# DeepSeek vs Supportson

DeepSeek records 372,761,591 monthly visits with +4.3% month-over-month growth and Freemium pricing. Supportson records 0 monthly visits with 0% growth and Freemium pricing.

| Metric | [DeepSeek](https://openaitools.app/tool/deepseek) | [Supportson](https://openaitools.app/tool/supportson) |
| :--- | :--- | :--- |
| Website URL | https://www.deepseek.com | https://supportson.com |
| Categories | Large Language Models (LLMs), Open Source AI Models, AI API, AI Chatbot | AI Customer Service, AI Chatbot, AI Agent, AI Assistant |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 372,761,591 | 0 |
| MoM Growth Rate | +4.3% | 0% |
| Primary Market | China | Global |
| Direct Visits | 291,585,405 | 0 |
| Review Score | 4.8 | 4.1 |
| Saved Count | 44 | 0 |
| Supported Platforms | Website | Website |

## DeepSeek

DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.) is a frontier AI research organization that disrupted the global LLM market by pairing open-weight transparency with breakthrough Mixture-of-Experts (MoE) and reinforcement-learning reasoning efficiency. Following the landmark releases of DeepSeek-V3 and the peer-reviewed DeepSeek-R1 reasoning model, DeepSeek introduced the DeepSeek-V4 generation in 2026—featuring a hybrid attention architecture and a native 1-million-token context window across DeepSeek-V4-Pro (1.6T total parameters, 49B active per token) and DeepSeek-V4.1-Flash (284B total parameters, 13B active per token).

Users can interact with DeepSeek in three ways: completely free through the consumer web portal (chat.deepseek.com) and mobile apps with one-click toggles for deep thinking and live web search; via DeepSeek's hosted, OpenAI-compatible developer API; or by self-hosting DeepSeek's open-weight checkpoints (including V3, R1, Prover-V2, and distilled Qwen/Llama variants) on private infrastructure. The models excel at competitive mathematics, algorithm design, repository-level software engineering, and structured data extraction, with automatic context caching on the API that slashes repeated prompt costs by over 95%.

In late 2026, DeepSeek remains the price-performance benchmark for developers and automation workflows. While the consumer chat interface remains free without a mandatory $20/month subscription tier, the developer API transitioned in late 2026 to two primary endpoints—`deepseek-flash` and `deepseek-v4-pro`—with time-of-day pricing. Off-peak API calls cost just $0.15 per million input tokens ($0.003 on cache hits) and $0.60 per million output tokens on Flash, and $0.66 input / $1.98 output on V4-Pro, making it a fraction of the cost of comparable Western frontier models.

**Pricing & Plans:** Free web and mobile chat app at chat.deepseek.com; pay-as-you-go OpenAI-compatible API with off-peak rates at $0.15/1M input ($0.003 cache hit) and $0.60/1M output for deepseek-flash (V4.1-Flash), and $0.66/1M input ($0.022 cache hit) and $1.98/1M output for deepseek-v4-pro (peak weekday UTC hours bill at 2x).

- **DeepSeek-V4 Hybrid Attention & 1M Context:** Leverages a sparse Mixture-of-Experts architecture (49B active parameters out of 1.6T on V4-Pro) to process up to 1 million tokens with minimal latency and memory overhead.
- **Transparent Chain-of-Thought Reasoning:** Pioneered by DeepSeek-R1 and integrated into V3.2 and V4 thinking modes, exposing step-by-step self-verification for complex math, logic, and code debugging.
- **Automatic Context Caching & Off-Peak API Pricing:** Drops input token costs to $0.003/1M on Flash and $0.022/1M on V4-Pro for cache hits, with 50% lower rates during off-peak UTC hours.
- **Free Consumer Web & Mobile Assistant:** Provides free access at chat.deepseek.com and on iOS/Android with document uploads, reasoning mode, and web search without paywalling core models.
- **Open-Weight Ecosystem & Self-Hosting Freedom:** Offers open weights for DeepSeek-V3, R1, Distill variants, and Prover models on Hugging Face and GitHub so enterprises can deploy within air-gapped environments.

**Strengths:** Completely free consumer web and mobile app with deep reasoning and web search included; Ultra-low API token rates ($0.15/$0.60 on Flash, $0.66/$1.98 on V4-Pro off-peak) with up to 98% savings on cached inputs; Drop-in OpenAI API compatibility makes switching or routing between models effortless; Strong open-weight lineage allows teams to self-host or fine-tune models without vendor lock-in

**Limitations:** Hosted API and web app store data on servers in China, prompting compliance restrictions for some Western enterprises and government agencies; Peak-hour API pricing (01:00–04:00 and 06:00–10:00 UTC on weekdays) doubles per-token costs compared to off-peak rates; Lacks native voice mode, video generation, and productivity suite integrations offered by ChatGPT and Google Gemini

[Profile (Markdown)](https://openaitools.app/tool/deepseek.md)

## Supportson

Supportson positions itself as an anti-Intercom for lean teams: a single snippet on your site gives visitors an AI chat agent, voice and video calling, and the ability to book and pay for a session with a real person. The AI agent is built from your own content — paste a URL and it crawls your pages, or upload PDFs, spreadsheets, YouTube links, and FAQ documents — and it responds in under two seconds while automatically matching the visitor's language.

What separates it from standard helpdesk chat is the multimodal layer. Customers can hop onto a video call, share their screen, or purchase premium support with built-in Stripe payments; revenue from those sessions flows straight to your own Stripe account. When the AI reaches the edge of its knowledge, conversations hand off to a human agent with the full context intact, and notifications can be routed to Slack, Microsoft Teams, WhatsApp, email, Telegram, Discord, SMS, or phone. There is also a native iOS app for agents with live visitor maps and one-tap calling, plus analytics covering resolution rate, response time, escalation rate, and paid-session revenue.

