Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Exa records 1,062,574 monthly visits with +16.8% growth and Freemium, Contact for Pricing pricing.
The AI platform for customer experience and business communications
Web search API and crawler built for AI agents
| Dimension / Metric | | |
|---|---|---|
| Official Domain | dialpad.com | exa.ai |
| Pricing Model | Paid | Freemium, Contact for Pricing |
| Monthly Visits | 2.76M (2,763,687) | 1.06M (1,062,574) |
| MoM Traffic Delta | +266.41K (+10.7%) | +152.79K (+16.8%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (45.6%) |
| Direct Visits / mo | 2M | 602.54K |
| User Rating | 4.4 | 4.5 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
Web search API and crawler built for AI agents
Run natural-language or keyword queries against a large independent web index with filters for domain, date and category.
Return cleaned page text and AI-extracted highlights so agents receive the most relevant excerpts instead of entire pages.
Choose fast, balanced or deep search modes so an assistant can answer instantly or run longer grounded research.
Extract structured outputs such as company details, people and other entities for list building and data pipelines.
Free / Open-sourceWeb data API that turns any site into clean, AI-ready content
Free / Open-sourceWeb data API that turns any site into clean, AI-ready content
SpecialistOne API key for agent-grade web search, fetch, browsing and automation
The real-time web access layer for AI agents and deep research
Search and inference APIs that give AI models real-time web data
SpecialistWeb data infrastructure for scraping, proxies, and AI-ready datasets
SpecialistWeb data infrastructure for scraping, proxies, and AI-ready datasets
Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.
SpecialistAI search and retrieval platform for modern apps and commerce
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
SpecialistSearch foundation built from embeddings, rerankers, and reader APIs
SpecialistSearch foundation built from embeddings, rerankers, and reader APIs
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)