input ($0.003 cache hit) and $0.60/1M output for deepseek-flash (V4.1-Flash), and $0.66/1M input ($0.022 cache hit) and $1.98/1M output for deepseek-v4-pro (peak weekday UTC hours bill at 2x). Helploom: Freemium, Paid. Flat pricing with a free tier. Free is $0 forever with 30 active threads per month and 3 team seats; Base is $29/month with unlimited threads, unlimited team members and an advanced help center; Plus is $59/month adding 5,000 AI messages per month, 250 MB of knowledge base and the auto-pilot AI agent. Monthly and yearly billing are available, and plans are not billed per agent.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | +2.2% | Freemium | Provides stronger multi-modal reasoning and agentic tools, but lacks DeepSeek's ultra-low-cost API pricing. | [.md](https://openaitools.app/tool/chatgpt-4.md) |
| 2 | [Google Gemini](https://openaitools.app/tool/gemini-gemini-advanced) | 2,637,398,242 | -0.1% | Freemium | Offers an enormous context window and deep Google ecosystem integration, but feels less specialized for pure reasoning tasks. | [.md](https://openaitools.app/tool/gemini-gemini-advanced.md) |
| 3 | [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | +23.8% | Freemium | Delivers superior long-form coding artifacts and nuanced writing, but lacks DeepSeek's specialized open-weight reasoning models. | [.md](https://openaitools.app/tool/claude-2.md) |
| 4 | [Grok](https://openaitools.app/tool/grok) | 203,846,050 | -0.8% | Freemium | Features real-time X social data integration, but is less cost-effective for dedicated developer coding workflows. | [.md](https://openaitools.app/tool/grok.md) |
| 5 | [Perplexity](https://openaitools.app/tool/perplexity-ai) | 88,310,223 | -3.7% | Freemium | Real-time AI answer engine and research workspace combining live web citations with frontier reasoning models. | [.md](https://openaitools.app/tool/perplexity-ai.md) |
| 6 | [Qwen 4 (Alibaba Qwen4)](https://openaitools.app/tool/qwen-4) | 35,101,353 | -6.2% | Freemium | Provides comparable open-weight foundation models and multilingual performance, but requires self-hosting or third-party inference setup. | [.md](https://openaitools.app/tool/qwen-4.md) |
| 7 | [Cursor](https://openaitools.app/tool/cursor) | 23,297,751 | +8.4% | Freemium | The AI coding agent for building ambitious software | [.md](https://openaitools.app/tool/cursor.md) |
| 8 | [Kimi AI](https://openaitools.app/tool/kimi-chat) | 19,632,261 | -23.4% | Free | Excels at ultra-long document analysis and research, but lacks the same level of open-weight developer community support. | [.md](https://openaitools.app/tool/kimi-chat.md) |
| 9 | [Ollama](https://openaitools.app/tool/ollama) | 9,421,973 | +4.3% | Free, Freemium, Paid | Enables running open-source models locally on consumer hardware, but lacks DeepSeek's cloud-scale hosted reasoning power. | [.md](https://openaitools.app/tool/ollama.md) |
| 10 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |

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Source: https://openaitools.app/compare/deepseek-vs-helploom

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)