# Dialpad vs Gumloop

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Gumloop records 379,557 monthly visits with -21.1% growth and Freemium, Paid, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Gumloop](https://openaitools.app/tool/gumloop) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.gumloop.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Workflow, No-Code&Low-Code, AI Agent, AI Web Scraping |
| Pricing Model | Paid | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2,763,687 | 379,557 |
| MoM Growth Rate | +10.7% | -21.1% |
| Primary Market | United States | United States |
| Direct Visits | 1,999,735 | 125,579 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Gumloop

Gumloop positions itself as "agent infrastructure" for teams that want AI to execute work rather than just answer questions. You describe a task in plain language, pick a model, attach the connectors your company already uses (Slack, HubSpot, Salesforce, Gmail, Gong, and hundreds more), and the agent runs it — on a schedule, on a trigger, or in a shared chat where colleagues can @mention it. Everything the agent can do is mirrored from what a human would do, including logging into sites with a saved credential, clicking through interfaces, uploading files, and pulling data back out.

A big part of the pitch is governance. Gumloop puts credentials in a vault agents can use without ever seeing, records every browser session step by step with passwords masked, and gives admins role-based access, audit logs, AI spend insights, and per-agent model controls. Multiple providers — Anthropic, OpenAI, Google, xAI and open models — are available side by side, so teams can route cheap work to cheap models and hard reasoning to frontier ones.

Pricing is usage-based with a credit system layered on top of a seat-free plan structure. The Pro tier starts at $37/month and bundles 20,000 credits, unlimited agents and unlimited seats, plus an orchestration fee on top of usage; Enterprise adds custom pricing, VPC options, SSO/SCIM, connector policies and dedicated support. There is a 14-day free trial to start.

**Pricing & Plans:** 14-day free trial; Pro starts at $37/month including 20,000 credits with unlimited agents and seats plus an orchestration fee on usage; Enterprise is custom-priced with contact sales.

- **No-code agent builder:** Describe the outcome you want and let teammates who understand the problem assemble the agent — no scripting or learning curve required.
- **400+ connectors and app triggers:** Wire agents into Slack, HubSpot, Salesforce, Gmail, Gong, NetSuite, Shopify and hundreds more tools, then fire them on schedules, webhooks or events.
- **Real browser with a credential vault:** Agents sign in with saved logins or 1Password, browse from trusted connections, clear CAPTCHAs, and hand the live session to a human when needed.
- **Any model, side by side:** Run 35+ models from Anthropic, OpenAI, Google, xAI and open-source providers, or bring your own API keys, with per-agent access control.
- **Enterprise governance by default:** Session recordings with masked passwords, audit logs, SCIM/SAML, role-based access, AI spend insights and custom data-retention rules.

**Strengths:** Genuinely no-code: non-engineers can ship working agents without touching Python or JSON; Very broad connector library plus a real browser, so agents can reach tools that have no API; Strong enterprise controls — credential vault, masked session recordings, audit logs, RBAC, SSO; Model-agnostic with BYO API keys, which helps control cost and avoid lock-in

**Limitations:** Credit-plus-orchestration-fee pricing can be hard to forecast at high volume; The platform is evolving fast from workflows toward agents, so some docs and legacy features may feel transitional; Unlimited seats means real cost scales with usage rather than headcount, which surprises some buyers; Advanced governance (VPC, policies, dedicated support) sits behind custom Enterprise pricing

[Profile (Markdown)](https://openaitools.app/tool/gumloop.md)

## Frequently Asked Questions

### How do Dialpad and Gumloop compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Gumloop has 379,557. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Gumloop has -21.1%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Gumloop: Freemium, Paid, Contact for Pricing. 14-day free trial; Pro starts at $37/month including 20,000 credits with unlimited agents and seats plus an orchestration fee on usage; Enterprise is custom-priced with contact sales.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Manus](https://openaitools.app/tool/manus) | 19,195,779 | -1.7% | Free Trial | Executes autonomous multi-step web browser tasks, offering stronger general agentic execution than Gumloop's structured node pipelines. | [.md](https://openaitools.app/tool/manus.md) |
| 2 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Connects thousands of popular apps with robust traditional automations, but offers less native AI agent flexibility than Gumloop. | [.md](https://openaitools.app/tool/zapier-com.md) |
| 3 | [n8n](https://openaitools.app/tool/n8n) | 4,522,449 | -7.4% | Freemium | Provides powerful open-source node-based workflow automation, giving you more self-hosting control and flexibility than Gumloop. | [.md](https://openaitools.app/tool/n8n.md) |
| 4 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Provides a visual builder for custom AI agents and workflows, similar to Gumloop's automation capabilities. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 5 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 6 | [CREAO](https://openaitools.app/tool/creao) | 619,749 | +39.2% | Freemium | Builds recurring automated business workflows connected to enterprise applications, mirroring Gumloop's integration focus. | [.md](https://openaitools.app/tool/creao.md) |
| 7 | [Taskade](https://openaitools.app/tool/taskade) | 539,714 | -9.4% | Freemium | Combines AI task management with workflow automation, offering a more collaborative workspace than Gumloop's data pipeline focus. | [.md](https://openaitools.app/tool/taskade.md) |
| 8 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 9 | [PhantomBuster](https://openaitools.app/tool/phantombuster) | 279,012 | -10.1% | Freemium, Free Trial, Paid | Focuses specifically on cloud web scraping and lead generation automation rather than general AI agent workflows. | [.md](https://openaitools.app/tool/phantombuster.md) |
| 10 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-gumloop

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