
SpecialistThe AI workspace where teams and agents get work done together

DeskDay records 449 monthly visits with -67.6% month-over-month growth and Free Trial, Paid pricing. Glean records 3,301,875 monthly visits with +0.1% growth and Contact for Pricing pricing.

The AI-native PSA that runs your MSP service desk, projects and billing in one place
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | deskday.ai | glean.com |
| Pricing Model | Free Trial, Paid | Contact for Pricing |
| Monthly Visits | 449 (449) | 3.3M (3,301,875) |
| MoM Traffic Delta |
| -936 (-67.6%) |
| +4.86K (+0.1%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (56.6%) |
|---|
| Direct Visits / mo | 158 | 2.63M |
|---|
| User Rating | 4.2 | 4.6 |
|---|
| Supported Platforms | Website | Website |
|---|

The AI-native PSA that runs your MSP service desk, projects and billing in one place
One inbox for every channel - Microsoft Teams, email, web portal, desktop and mobile - where technicians work in conversations instead of long ticket forms.
Build custom triage, routing and escalation rules on a drag-and-drop canvas so routine requests resolve without manual effort.
Ask Helena for questions and tasks, an AI copilot on every ticket for suggested fixes and replies, and AI agents such as Triage & Dispatch that handle routine work.
Plan one-time projects in milestones, track technician time, and bill hourly, flat fee, prepaid or per seat with sync to Stripe, Xero and QuickBooks.

Enterprise AI grounded in your company's own knowledge
Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.

SpecialistThe AI workspace where teams and agents get work done together


Free live chat, inbox and AI helpdesk for your website
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Turn one prompt into live business apps, AI agents and automated workflows
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One connected, AI-native platform for GRC, IT, projects and operations

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AI-first help desk that resolves tickets, not just sorts them

SpecialistDeploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search.
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Autonomous AI agents for customer service, content and operations
Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.
SpecialistBuild, share, and control AI agents that actually do the work
One connected, AI-native platform for GRC, IT, projects and operations
SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.
Creates permission-aware context graphs and routes tasks across enterprise tools, but has a smaller connector library than Glean.