Setup is designed to be non-technical: name the agent, give it a tone, feed it knowledge, and paste one line of code (WordPress and Shopify plugins are available). Pricing starts with a free forever tier of one AI agent and 50 conversations per month, then moves to paid tiers for more agents, all channels, and team analytics, with a custom enterprise option.

**Pricing & Plans:** Free forever Aloha tier with 1 AI agent and 50 conversations per month, no credit card required. Mahalo is $29/month for 2 agents, unlimited conversations, all channels, removable branding, and paid chat/video calls. Ohana is $79/month for up to 10 agents with team dashboard, analytics, and API access. A custom Big Kahuna plan covers enterprises.

- **AI chat trained on your content:** Crawl your website URL or upload PDFs, spreadsheets, YouTube videos, and FAQ docs; the agent builds a knowledge base in about a minute and answers in under two seconds in the customer's own language.
- **Built-in video and voice calls:** Visitors can move from text to a face-to-face video call with screen sharing without leaving the widget, which suits troubleshooting and demos that chat cannot handle.
- **Paid sessions with Stripe:** Charge per call or per minute for consultations, premium support, or expert time. Payments settle directly into your Stripe account, turning support into a revenue line.
- **Seamless AI-to-human handoff:** The agent escalates complex issues with context preserved and alerts your team via Slack, Teams, WhatsApp, email, Telegram, Discord, SMS, or phone.
- **Agent iOS app and analytics:** A native iOS app shows live visitors on a map with push notifications and one-tap calls, while the dashboard tracks resolution rate, response times, escalations, and paid-session revenue.

**Strengths:** Video calls and paid sessions are unusual in a support widget and add real revenue potential; Free forever tier with 50 conversations per month and no credit card; Fast, non-technical setup via one line of code plus WordPress and Shopify plugins; Multichannel notifications and a native iOS app keep agents responsive on the move

**Limitations:** Free tier is limited to one AI agent and 50 conversations monthly; Video and paid session features sit on paid plans, so the entry price for the full experience is $29/month; Some ecosystem features such as the Android app are still listed as coming soon

[Profile (Markdown)](https://openaitools.app/tool/supportson.md)

## Frequently Asked Questions

### How do DeepSeek and Supportson compare in monthly traffic?

DeepSeek has 372,761,591 monthly visits, while Supportson has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

DeepSeek has a month-over-month growth rate of +4.3%; Supportson has 0%.

### How does pricing compare?

DeepSeek: Freemium. Free web and mobile chat app at chat.deepseek.com; pay-as-you-go OpenAI-compatible API with off-peak rates at $0.15/1M input ($0.003 cache hit) and $0.60/1M output for deepseek-flash (V4.1-Flash), and $0.66/1M input ($0.022 cache hit) and $1.98/1M output for deepseek-v4-pro (peak weekday UTC hours bill at 2x). Supportson: Freemium. Free forever Aloha tier with 1 AI agent and 50 conversations per month, no credit card required. Mahalo is $29/month for 2 agents, unlimited conversations, all channels, removable branding, and paid chat/video calls. Ohana is $79/month for up to 10 agents with team dashboard, analytics, and API access. A custom Big Kahuna plan covers enterprises.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | +2.2% | Freemium | Provides stronger multi-modal reasoning and agentic tools, but lacks DeepSeek's ultra-low-cost API pricing. | [.md](https://openaitools.app/tool/chatgpt-4.md) |
| 2 | [Google Gemini](https://openaitools.app/tool/gemini-gemini-advanced) | 2,637,398,242 | -0.1% | Freemium | Offers an enormous context window and deep Google ecosystem integration, but feels less specialized for pure reasoning tasks. | [.md](https://openaitools.app/tool/gemini-gemini-advanced.md) |
| 3 | [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | +23.8% | Freemium | Delivers superior long-form coding artifacts and nuanced writing, but lacks DeepSeek's specialized open-weight reasoning models. | [.md](https://openaitools.app/tool/claude-2.md) |
| 4 | [Grok](https://openaitools.app/tool/grok) | 203,846,050 | -0.8% | Freemium | Features real-time X social data integration, but is less cost-effective for dedicated developer coding workflows. | [.md](https://openaitools.app/tool/grok.md) |
| 5 | [Perplexity](https://openaitools.app/tool/perplexity-ai) | 88,310,223 | -3.7% | Freemium | Real-time AI answer engine and research workspace combining live web citations with frontier reasoning models. | [.md](https://openaitools.app/tool/perplexity-ai.md) |
| 6 | [Qwen 4 (Alibaba Qwen4)](https://openaitools.app/tool/qwen-4) | 35,101,353 | -6.2% | Freemium | Provides comparable open-weight foundation models and multilingual performance, but requires self-hosting or third-party inference setup. | [.md](https://openaitools.app/tool/qwen-4.md) |
| 7 | [Cursor](https://openaitools.app/tool/cursor) | 23,297,751 | +8.4% | Freemium | The AI coding agent for building ambitious software | [.md](https://openaitools.app/tool/cursor.md) |
| 8 | [Kimi AI](https://openaitools.app/tool/kimi-chat) | 19,632,261 | -23.4% | Free | Excels at ultra-long document analysis and research, but lacks the same level of open-weight developer community support. | [.md](https://openaitools.app/tool/kimi-chat.md) |
| 9 | [Ollama](https://openaitools.app/tool/ollama) | 9,421,973 | +4.3% | Free, Freemium, Paid | Enables running open-source models locally on consumer hardware, but lacks DeepSeek's cloud-scale hosted reasoning power. | [.md](https://openaitools.app/tool/ollama.md) |
| 10 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |

---
Source: https://openaitools.app/compare/deepseek-vs-supportson

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)